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Go Back   Blu-ray Forum > Movies > Digital Movies > UltraViolet (Discontinued)


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Old 12-10-2016, 07:08 PM   #1
whipnet whipnet is offline
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Default CinemaNow dropped by/dropping UV?

Even though logging into CinemaNow still show UV and your Library, I noticed there is no mention of CinemaNow on UV's site.

They are no longer listed as a Streaming and Download Services retailer.
https://www.myuv.com/where-to-watch

No mention of them anywhere. Sign of things to come?

Just curious.

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Old 12-10-2016, 07:49 PM   #2
master gandhi master gandhi is offline
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I would not at all be surprised to see them shut down. It's a shame, though. They have a great name. CinemaNow is a great streaming name. Other than that, they don't offer anything unique or competitive. Survival of the fittest.
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Old 12-10-2016, 08:23 PM   #3
Greyman Greyman is offline
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Quote:
Originally Posted by whipnet View Post
Even though logging into CinemaNow still show UV and your Library, I noticed there is no mention of CinemaNow on UV's site.

They are no longer listed as a Streaming and Download Services retailer.
https://www.myuv.com/where-to-watch

No mention of them anywhere. Sign of things to come?

Just curious.

*
A few weeks ago the ability to redeem UV codes on Cinemanow seemed to have disappeared, but it is back now.
Maybe they were in negotiations and MYUV left them out or maybe MYUV forgot them when they 'upgraded' their servers.
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Old 12-10-2016, 08:38 PM   #4
steve_dave steve_dave is online now
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They are still supported in My UV:

IMG_2967.jpg

And they still sell UV compatible films including Storks and Suicide Squad. I doubt CinemaNow is dropping UV support. More like they want to push their service first for the revenue. Especially since Vudu has Walmart's support and FandangoNow has Fandango, T-Mobile, and even Best Buy behind them.
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Old 12-13-2016, 11:05 PM   #5
Stackfan Stackfan is offline
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I've had the same issues. My UV locker wasn't updating on CinemaNow, so i followed CinemaNow's advice of Unlink-relink the UV account, and now all my movies are gone. Emailed Customer Support, as that's all i could do and they said this:

"Apologies for any issues with UltraViolet titles in your library! We are currently experiencing some issues related to UltraViolet linking.

During this time you may experience inconsistencies with your library and an interruption of playback, purchase, and redemption on cinemanow.com and the CinemaNow device applications. We hope to have these functions repaired soon. Your patience and understanding is greatly appreciated.

If you still have a question, please reply to this ticket and we will get back to you shortly. "


It's been 3-4 days already. It would really be nice to watch the movies i've purchased.
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Old 12-21-2016, 06:07 PM   #6
cmleblanc cmleblanc is offline
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Quote:
Originally Posted by Stackfan View Post
I've had the same issues. My UV locker wasn't updating on CinemaNow, so i followed CinemaNow's advice of Unlink-relink the UV account, and now all my movies are gone. Emailed Customer Support, as that's all i could do and they said this:

"Apologies for any issues with UltraViolet titles in your library! We are currently experiencing some issues related to UltraViolet linking.

During this time you may experience inconsistencies with your library and an interruption of playback, purchase, and redemption on cinemanow.com and the CinemaNow device applications. We hope to have these functions repaired soon. Your patience and understanding is greatly appreciated.

If you still have a question, please reply to this ticket and we will get back to you shortly. "


It's been 3-4 days already. It would really be nice to watch the movies i've purchased.
Was this ever resolved? My whole CinemaNow collection has been missing for weeks except for a few TV shows. Even movies I purchased from CinemaNow are not showing up.
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Old 12-22-2016, 07:17 PM   #7
xbs2034 xbs2034 is offline
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Quote:
Originally Posted by cmleblanc View Post
Was this ever resolved? My whole CinemaNow collection has been missing for weeks except for a few TV shows. Even movies I purchased from CinemaNow are not showing up.
I would try logging in again.

I had the same problem for a bit after the UV update messed everything up, but it took a lot longer to fix than on VUDU, and I had the same thing with a ton of missing movies and not even showing my account as linked to UV. But then I logged in a few days ago and it showed that account linked again and everything there. And to test it a bit further, I tried to redeem the Sully UV code in Cinemanow (redemptions weren't working when the account was having problems) and it worked and ported over to VUDU right away.
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Old 12-22-2016, 09:30 PM   #8
cmleblanc cmleblanc is offline
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Quote:
Originally Posted by xbs2034 View Post
I would try logging in again.

I had the same problem for a bit after the UV update messed everything up, but it took a lot longer to fix than on VUDU, and I had the same thing with a ton of missing movies and not even showing my account as linked to UV. But then I logged in a few days ago and it showed that account linked again and everything there. And to test it a bit further, I tried to redeem the Sully UV code in Cinemanow (redemptions weren't working when the account was having problems) and it worked and ported over to VUDU right away.
Thanks! It seems to be working again after unlinking/relinking, then logging in/out. I have done this so many times so maybe it just got fixed but seems to be loading my account now.
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