Paypal Claim Question

[sschen]

Originally Posted by victors

sschen I think the UK is confirmed to be Region B locked, is that a problem to you? Looks like French one is also.

Now depends weather you're going to open the steel or keep it sealed.
The UK paper is covering most of the skull picture which I hate.
The anoying Dutch sticker can always be removed no matter what.

You can always wait and see the French and the supposed Germany edition
This SteelBook have a lot, so no worries.

Victor

Thanks for your concern. Region coding is not a problem for me as I have a Region ALL LG BH200.

On this very topic of Region Coding, does anyone have a good disclaimer on this. I recently sold a Region B title to someone in the US who paid using paypal. He wrote to me yesterday saying the title won't play in his US PS3 and today he has filed a paypal dispute against me. I am very pissed off because firstly he has opened the sealed title so even if he returns it, the title has lost value since it is no longer new. Most importantly I clearly listed the item as a Region B title but I did not have any disclaimer saying buyer must have a Region B player etc. I have a perfect trading record and this is my very first dispute. I don't know how paypal dispute handles this sort of thing, whether buyer's ignorance is protected etc.

Does anyone has a good disclaimer that they don't mind sharing with me pertaining to the above issue?

MOD: If the above discussion is not suitable, please feel free to remove. But I will be very appreciative if someone experienced in writing disclaimer can give me a lending hand or points me to a good disclaimer that I can use in the future.

Thanks in advance

[victors]

sschen I don't know any disclaimer but in your dispute, if you haven't state yeat, you should state that you cleared describe this is a Region B blu-ray disc AND since he already opened you are not able to accept any return.

[sschen]

Originally Posted by victors

sschen I don't know any disclaimer but in your dispute, if you haven't state yeat, you should state that you cleared describe this is a Region B blu-ray disc AND since he already opened you are not able to accept any return.

I did put in the dispute that the item was listed as a Region B locked title. I did not say anything about returning it though, is this bit important to get a more favorable response?

[victors]

as far as I understand the dispute is about the fact that the disc won't play.
There are several things that can happen after he file a claim to paypal:
-Paypal allow him to send back the item;
-Paypal ask him to proof that the item is not as described;

I'm not sure it will help, but if you explain that an open item lost it's value and if paypal can understand this point.. then it's not your fault. Even a store you only can return if a item is not open.
You sold this item in or off ebay?

[jw]

disclaimer or not, you could still lose. Chance you take. Are you in the USA?

[sschen]

Originally Posted by jwbbud

disclaimer or not, you could still lose. Chance you take. Are you in the USA?

Thanks for shifting my posts to this new thread.

No, I am not in the US. For transparency sake, this transaction does not involve any member here.

Basically I listed a Dutch Region B locked BD title (not a steelbook) on ebay and a US buyer bought it. The title was listed as a Region B locked title but I did not have a disclaimer on the listing. After all, I don't run a moviestore business so it is just a plain simple listing.

He actually sent me an ebay message yesterday saying his PS3 can't play the disk and wants a refund. So I wrote back yesterday telling him it is a Region B locked title and that he should have been aware that his setup can't play non Region A title. I pointed to him that the listing clearly states that it is a Region B title. There is a thread on an UK forum which shows that some UK Region B PS3 owners had some success with playback of some Region A locked titles. I even tried to help him by giving him link to that thread.

Next thing I know, I got a paypal dispute claim today!!

I feel I haven't done anything wrong, apart from failing to have a disclaimer!!

I always see "Buyer Protection" whenever I see the paypal logo etc, but never any "Seller Protection"?

So does the system only protect ignorant buyers, and not honest sellers?