PS3 Internet Connection Help - Blu-ray Forum

School · 01-17-2010, 09:11 PM

I am having problems getting my girlfriends playstation online. She had her playstation connected to a netgear router with cablevision service at her old house and now she is in an area with comcast service and connecting to another netgear router and it will not connect. It finds the netgear but when it tests the connection it says the IP address has timed out. It's getting to the point where i dont even want to go to her house. I keep thinking of the playstation commercial where he says, "you have a playstation and its not online?!" If anyone can help me or give me insight as to why this is occurring. Is it the playstation, service provider, or the router? If anyone can help please call my cell at 908-208-4036.
-School

Cyorg · 01-17-2010, 09:17 PM

It is probably the provider. Try doing a manual connection, and use the DNS servers from opendns.com... that helped me.

School · 01-17-2010, 09:32 PM

Quote:

Originally Posted by Cyorg

It is probably the provider. Try doing a manual connection, and use the DNS servers from opendns.com... that helped me.

how does the site work?

Cyorg · 01-17-2010, 09:47 PM

Quote:

Originally Posted by School

how does the site work?

They changed the site, sorry. Google apparently has some good dns servers, but I haven't tested them personally.
http://code.google.com/speed/public-dns/

Before you use them, I just want to make sure, are you connecting to the correct SSID and using the correct network key?

School · 01-17-2010, 09:52 PM

Quote:

Originally Posted by Cyorg

They changed the site, sorry. Google apparently has some good dns servers, but I haven't tested them personally.
http://code.google.com/speed/public-dns/

Before you use them, I just want to make sure, you are connecting to the correct SSID and using the correct network key?

yes im pretty sure im doing everything correctly but im not 100 percent is there any way you can give me a call and help walk me though it?

Cyorg · 01-17-2010, 09:55 PM

Give me about 15 minutes, I want to try the DNS addresses myself first.

School · 01-17-2010, 09:58 PM

Quote:

Originally Posted by Cyorg

Give me about 15 minutes, I want to try the DNS addresses myself first.

thank you so much. my names dennis its a verizon cell number

kevinbr100 · 01-17-2010, 09:58 PM

Quote:

Originally Posted by Cyorg

Give me about 15 minutes, I want to try the DNS addresses myself first.

definitely sounds like an encryption issue, wrong key, or not setting up a key. i dont think this is a dns problem. hes not getting an ip address to start with.

School · 01-17-2010, 10:03 PM

it identifies the ssid and i put the network key in according to the ssid and network key the laptop connects to the router with

Cyorg · 01-17-2010, 10:05 PM

Quote:

Originally Posted by kevinbr100

definitely sounds like an encryption issue, wrong key, or not setting up a key. i dont think this is a dns problem. hes not getting an ip address to start with.

You're probably right. Although sometimes when the wrong key is entered, you still get an IP address... it's just usually 169 instead of 192.

School · 01-17-2010, 11:54 PM

thanks for all the help so far we were able to find a ip address but its failing on the DNS server.. Any Suggestions.... Thanks Cyorg for everything

DCSholtis · 01-18-2010, 12:43 AM

Quote:

Originally Posted by Cyorg

They changed the site, sorry. Google apparently has some good dns servers, but I haven't tested them personally.
http://code.google.com/speed/public-dns/

Before you use them, I just want to make sure, are you connecting to the correct SSID and using the correct network key?

Ive tested the Google DNS servers.....they are fast for me. Faster than the ones assigned by ATT servers.

School · 01-18-2010, 01:27 AM

problem fixed. i had to connet the playstation 3 to the new modem with a wired connection and let it input the ip address and sdn numbers. once it was connected to the internet through wired connection i then wrote the info down and copied it into the wireless settings and boom internet connected. thanks for the help

thunda · 01-18-2010, 01:41 AM

Does using the google DNS significantly help?

Cyorg · 01-18-2010, 02:42 AM

Quote:

Originally Posted by thunda

Does using the google DNS significantly help?

I put them in earlier and they worked well. I would recommend trying them.

01-17-2010, 09:11 PM	#1
School Power Member Member since:Dec 2007 Home Theater Gallery:11 Blu-ray collection:299 Trading Score:7	PS3 Internet Connection Help I am having problems getting my girlfriends playstation online. She had her playstation connected to a netgear router with cablevision service at her old house and now she is in an area with comcast service and connecting to another netgear router and it will not connect. It finds the netgear but when it tests the connection it says the IP address has timed out. It's getting to the point where i dont even want to go to her house. I keep thinking of the playstation commercial where he says, "you have a playstation and its not online?!" If anyone can help me or give me insight as to why this is occurring. Is it the playstation, service provider, or the router? If anyone can help please call my cell at 908-208-4036. -School

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01-17-2010, 09:17 PM	#2
Cyorg Special Member Member since:Jul 2007 Location:San Antonio, TX. PSN ID: Cyorg Blu-ray collection:62 Blu-ray reviews:1	It is probably the provider. Try doing a manual connection, and use the DNS servers from opendns.com... that helped me.

01-17-2010, 09:55 PM	#6
Cyorg Special Member Member since:Jul 2007 Location:San Antonio, TX. PSN ID: Cyorg Blu-ray collection:62 Blu-ray reviews:1	Give me about 15 minutes, I want to try the DNS addresses myself first.

01-17-2010, 10:03 PM	#9
School Power Member Member since:Dec 2007 Home Theater Gallery:11 Blu-ray collection:299 Trading Score:7	it identifies the ssid and i put the network key in according to the ssid and network key the laptop connects to the router with

01-17-2010, 11:54 PM	#11
School Power Member Member since:Dec 2007 Home Theater Gallery:11 Blu-ray collection:299 Trading Score:7	thanks for all the help so far we were able to find a ip address but its failing on the DNS server.. Any Suggestions.... Thanks Cyorg for everything

01-18-2010, 01:27 AM	#13
School Power Member Member since:Dec 2007 Home Theater Gallery:11 Blu-ray collection:299 Trading Score:7	problem fixed. i had to connet the playstation 3 to the new modem with a wired connection and let it input the ip address and sdn numbers. once it was connected to the internet through wired connection i then wrote the info down and copied it into the wireless settings and boom internet connected. thanks for the help

01-18-2010, 01:41 AM	#14
thunda Senior Member Member since:Feb 2008 Location:Arizona Trading Score:14	Does using the google DNS significantly help?

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