Ordering a new TV over the internet?????? - Blu-ray Forum

JimShaw · 05-27-2009, 10:19 PM

I have never purchased such a large item over the internet but I am considering ordering a Plasma 55" and save a lot of money.

Is this something dumb to do or is it worth doing.

.

Bizdady · 05-27-2009, 10:20 PM

What site? I ordered my 50inch online and never had any problems. Everything turned out good for me but theres also plenty of horror stories out there. If the site is reliable I wouldnt really be scared to make another huge purchase online.

Hammie · 05-27-2009, 10:21 PM

Depends on where you are buying it from. If its not a well known site, you may want to check www.resellerratings.com for their rating.

jkwest · 05-27-2009, 10:23 PM

I've bought two. One from Amazon with Free White glove Delivery and the other from One Call. Amazon delivered it, hooked it up, and made sure there was no defects. One Call drop it off at the bottom of my driveway because the freight truck couldn't get up it. I had to use a dolly and a ratchet strap and lug it up by myself. They were both 50" TV's so, they weren't light.

Get the White Glove delivery.

JimShaw · 05-27-2009, 10:23 PM

I would only order from a site that I think is OK such as:

Vanns
Amazon
Cleveland Plasma

JJ · 05-27-2009, 10:25 PM

Yeah, if its from a reputable site, you should have no troubles. I bought my Kuro off Amazon, problem-free.

jkwest · 05-27-2009, 10:26 PM

Amazon was great...free white glove delivery and no taxes..B&M's can't match that.

jw · 05-27-2009, 10:27 PM

Quote:

Originally Posted by jkwest

Amazon was great...free white glove delivery and no taxes..B&M's can't match that.

I ordered both mine from Amazon. They rocked

JimShaw · 05-27-2009, 10:29 PM

great

Thanks, I was a little concerned about such a large item.

.

jkwest · 05-27-2009, 10:34 PM

Quote:

Originally Posted by JimShaw

great

Thanks, I was a little concerned about such a large item.

.

Amazon uses a company called Eagle Freight. They used to be a headache a couple of years ago..due to things sitting in very cold or hot warehouses, corners crunched, etc. But, I think Amazon laid a little smackdown and now they are very good...just inspect the outside box throughly and if you see any rips or dented cardboard remember where you saw it. Then, when you plug it in, make sure there aren't any discolorations in the corners. That would be from the frame warping. If you see anything at all, make sure you point it out to the delivery guy and call the store right away!

JJ · 05-27-2009, 10:37 PM

Quote:

Originally Posted by jkwest

Amazon uses a company called Eagle Freight. They used to be a headache a couple of years ago..due to things sitting in very cold or hot warehouses, corners crunched, etc. But, I think Amazon laid a little smackdown and now they are very good...just inspect the outside box throughly and if you see any rips or dented cardboard remember where you saw it. Then, when you plug it in, make sure there aren't any discolorations in the corners. That would be from the frame warping. If you see anything at all, make sure you point it out to the delivery guy and call the store right away!

They used CEVA Logistics with me...but yeah, checked everything. But I was there to help, just in case, with the unpacking and mounting and whatnot. Of course, they didn't have to come at 8 in the morning...

jkwest · 05-27-2009, 10:44 PM

maybe they changed recently...I just remember hearing about problems with Eagle Freight and then they got better...maybe CEVA bought out Eagle Freight.

Bizdady · 05-27-2009, 10:53 PM

I ordered mine from 6ave.com I can't remember the freight company they used but I was very happy with the service I received.

Goodguy818 · 05-27-2009, 10:55 PM

My tv from Amazon was delivered by CEVA Logistics, i had to call to schedule a drop off date/time but everything was good and the delivery people were great, unpacking and setting everything up.

MyBlu-rayBrotherEd · 05-27-2009, 10:59 PM

I got my TV from Vann's.com. It was well worth it, got a great deal and they have excellent customer service.

My_Two_Cents · 05-27-2009, 11:22 PM

Cleveland Plasma is VERY highly rated over at AVS. Good prices and excellent service (though I have no personal experience with them). I bought my 58" plasma from Costco.com, and it delivered without issue (though not really an internet site, I know).

By the way, what 55" plasma are you looking at? The only 55" I'm aware of is from Hitachi, and personally, I'd steer clear. Stick with Pioneer/Panasonic (or Samsung if the price is too good to be true). My 2 cents.

SlmShdy1 · 05-27-2009, 11:31 PM

I bought my TV off of Amazon two years ago (no shipping and no tax really helps the wallet). I had it two weeks and started getting lines in the TV. Thankfully it was a Sony because the customer service was quick and helpfull. I had to have someone repair it and there have been no problems ever since.

FindYourWay · 05-28-2009, 04:55 PM

I did all the research and footwork locally. Decided on a brand and model, then off to AMZ I Went for the best price and white glove delivery. Woot.

I even had to exchange it, as the first one had too much "clouding" which didn't reveal itself until at night, in a dark room. AMZ was so concerned and sent off another one without any effort on my part.

Teabaggins · 05-28-2009, 05:15 PM

Quote:

Originally Posted by jkwest

maybe they changed recently...I just remember hearing about problems with Eagle Freight and then they got better...maybe CEVA bought out Eagle Freight.

well since you re in cali and he is in florida it might be possible that they use more than one company based on location

scweb13 · 05-28-2009, 06:06 PM

Ordered my KRP from Vanns and was delivered via FedEx frieght. No problems. The delivery guy even stuck around while I checked it for any damage.

05-27-2009, 10:19 PM	#1
JimShaw Blu-ray Samurai Member since:Jul 2008 Location:Menifee, CA 4K collection:49 Blu-ray collection:1069 Trading Score:141	Ordering a new TV over the internet?????? I have never purchased such a large item over the internet but I am considering ordering a Plasma 55" and save a lot of money. Is this something dumb to do or is it worth doing. .

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05-27-2009, 10:20 PM	#2
Bizdady Blu-ray Duke Member since:Nov 2007 Location:8 1 8 Biatch!! L.A. Home Theater Gallery:21 Blu-ray collection:209 Blu-ray reviews:1 Trading Score:38	What site? I ordered my 50inch online and never had any problems. Everything turned out good for me but theres also plenty of horror stories out there. If the site is reliable I wouldnt really be scared to make another huge purchase online.

05-27-2009, 10:21 PM	#3
Hammie Blu-ray Champion Top ranked HT gallery Top contributor Member since:May 2008 Location:Washington, DC Metro Home Theater Gallery:53 Blu-ray collection:545 DVD collection:12 Trading Score:12	Depends on where you are buying it from. If its not a well known site, you may want to check www.resellerratings.com for their rating.

05-27-2009, 10:23 PM	#4
jkwest Off-Topic King Member since:Jul 2007 Location:Northern California PSN Id: jkwest5 Blu-ray reviews:1 Trading Score:20	I've bought two. One from Amazon with Free White glove Delivery and the other from One Call. Amazon delivered it, hooked it up, and made sure there was no defects. One Call drop it off at the bottom of my driveway because the freight truck couldn't get up it. I had to use a dolly and a ratchet strap and lug it up by myself. They were both 50" TV's so, they weren't light. Get the White Glove delivery.

05-27-2009, 10:25 PM	#6
JJ Blu-ray Count Top ranked HT gallery Member since:Jul 2007 Location:Miami, FL Home Theater Gallery:99 4K collection:619 Blu-ray collection:1293 DVD collection:31 Digital collection:5 Blu-ray reviews: 18 Trading Score:203	Yeah, if its from a reputable site, you should have no troubles. I bought my Kuro off Amazon, problem-free.

05-27-2009, 10:26 PM	#7
jkwest Off-Topic King Member since:Jul 2007 Location:Northern California PSN Id: jkwest5 Blu-ray reviews:1 Trading Score:20	Amazon was great...free white glove delivery and no taxes..B&M's can't match that.

05-27-2009, 10:29 PM	#9
JimShaw Blu-ray Samurai Member since:Jul 2008 Location:Menifee, CA 4K collection:49 Blu-ray collection:1069 Trading Score:141	great Thanks, I was a little concerned about such a large item. .

05-27-2009, 10:44 PM	#12
jkwest Off-Topic King Member since:Jul 2007 Location:Northern California PSN Id: jkwest5 Blu-ray reviews:1 Trading Score:20	maybe they changed recently...I just remember hearing about problems with Eagle Freight and then they got better...maybe CEVA bought out Eagle Freight.

05-27-2009, 10:53 PM	#13
Bizdady Blu-ray Duke Member since:Nov 2007 Location:8 1 8 Biatch!! L.A. Home Theater Gallery:21 Blu-ray collection:209 Blu-ray reviews:1 Trading Score:38	I ordered mine from 6ave.com I can't remember the freight company they used but I was very happy with the service I received.

05-27-2009, 10:55 PM	#14
Goodguy818 Blu-ray Samurai Member since:Jun 2007 Location:Burbank, CA Home Theater Gallery:5 Blu-ray collection:536 Blu-ray reviews: 1 Trading Score:59	My tv from Amazon was delivered by CEVA Logistics, i had to call to schedule a drop off date/time but everything was good and the delivery people were great, unpacking and setting everything up.

05-27-2009, 10:59 PM	#15
MyBlu-rayBrotherEd Blu-ray Samurai Member since:Jan 2008 Location:Billings, MT Home Theater Gallery:10 4K collection:132 Blu-ray collection:1057 DVD collection:1 Blu-ray reviews:13	I got my TV from Vann's.com. It was well worth it, got a great deal and they have excellent customer service.

05-27-2009, 11:22 PM	#16
My_Two_Cents Blu-ray Knight Top contributor Member since:Dec 2007 Location:Wherever I may roam.... Home Theater Gallery:40 4K collection:35 Blu-ray collection:507 DVD collection:19 Blu-ray reviews: 1 Trading Score:4	Cleveland Plasma is VERY highly rated over at AVS. Good prices and excellent service (though I have no personal experience with them). I bought my 58" plasma from Costco.com, and it delivered without issue (though not really an internet site, I know). By the way, what 55" plasma are you looking at? The only 55" I'm aware of is from Hitachi, and personally, I'd steer clear. Stick with Pioneer/Panasonic (or Samsung if the price is too good to be true). My 2 cents.

05-27-2009, 11:31 PM	#17
SlmShdy1 Blu-ray Guru Top contributor Member since:Nov 2007 Location:Honolulu, HI PlayStation® PSN: SlmShdy1 Home Theater Gallery:39 Blu-ray collection:292	I bought my TV off of Amazon two years ago (no shipping and no tax really helps the wallet). I had it two weeks and started getting lines in the TV. Thankfully it was a Sony because the customer service was quick and helpfull. I had to have someone repair it and there have been no problems ever since.

05-28-2009, 04:55 PM	#18
FindYourWay Special Member Member since:Jan 2009 Location:LA, CA	I did all the research and footwork locally. Decided on a brand and model, then off to AMZ I Went for the best price and white glove delivery. Woot. I even had to exchange it, as the first one had too much "clouding" which didn't reveal itself until at night, in a dark room. AMZ was so concerned and sent off another one without any effort on my part.

05-28-2009, 06:06 PM	#20
scweb13 Blu-ray Guru Member since:Nov 2007 Location:Everett, WA 4K collection:1 Blu-ray collection:512 DVD collection:29 Trading Score:4	Ordered my KRP from Vanns and was delivered via FedEx frieght. No problems. The delivery guy even stuck around while I checked it for any damage.

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