Help! Marley and Me requiring update?

[brianbags]

When I stick the disk in, it says that my blu-ray player requires an update to play this disk. It tells me to go to blu-raydisk.com/forbestresults. One problem: THE WEBSITE DOESN'T WORK!!

So what the hell do I do? Do I have to send it in? Or is it an easy update over the internet?

[jkwest]

what player do you have?

Have you searched for the firmware here?

Click on the firmware tab on the location bar above and select your Blu-ray player. Then, follow the link to downloads.com and download the right firmware.

Depending on the player, you can either, burn an iso image and put it in your player, or, you can unzip the download and save it to a flash drive and plug it into the back of your player.

You may also run an ethernet cable to your router and directly download the new version.

My suggestion is the USB flash card...its the easiest.

[discipline]

Originally Posted by brianbags

When I stick the disk in, it says that my blu-ray player requires an update to play this disk. It tells me to go to blu-raydisk.com/forbestresults. One problem: THE WEBSITE DOESN'T WORK!!

So what the hell do I do? Do I have to send it in? Or is it an easy update over the internet?

It is a pretty good idea to include the player type when writing a message like this..

And.. The "Disc" is not spelled "Disk". The URL should be:
http://www.blu-raydisc.com/forbestresults.html

SO BEFORE WRITING IN ALL CAPITALS.. Check the URL and then check again

[brianbags]

Alright guys...I'm sorry for not giving enough info and freaking out. I was just pissed cause i really wanted to see this movie and I thought I was screwed...but I chated with someone on Sony's website and I just had to update the program. It's all good!

[prerich]

That's a big issue over here - I see people advising people to update their firmware...and that's good info - for the non PC world, because that's the usual problem in the standalone/ps3 world. In the PC world those messages usually indicate the need for a program update for the software player - not the hardware drive. I have yet to do a firmware update on my drive If I have an issue with a disc - I do a program update (and I actually check for updates from time to time just to make sure) .

[jstutman]

Originally Posted by prerich

That's a big issue over here - I see people advising people to update their firmware...and that's good info - for the non PC world, because that's the usual problem in the standalone/ps3 world. In the PC world those messages usually indicate the need for a program update for the software player - not the hardware drive. I have yet to do a firmware update on my drive If I have an issue with a disc - I do a program update (and I actually check for updates from time to time just to make sure) .

Which requires most frequent updates cause in the PC software world, the darn decryption key gets banned everytime there is a new Blu printed with the newest keys

[dadkins]

Originally Posted by jstutman

Which requires most frequent updates cause in the PC software world, the darn decryption key gets banned everytime there is a new Blu printed with the newest keys

That doesn't make any sense.
My older discs play fine... no keys were banned.
As with many newer discs, STB and computer software, we *ALL* get to update.

STB players get *firmware* - which is or includes software updates.
Computers get software updates.
No firmware for this drive yet.
I still have an older version of ArcSoft that was playing everything fine before I tried this new trial.