BDP-S300 Issue - Blu-ray Forum

cyberknight · 07-28-2009, 02:33 PM

Hi everyone,

I have a had this player since 2007 and have not had problems until this week. The player will play DVD and CD but when any Blu-ray disc is placed in the player it states that it cannot play the disc. Does the BDP-S300 use multiple lasers? I have already updated to v4.90 firmware... Any ideas?

Thanks!

alchav21 · 07-28-2009, 03:42 PM

Try some Blu-ray movies that played before, if you still can't get it to play then there is a problem with the Blu-ray. If it just doesn't play the newer BD this is a common problem with all players.

peterng · 07-28-2009, 04:22 PM

If you can't resolve the problem ...

Try to find a store still has the S300, buy it, the return it ... make copy of the receipt ... send it with your S300 to Sony for repair ...

K_Williamson42 · 07-28-2009, 04:50 PM

Did you have an error loading the new firmware?? This does cause issues

MasterSandman · 07-28-2009, 06:45 PM

Quote:

Originally Posted by peterng

If you can't resolve the problem ...

Try to find a store still has the S300, buy it, the return it ... make copy of the receipt ... send it with your S300 to Sony for repair ...

rob 14 · 07-28-2009, 06:51 PM

Had the same problem.trying to upgrade software it keeps turning off and I just ordered a new firmware cd.now couldn't play the kingdom Blu-Ray.it played but no sound.I hav a old denon DD

cyberknight · 07-28-2009, 06:58 PM

Thanks for the input. I have tried 5 Blu-ray discs that have worked in the past. The player advises that the disc cannot be played. I can play any DVD and CD.

I checked the version on the Blu-ray player and it says that it is 4.90. Should I try to reinstall?

rdodolak · 07-28-2009, 07:34 PM

Quote:

Originally Posted by cyberknight

Thanks for the input. I have tried 5 Blu-ray discs that have worked in the past. The player advises that the disc cannot be played. I can play any DVD and CD.

I checked the version on the Blu-ray player and it says that it is 4.90. Should I try to reinstall?

Did the problem start after the v4.90 install. It doesn't hurt to try and re-install the firmware, but most likely the BD laser is bad and you'll have to send it in for repair.

rob 14 · 07-28-2009, 09:04 PM

My firmware disc says the samething.disc can't be played I rarely play the blu-Ray player so I know it's not messed up.just call and get another firmware disc and see.waiting for mine will report when I install again.....

cyberknight · 07-29-2009, 04:37 PM

Ok, ran the update again. Now the player is sitting at WRT FAIL C. I am redownloading the firmware... First time I have seen a failure code on this device.. bummer...

alchav21 · 07-29-2009, 06:48 PM

Quote:

Originally Posted by cyberknight

Ok, ran the update again. Now the player is sitting at WRT FAIL C. I am redownloading the firmware... First time I have seen a failure code on this device.. bummer...

The best way to do a Firmware update is a direct connection to a Router from the RJ45 Port with Cat5 Ethernet Cable. Then you just download and update.

HDmark · 07-29-2009, 08:06 PM

Quote:

Originally Posted by alchav21

The best way to do a Firmware update is a direct connection to a Router from the RJ45 Port with Cat5 Ethernet Cable. Then you just download and update.

Uhhh...the S300 doesn't have an ethernet port...

krazeyeyez · 07-29-2009, 09:59 PM

same thing happened with my s300, at the time though i had just got a new receiver and wanted to take advantage of the lossless audio so i bought a panny bd-30 and used my s-300 solely for dvd playback.
After a while that two went bad and now it won't play blu or dvd.

And yes their are two lasers in all blu-ray players one for blu-rays and a red one for everything else which is why you could lose he ability to read blu's but still play dvd

tron3 · 07-30-2009, 01:35 PM

Quote:

Originally Posted by cyberknight

Ok, ran the update again. Now the player is sitting at WRT FAIL C. I am redownloading the firmware... First time I have seen a failure code on this device.. bummer...

A few months ago I tossed in Wall-e and it refused to load though I had the firmware I needed to play it. I unplugged the player and pressed the power button to drain the residual electricity. Let it stand a few minutes. Worked fine after that.

I suggest you try that before you try to reburn the firmware. Even if you already got a successful load, it doesn't hurt to reset the machine. Afterall, these are essentially customized computers with mini operating systems.

wafi · 07-30-2009, 09:06 PM

Quote:

Originally Posted by peterng

If you can't resolve the problem ...

Try to find a store still has the S300, buy it, the return it ... make copy of the receipt ... send it with your S300 to Sony for repair ...

That doesnt work anymore does it? We used to do stuff like that when I was in college, early 90s. Actually we went one step further, some of us used to buy receivers and go back to the store get another unit of the same model after a year and just change the casings and return the old set with the new casing, all thanks to the 30 day return policy! Bad bad bad boys we were I know!

I thought they would have wised up by now and would match serial numbers etc.

Maswov · 07-30-2009, 09:34 PM

Replace it. It's an older model so time to upgrade anyway. I am hoping my S300 will break soon so I have a good reason to get a new player.

alchav21 · 07-31-2009, 05:32 AM

Quote:

Originally Posted by HDmark

Uhhh...the S300 doesn't have an ethernet port...

Way pass the time to replace it........

vveksuvarna · 07-31-2009, 04:22 PM

the s300 is a very slow responsive player,

especially after the update, the 1st time, will be snail trail slow.

what i did was, i let it boot for 2 mins, after v4.90 update.

shut it down...microwave my lunch, and start up again...

now it works like a charm, plays anything i want it to play.

so if your discs arent loading, they probably are...they ae just taking a few years to do it...give it as much time as you can, before you lose it.

or just send it for repair..it could very well be the laser.

sony's blu lasers have been known to die over the time...that includes ps3 too.

07-28-2009, 02:33 PM	#1
cyberknight Member Top contributor Member since:Oct 2007 Location:Germany 4K collection:20 Blu-ray collection:502 DVD collection:9 Blu-ray reviews:1	BDP-S300 Issue Hi everyone, I have a had this player since 2007 and have not had problems until this week. The player will play DVD and CD but when any Blu-ray disc is placed in the player it states that it cannot play the disc. Does the BDP-S300 use multiple lasers? I have already updated to v4.90 firmware... Any ideas? Thanks!

07-28-2009, 06:58 PM	#7
cyberknight Member Top contributor Member since:Oct 2007 Location:Germany 4K collection:20 Blu-ray collection:502 DVD collection:9 Blu-ray reviews:1	Tried multipe Discs Thanks for the input. I have tried 5 Blu-ray discs that have worked in the past. The player advises that the disc cannot be played. I can play any DVD and CD. I checked the version on the Blu-ray player and it says that it is 4.90. Should I try to reinstall?

07-29-2009, 04:37 PM	#10
cyberknight Member Top contributor Member since:Oct 2007 Location:Germany 4K collection:20 Blu-ray collection:502 DVD collection:9 Blu-ray reviews:1	Ran v4.90 update again.... Ok, ran the update again. Now the player is sitting at WRT FAIL C. I am redownloading the firmware... First time I have seen a failure code on this device.. bummer...

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07-28-2009, 03:42 PM	#2
alchav21 Blu-ray Samurai Member since:Apr 2009 Location:ST George, Utah Blu-ray collection:1 Digital collection:2 iTunes collection:2 Trading Score:52	Try some Blu-ray movies that played before, if you still can't get it to play then there is a problem with the Blu-ray. If it just doesn't play the newer BD this is a common problem with all players.

07-28-2009, 04:22 PM	#3
peterng Active Member Member since:Jul 2009 Blu-ray reviews:1	If you can't resolve the problem ... Try to find a store still has the S300, buy it, the return it ... make copy of the receipt ... send it with your S300 to Sony for repair ...

07-28-2009, 04:50 PM	#4
K_Williamson42 Active Member Member since:Oct 2008 Home Theater Gallery:2 Blu-ray collection:418 Trading Score:16	Did you have an error loading the new firmware?? This does cause issues

07-28-2009, 06:51 PM	#6
rob 14 Active Member Member since:Dec 2007 Location:Elmwood Park/Chicago Home Theater Gallery:7 Trading Score:1	Had the same problem.trying to upgrade software it keeps turning off and I just ordered a new firmware cd.now couldn't play the kingdom Blu-Ray.it played but no sound.I hav a old denon DD

07-28-2009, 09:04 PM	#9
rob 14 Active Member Member since:Dec 2007 Location:Elmwood Park/Chicago Home Theater Gallery:7 Trading Score:1	My firmware disc says the samething.disc can't be played I rarely play the blu-Ray player so I know it's not messed up.just call and get another firmware disc and see.waiting for mine will report when I install again.....

07-29-2009, 09:59 PM	#13
krazeyeyez Blu-ray Samurai Member since:Dec 2007 Location:the guy on the couch Home Theater Gallery:18 Blu-ray collection:287 Blu-ray reviews:4	same thing happened with my s300, at the time though i had just got a new receiver and wanted to take advantage of the lossless audio so i bought a panny bd-30 and used my s-300 solely for dvd playback. After a while that two went bad and now it won't play blu or dvd. And yes their are two lasers in all blu-ray players one for blu-rays and a red one for everything else which is why you could lose he ability to read blu's but still play dvd

07-30-2009, 09:34 PM	#16
Maswov Active Member Member since:Mar 2009 Location:Sattahip, Thailand Blu-ray collection:91	Replace it. It's an older model so time to upgrade anyway. I am hoping my S300 will break soon so I have a good reason to get a new player.

07-31-2009, 04:22 PM	#18
vveksuvarna Senior Member Member since:Jul 2009 Location:San Francisco, CA Blu-ray collection:56	the s300 is a very slow responsive player, especially after the update, the 1st time, will be snail trail slow. what i did was, i let it boot for 2 mins, after v4.90 update. shut it down...microwave my lunch, and start up again... now it works like a charm, plays anything i want it to play. so if your discs arent loading, they probably are...they ae just taking a few years to do it...give it as much time as you can, before you lose it. or just send it for repair..it could very well be the laser. sony's blu lasers have been known to die over the time...that includes ps3 too.

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