Sony Blu-ray freeze?? - Blu-ray Forum

billsid29 · 02-21-2007, 04:10 PM

I have the Sony Blu-ray player and last night while watching The Prestige it froze. The controller would not work, I actually had to go to the unit and turn it off. Anyone had any problems like this??

coolmilo · 02-21-2007, 05:39 PM

Quote:

Originally Posted by billsid29

I have the Sony Blu-ray player and last night while watching The Prestige it froze. The controller would not work, I actually had to go to the unit and turn it off. Anyone had any problems like this??

This happened one time on my Sony Blu-ray player. I thought it happened because I had the sound/sub cranked and the vibration confused the player. The next day I updated the firmware and the player has not froze since that one time. I am not sure if the update helped the lockup issue or not. But it has not happened again and it has been 4 to 6 weeks.

Have you done the update?

Jim L · 02-21-2007, 05:46 PM

It occurred because of electrostatic shock.

I placed the disc on the tray. When I touched the front panel *PLAY* button, I got a little shock because I had just walked across the carpet. None of the front panel controls responded or the remote buttons either.

I found that the only button on the remote that it responded to was *Power Off*. When I hit that, the tray closed and it powered off.

Then when I pressed *Power On* it came on as normal and played fine.

billsid29 · 02-21-2007, 07:00 PM

Update? Where do I get that?

Guinness7 · 02-22-2007, 12:51 AM

http://esupport.sony.com/
You can find you player here and once you find it click the tab on top software/drivers section and it has the update

FilmmakingFiasco · 02-22-2007, 02:58 AM

Was the freeze fairly early in the film...like around 25-30 minutes? I had the exact same problem on The Prestige. I was able to get past it without the disc completely stopping..it did freeze for about 20 seconds. I thought it was my copy but maybe they're all mastered wrong.

P.S. This was on a PS3.

thebluemax · 03-07-2007, 03:57 AM

I have the Sony Blu-Ray player, and so far I had freeze in Superman Returns and Memento-I did the update(is there only one?) and the problem happens intermittenly. Sony should fix this problem-How can they be alerted of this problem? I called Sony and they said it was the discs?????

DrSyn · 03-08-2007, 03:52 AM

So after the PS3 upgrade and disabling the online function I watched American Psycho tonight. No problem what so ever. I am keeping my fingers crossed.
I don't think it's the discs themselves. If it is then Sony has major problems since it seems that a lot of the titles out there have the same problem. Not a good answer from them.

thebluemax · 03-08-2007, 05:31 AM

Quote:

Originally Posted by thebluemax

I have the Sony Blu-Ray player, and so far I had freeze in Superman Returns and Memento-I did the update(is there only one?) and the problem happens intermittenly. Sony should fix this problem-How can they be alerted of this problem? I called Sony and they said it was the discs?????

I returned the player and exchanged it for another player, so far no problems with the three movies I played.

dotcombust · 03-11-2007, 04:31 PM

only freezing I've seen on PS3 using BD was The Departed about halfway into the movie... being a netflix disk I knew to inspect the disk.. sure enough, there were grimey finger prints on the bottom (no scratches) .. cleaned with my PSP cloth, went back to the same chapter, no problems after that... same with my DVDs

I'd have to say that the only problems I've had with BD and DVD on the PS3 with regards to freezing, are BARELY dirty disks and very dirty disks ... cleaning the disks resolved this.... thx!

degas · 03-11-2007, 08:45 PM

Since the upgrade (20gb PS3) to 1.54 I had freeze issues with Babel.
Since then I watched Sleepy Hollow and Corpse Bride without freezes.

Today I watched The Prestige, and it again froze at about 8 instances...

Could it be newly authored discs that causes the problem?

persona1138 · 03-12-2007, 02:46 AM

Hi guys,
So I've had the same issue, and Sony hasn't really "fixed" the issue, but I've got myself a 60 gig PS3, and have it connected to the internet via Wi-Fi. It freezes up periodically during Blu-Ray playback, and it's kind of ridiculous. But here's what I found out...

The problem doesn't seem to affect my other friends who are using an ethernet connection on their PS3. It's only the Wi-Fi folks. I tried disabling the internet connection (go to your Network settings, if you're using Wi-Fi, and hit "disable"), and guess what? I haven't run into a freeze since then. It seems to be an issue with PS3's using the Wi-Fi, at least from what I've seen.

Is everyone here using Wi-Fi, or are there ethernet people as well (in which case, I'm wrong)? If this works for you, post it up and spread the word 'cuz, while it's a hassle, at least it's an easy workaround until Sony finally fixes the problem.

thebluemax · 03-12-2007, 04:31 AM

Quote:

Originally Posted by thebluemax

I returned the player and exchanged it for another player, so far no problems with the three movies I played.

I still have a sometimes freeze problem with my BDP-S1-Anyone have a solution?

Deorum · 03-12-2007, 05:03 AM

You should prob get a ps3 instead

Deciazulado · 03-12-2007, 09:24 AM

Quote:

Originally Posted by thebluemax

I still have a sometimes freeze problem with my BDP-S1-Anyone have a solution?

This might not help your issue or you might already have it but there seems to be a newer firmware, v. 1.55
https://forum.blu-ray.com/showpost.p...&postcount=122

The Don · 03-12-2007, 11:46 AM

I've only experienced freeze once, maybe twice with the 6 movies I've purchased in the past week or so, when I puchased the PS3...

Ridge Racer 7 froze alot until I cleaned it and it's been perfect ever since...(used game)

I think The Prestige froze for a few secondsm so I hit the back button and it played fine from there on out..

I use the ethernet jack as opposed to the wi-fi...

any other questions?, feel free to ask..

thebluemax · 03-21-2007, 03:35 AM

Quote:

Originally Posted by thebluemax

I still have a sometimes freeze problem with my BDP-S1-Anyone have a solution?

For some reason the freeze problem has disappeared?? I did the latest upgrade.

My understanding from HD-DVD owners that there is a tremendous problem with freeze and glitches.

I suppose both formats will have to work out the kinks, but I'm very happy I went with BLU-Ray.

pbnbcr · 03-28-2007, 02:24 PM

Yeah, HDDVD players freeze up all the time. It really sucks because at work I have to keep it playing all day, so resetting the players at least once a day gets pretty old.

02-21-2007, 04:10 PM	#1
billsid29 Member Member since:Feb 2007 Location:Delaware	Sony Blu-ray freeze?? I have the Sony Blu-ray player and last night while watching The Prestige it froze. The controller would not work, I actually had to go to the unit and turn it off. Anyone had any problems like this??

02-21-2007, 05:46 PM	#3
Jim L Special Member Top contributor Member since:Apr 2006 Location:Myrtle Beach, SC Blu-ray reviews: 12 Trading Score:20	It happened once recently to me . . . It occurred because of electrostatic shock. I placed the disc on the tray. When I touched the front panel PLAY button, I got a little shock because I had just walked across the carpet. None of the front panel controls responded or the remote buttons either. I found that the only button on the remote that it responded to was Power Off. When I hit that, the tray closed and it powered off. Then when I pressed Power On it came on as normal and played fine.

02-22-2007, 02:58 AM	#6
FilmmakingFiasco Expert Member Member since:Jan 2007 Location:Minneapolis, MN Blu-ray collection:297 Trading Score:17	Was the freeze fairly early in the film...like around 25-30 minutes? I had the exact same problem on The Prestige. I was able to get past it without the disc completely stopping..it did freeze for about 20 seconds. I thought it was my copy but maybe they're all mastered wrong. P.S. This was on a PS3. Last edited by FilmmakingFiasco; 02-22-2007 at 03:21 AM.

03-12-2007, 02:46 AM	#12
persona1138 New Member Member since:Mar 2007 Location:New York, NY	PS3 Freezing Fixed Hi guys, So I've had the same issue, and Sony hasn't really "fixed" the issue, but I've got myself a 60 gig PS3, and have it connected to the internet via Wi-Fi. It freezes up periodically during Blu-Ray playback, and it's kind of ridiculous. But here's what I found out... The problem doesn't seem to affect my other friends who are using an ethernet connection on their PS3. It's only the Wi-Fi folks. I tried disabling the internet connection (go to your Network settings, if you're using Wi-Fi, and hit "disable"), and guess what? I haven't run into a freeze since then. It seems to be an issue with PS3's using the Wi-Fi, at least from what I've seen. Is everyone here using Wi-Fi, or are there ethernet people as well (in which case, I'm wrong)? If this works for you, post it up and spread the word 'cuz, while it's a hassle, at least it's an easy workaround until Sony finally fixes the problem.

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02-21-2007, 07:00 PM	#4
billsid29 Member Member since:Feb 2007 Location:Delaware	Update? Where do I get that?

02-22-2007, 12:51 AM	#5
Guinness7 Power Member Top contributor Member since:Jan 2007 Location:NJ Blu-ray collection:259 Trading Score:59	http://esupport.sony.com/ You can find you player here and once you find it click the tab on top software/drivers section and it has the update

03-07-2007, 03:57 AM	#7
thebluemax Expert Member Member since:Mar 2007 Blu-ray reviews: 1	I have the Sony Blu-Ray player, and so far I had freeze in Superman Returns and Memento-I did the update(is there only one?) and the problem happens intermittenly. Sony should fix this problem-How can they be alerted of this problem? I called Sony and they said it was the discs?????

03-08-2007, 03:52 AM	#8
DrSyn Member Member since:Mar 2007 Location:Baltimore, MD	So after the PS3 upgrade and disabling the online function I watched American Psycho tonight. No problem what so ever. I am keeping my fingers crossed. I don't think it's the discs themselves. If it is then Sony has major problems since it seems that a lot of the titles out there have the same problem. Not a good answer from them.

03-11-2007, 04:31 PM	#10
dotcombust New Member Member since:Mar 2007	only freezing I've seen on PS3 using BD was The Departed about halfway into the movie... being a netflix disk I knew to inspect the disk.. sure enough, there were grimey finger prints on the bottom (no scratches) .. cleaned with my PSP cloth, went back to the same chapter, no problems after that... same with my DVDs I'd have to say that the only problems I've had with BD and DVD on the PS3 with regards to freezing, are BARELY dirty disks and very dirty disks ... cleaning the disks resolved this.... thx!

03-11-2007, 08:45 PM	#11
degas Senior Member Member since:Jan 2007 iTunes collection:1317 Blu-ray reviews:3	Since the upgrade (20gb PS3) to 1.54 I had freeze issues with Babel. Since then I watched Sleepy Hollow and Corpse Bride without freezes. Today I watched The Prestige, and it again froze at about 8 instances... Could it be newly authored discs that causes the problem?

03-12-2007, 05:03 AM	#14
Deorum Active Member Member since:Mar 2007	You should prob get a ps3 instead

03-12-2007, 11:46 AM	#16
The Don Blu-ray Ninja Member since:Apr 2006 Blu-ray reviews:12 Trading Score:2	I've only experienced freeze once, maybe twice with the 6 movies I've purchased in the past week or so, when I puchased the PS3... Ridge Racer 7 froze alot until I cleaned it and it's been perfect ever since...(used game) I think The Prestige froze for a few secondsm so I hit the back button and it played fine from there on out.. I use the ethernet jack as opposed to the wi-fi... any other questions?, feel free to ask..

03-28-2007, 02:24 PM	#18
pbnbcr Active Member Member since:Mar 2007 Location:INDIANA	Yeah, HDDVD players freeze up all the time. It really sucks because at work I have to keep it playing all day, so resetting the players at least once a day gets pretty old.

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