Xbr4 red dot? - Blu-ray Forum

cam555 · 11-09-2009, 12:12 AM

I have a 52 inch Xbr4 and i noticed on a black screen a very tiny red dot? anyone know what this is??? please help.

Crimson King · 11-09-2009, 12:26 AM

Quote:

Originally Posted by cam555

I have a 52 inch Xbr4 and i noticed on a black screen a very tiny red dot? anyone know what this is??? please help.

A faulty pixel?

cam555 · 11-09-2009, 01:20 AM

well, thats what i wondering.

cam555 · 11-09-2009, 01:23 AM

I actually just found another, so that makes 2 now...what the hell.

cam555 · 11-09-2009, 06:49 AM

i bought the 4yr extended warranty from best buy. I went to geeksquad website to read the terms and conditions of the tv warranty. It says I have to have 3 stuck pixels in a 1/2 square inch or 5 total stuck pixels on the whole display to be fixed. What the heck is that about...

carios23 · 11-09-2009, 06:56 PM

Hmmm... I would go to the store and talk to somebody. Face to face usually gets me better results in my case.

progers13 · 11-09-2009, 07:13 PM

Quote:

Originally Posted by cam555

i bought the 4yr extended warranty from best buy. I went to geeksquad website to read the terms and conditions of the tv warranty. It says I have to have 3 stuck pixels in a 1/2 square inch or 5 total stuck pixels on the whole display to be fixed. What the heck is that about...

That is standard for the Best Buy warranty. Wish I could explain why it is, but it just is. I'm sure it has something to do with P&L, but it's the consumer who gets the shaft looking at that annoying pixel.

How long have you had the TV?

cam555 · 11-10-2009, 03:13 AM

I have had it going on two years now. The warranty is up in 2010

acleftguard76 · 11-10-2009, 09:41 AM

Quote:

Originally Posted by progers13

That is standard for the Best Buy warranty. Wish I could explain why it is, but it just is. I'm sure it has something to do with P&L, but it's the consumer who gets the shaft looking at that annoying pixel.

How long have you had the TV?

Its not even THAT bad. If you read your Sony owners manual, their stipulations are that 2% of the picture has to be with faulty pixels before they do anything about it...that's over 41,000 pixels. I have a 52xbr4 and I read that manual front to back, baby.

DoctorFruitloop · 11-10-2009, 11:28 AM

It's a stuck pixel. Company stance on the number of dead or stuck pixels which constitute a faulty panel differs from company to company. I believe Samsung have a zero defect policy but Sony's isn't as good.

With it being stuck compared to dead I believe there are solutions to try to get rid of it ranging from rapidly exciting the pixel to turn on and off, ie with an image of static from an analogue source, to gently massaging the pixel through the screen (although I can't see this latter one working TBH).

Try doing a google search for fixing a stuck pixel.

11-09-2009, 12:12 AM	#1
cam555 Active Member Top contributor Member since:May 2007	Xbr4 red dot? I have a 52 inch Xbr4 and i noticed on a black screen a very tiny red dot? anyone know what this is??? please help.

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11-09-2009, 01:20 AM	#3
cam555 Active Member Top contributor Member since:May 2007	well, thats what i wondering.

11-09-2009, 01:23 AM	#4
cam555 Active Member Top contributor Member since:May 2007	I actually just found another, so that makes 2 now...what the hell.

11-09-2009, 06:49 AM	#5
cam555 Active Member Top contributor Member since:May 2007	i bought the 4yr extended warranty from best buy. I went to geeksquad website to read the terms and conditions of the tv warranty. It says I have to have 3 stuck pixels in a 1/2 square inch or 5 total stuck pixels on the whole display to be fixed. What the heck is that about...

11-09-2009, 06:56 PM	#6
carios23 Active Member Member since:Sep 2009 Home Theater Gallery:2 Blu-ray collection:36	Hmmm... I would go to the store and talk to somebody. Face to face usually gets me better results in my case.

11-10-2009, 03:13 AM	#8
cam555 Active Member Top contributor Member since:May 2007	I have had it going on two years now. The warranty is up in 2010

11-10-2009, 11:28 AM	#10
DoctorFruitloop Member Member since:Aug 2009	It's a stuck pixel. Company stance on the number of dead or stuck pixels which constitute a faulty panel differs from company to company. I believe Samsung have a zero defect policy but Sony's isn't as good. With it being stuck compared to dead I believe there are solutions to try to get rid of it ranging from rapidly exciting the pixel to turn on and off, ie with an image of static from an analogue source, to gently massaging the pixel through the screen (although I can't see this latter one working TBH). Try doing a google search for fixing a stuck pixel.

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