Has Sony changed the way they handle PSN Accounts?

[ckenisell]

I don't know if this occurred during the latest update or with the update that updated parental controls, but I have the primary account on my PS4.

I am currently subscribing to PS+. However, my 3 boys have sub-accounts on the same PS4 and they can't play my downloaded games and don't have the same PS+ privileges that I have.

In the past, they all had PS+ capabilities and could access all of my downloaded content.

Anybody know what's going on, where I have to go and and what I have to do to get it working for them again?

[PissedOffPeoN]

Have you tried restoring the license on the PlayStation?

[ckenisell]

Well, I just chatted with Sony Tech Support and, apparently, my account on this PS4 had been deactivated. I had to go to Settings > Account Management > Activate as You Primary PS4

Now, here's the weird part. How did my account get deactivated in the first place? I didn't deactivate it. I only own one PS4 and I haven't logged into another PS4 using my account. This is all very strange.

Anyway, when I reactivated it as my primary PS4, my kids now have access to PS+ and the downloaded games are no longer locked for them.

[NARMAK]

Not sure how it happened either but probably a technical hiccup. I would just re-activate as a primary PS4 and should allow you to go back to normal.

[ckenisell]

Here's some more interesting news: About 15 minutes after I reactivated it as my primary PS4, I got a message that another PS4 activated it as the primary and that my PS4 was no longer set to primary!

Somebody else must be using my login!!!

So, I immediately reset my PSN password using my PC, used my PS4 to log back into PSN using my new password and reactivated it as my Primary PS4. I have not received anymore "de-activating" messages since!

It looks like someone else was using my account. That is sooooo crazy!!!

[kono]

Originally Posted by ckenisell

Here's some more interesting news: About 15 minutes after I reactivated it as my primary PS4, I got a message that another PS4 activated it as the primary and that my PS4 was no longer set to primary!

Somebody else must be using my login!!!

So, I immediately reset my PSN password using my PC, used my PS4 to log back into PSN using my new password and reactivated it as my Primary PS4. I have not received anymore "de-activating" messages since!

It looks like someone else was using my account. That is sooooo crazy!!!

Your account might have been hacked. Definitely send them a ticket to alert them. So if anything happen in the future, you have a track record for proof.