Are 'AxelMusic' good? - Blu-ray Forum

samdaman94 · 07-21-2010, 10:17 AM

I want to order the Aus Pulp Fiction disc from them and are wondering if they're a good service? Do they ship fast?

geoffc · 07-21-2010, 10:49 AM

In my experience they are pretty slow

scott87 · 07-21-2010, 10:52 AM

used them a few times and never had a problem with them, have u checked ebay?

uk-guy · 07-21-2010, 11:00 AM

ordered a few from them no problems delivery to UK 5 days

nekromantik · 07-21-2010, 11:40 AM

they been fast before but I not orderd from them in a while.
I had damaged disks being replaced without questions too.

Matt865 · 07-21-2010, 12:04 PM

I've ordered 15 or so titles from them. The last two (Happy Together and Insomnia) were dispatched from New York on 14th July and arrived today exactly a week later. I'd recommend them.

CJPowers · 07-21-2010, 12:29 PM

In my experience, Axelmusic are very good. The only reason I opt for Movietyme over Axel is the postage charge, making them slightly more expensive most of the time. I tend to just buy Australian discs from Axel and they usually take a week to arrive.

Samdaman94, are you aware that the Aussie version of Pulp Fiction is a 1080i job?

Nielsb90 · 07-21-2010, 12:31 PM

I highly recommend Axel..! You are guaranteed not to get caught and have to pay extra fees, and they just recently started shiping faster and cheaper! I use them all the time, and customer service is top notch!

Pyoko · 07-21-2010, 12:32 PM

They're solid. Very good customer service and you're guaranteed no customs charges. Shipping varies though. If it's in stock (green status) they'll ship it the same day, if it's not (yellow status) you can expect an additional 2-3 days before they actually ship it (it says 0-3 on the site, but it's never taken less than 2 days for me.)

Looking at my most recent orders, delivery times have been between 4 and 7 workdays.

Kyo28 · 07-21-2010, 02:29 PM

+1 for positive feedback on Axelmusic. Great customer service!

samdaman94 · 07-21-2010, 03:30 PM

Yes, I'm aware that its a 1080i job but I've heard fairly good things about it. Hell, my TV is only a 32" 1080p-er so I guess I wouldn't really tell the difference. If I owned a 52" or something mad like that I wouldn't get it but on my set I assume it'd be alright?

markbr · 07-21-2010, 04:09 PM

I've used them and Yes they are OK, I'm now using www.dvdworldusa.com they ship really fast from the states. I normally have them in 4 days, and if you order early they normally dispatch same day.

So i tend to use them now for my imports.

Dalsk · 07-21-2010, 05:34 PM

I've bought ony one thing from them.
Got the Blu Ray exactly two weeks later in mint condition.
I'll probably use their services again in the future.

Simon_LDT · 07-21-2010, 05:45 PM

Quote:

Originally Posted by markbr

I've used them and Yes they are OK, I'm now using www.dvdworldusa.com they ship really fast from the states. I normally have them in 4 days, and if you order early they normally dispatch same day.

So i tend to use them now for my imports.

Wow, cheers for the tip (bookmarked). Seems they pay the VAT for us UK'ers so no extra charges!

Eeeper · 07-21-2010, 11:21 PM

I've been a customer of them for over two years. I've ordered dozens of discs from them and while it is a bit slow to get the discs from the States, they do turn up and in mint condition.

I did have a situation where I was waiting for a disc to turn up for over four weeks but after I explained the problem the person in the email told me to wait one more day and if it hadn't turned up by then he'd re-order it for me. It turned up the next day but it was nice to know they'd replace it for me.

The only thing I'd say that's bad about them is that they try gimmicks too often. They had a service going where for a yearly fee, you didn't pay for shipping costs. Problem was the shipping costs were relatively small compared to, say, Amazon's. So nobody really took it up and they cancelled it.

Mr. Brightside · 07-22-2010, 07:52 AM

Only purchased 2 Blu's from them, but found their service solid. I'm never in a hurry to receive discs, so a a week or longer is no big deal. As it turned out, Axel were around a week so I'm happy.

KarmaNL · 07-22-2010, 07:57 AM

I always buy from them.

Shipping times vary, but nonetheless very good service and good prices.

Sadly no korean or japanese blu-rays though. Mostly just USA, UK, Australian, Canadian stuff.

crs · 07-22-2010, 04:14 PM

AxelMusic has got some of the best customer service I've ever encountered.

07-21-2010, 10:17 AM	#1
samdaman94 Blu-ray Guru Top contributor Member since:Jul 2009 Location:UK Trading Score:7	Are 'AxelMusic' good? I want to order the Aus Pulp Fiction disc from them and are wondering if they're a good service? Do they ship fast?

07-21-2010, 12:29 PM	#7
CJPowers Expert Member Member since:Apr 2009 Location:West Midlands, England 4K collection:209 Blu-ray collection:573	In my experience, Axelmusic are very good. The only reason I opt for Movietyme over Axel is the postage charge, making them slightly more expensive most of the time. I tend to just buy Australian discs from Axel and they usually take a week to arrive. Samdaman94, are you aware that the Aussie version of Pulp Fiction is a 1080i job? Last edited by CJPowers; 07-21-2010 at 12:32 PM.

07-21-2010, 10:49 AM	#2
geoffc Senior Member Member since:Aug 2008 Location:UK	In my experience they are pretty slow

07-21-2010, 10:52 AM	#3
scott87 Special Member Member since:May 2007 Location:England 4K collection:276 Blu-ray collection:425 DVD collection:26 Blu-ray reviews:3	used them a few times and never had a problem with them, have u checked ebay?

07-21-2010, 11:00 AM	#4
uk-guy Senior Member Member since:Jun 2008 Location:scotland Blu-ray collection:96 DVD collection:2 Blu-ray reviews:14	ordered a few from them no problems delivery to UK 5 days

07-21-2010, 11:40 AM	#5
nekromantik Blu-ray Ninja Top contributor Member since:Dec 2008 Location:Bristol, UK Home Theater Gallery:4 4K collection:4 Blu-ray collection:549	they been fast before but I not orderd from them in a while. I had damaged disks being replaced without questions too.

07-21-2010, 12:04 PM	#6
Matt865 Active Member Member since:Oct 2008 Location:UK 4K collection:32 Blu-ray collection:605	I've ordered 15 or so titles from them. The last two (Happy Together and Insomnia) were dispatched from New York on 14th July and arrived today exactly a week later. I'd recommend them.

07-21-2010, 12:31 PM	#8
Nielsb90 Blu-ray Ninja Top ranked HT gallery Member since:Aug 2008 Location:Denmark Home Theater Gallery:38 4K collection:111 Blu-ray collection:1069 DVD collection:17 Trading Score:10	I highly recommend Axel..! You are guaranteed not to get caught and have to pay extra fees, and they just recently started shiping faster and cheaper! I use them all the time, and customer service is top notch!

07-21-2010, 12:32 PM	#9
Pyoko Blu-ray Guru Top contributor Member since:Apr 2008 4K collection:151 Blu-ray collection:722	They're solid. Very good customer service and you're guaranteed no customs charges. Shipping varies though. If it's in stock (green status) they'll ship it the same day, if it's not (yellow status) you can expect an additional 2-3 days before they actually ship it (it says 0-3 on the site, but it's never taken less than 2 days for me.) Looking at my most recent orders, delivery times have been between 4 and 7 workdays.

07-21-2010, 02:29 PM	#10
Kyo28 Power Member Member since:Jun 2008 Blu-ray collection:446 Blu-ray reviews:12	+1 for positive feedback on Axelmusic. Great customer service!

07-21-2010, 03:30 PM	#11
samdaman94 Blu-ray Guru Top contributor Member since:Jul 2009 Location:UK Trading Score:7	Yes, I'm aware that its a 1080i job but I've heard fairly good things about it. Hell, my TV is only a 32" 1080p-er so I guess I wouldn't really tell the difference. If I owned a 52" or something mad like that I wouldn't get it but on my set I assume it'd be alright?

07-21-2010, 04:09 PM	#12
markbr Blu-ray Samurai Top ranked HT gallery Top contributor Member since:Feb 2008 Location:UK. Home Theater Gallery:20 Blu-ray collection:595 Blu-ray reviews:1 Trading Score:1	I've used them and Yes they are OK, I'm now using www.dvdworldusa.com they ship really fast from the states. I normally have them in 4 days, and if you order early they normally dispatch same day. So i tend to use them now for my imports.

07-21-2010, 05:34 PM	#13
Dalsk Senior Member Top contributor Member since:Jun 2010 Location:Paris, France Home Theater Gallery:19 4K collection:216 Blu-ray collection:1168	I've bought ony one thing from them. Got the Blu Ray exactly two weeks later in mint condition. I'll probably use their services again in the future.

07-21-2010, 11:21 PM	#15
Eeeper Senior Member Top contributor Member since:Dec 2008 Location:Dublin, Ireland 4K collection:81 Blu-ray collection:648 Trading Score:1	I've been a customer of them for over two years. I've ordered dozens of discs from them and while it is a bit slow to get the discs from the States, they do turn up and in mint condition. I did have a situation where I was waiting for a disc to turn up for over four weeks but after I explained the problem the person in the email told me to wait one more day and if it hadn't turned up by then he'd re-order it for me. It turned up the next day but it was nice to know they'd replace it for me. The only thing I'd say that's bad about them is that they try gimmicks too often. They had a service going where for a yearly fee, you didn't pay for shipping costs. Problem was the shipping costs were relatively small compared to, say, Amazon's. So nobody really took it up and they cancelled it.

07-22-2010, 07:52 AM	#16
Mr. Brightside Active Member Member since:Nov 2007 Blu-ray collection:76	Only purchased 2 Blu's from them, but found their service solid. I'm never in a hurry to receive discs, so a a week or longer is no big deal. As it turned out, Axel were around a week so I'm happy.

07-22-2010, 07:57 AM	#17
KarmaNL Power Member Member since:May 2010 Location:Netherlands 4K collection:78 Blu-ray collection:96 Trading Score:2	I always buy from them. Shipping times vary, but nonetheless very good service and good prices. Sadly no korean or japanese blu-rays though. Mostly just USA, UK, Australian, Canadian stuff.

07-22-2010, 04:14 PM	#18
crs Power Member Member since:Apr 2010 Trading Score:15	AxelMusic has got some of the best customer service I've ever encountered.

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