Samsung HLN617W assistance please - Blu-ray Forum

Vorhees13 · 08-03-2010, 05:07 PM

Hello all,
I am looking for some assistance with a problem my mother in laws TV is having.
I actually had a local TV service place pick it up last week and they had it for 3 days and could not replicate the issue so we got no help.

Symptoms

The TV will work fine for days.
There is no issue with the picture.
All of a sudden the TV will go into Standby mode. If you let it sit long enough, the pic will come back on and then again may work for days or even a week or 10 days.

I know it is not the bulb because I had 2 new bulbs on hand and the issue occurs with the new bulbs in place.

Could this be a color wheel issue? Will a failing color wheel put the TV in standby mode?

Anyone out there seen this issue or and provide any suggestions it would be much appreciated.

Vorhees13 · 08-19-2010, 02:54 PM

Had a tech come over and look at the TV and based on his diagnosis, it appears it is the color wheel.
The wheel, when running, had a slight buzz to it but he said that some wheels can develop a dead spot and if you hit that spot the tv will not turn on and will also cause the board to cut the pic off.
I will let you know once the wheel has been replaced and if it solves the issue

4Dblu · 08-19-2010, 05:48 PM

maybe the "ballist". i've had this problem a couple years ago and they changed the bulb twice until they replaced the ballist and wham -o

no problems since....

i really don't see changing the color wheel would do anything if the picture is fine. sounds like they r taking u for a ride.

the color wheel is ur picture without that u have nothing....

naturally, when u get the tv back it will work fine but if it goes out again tell them to change the ballist..

PaulGo · 08-20-2010, 11:48 PM

It also could be one of the fans. It the unit overheats it will shut down.

08-03-2010, 05:07 PM	#1
Vorhees13 Active Member Member since:Oct 2009 Location:Huntersville, NC - Originally from MA Blu-ray collection:241	Samsung HLN617W assistance please Hello all, I am looking for some assistance with a problem my mother in laws TV is having. I actually had a local TV service place pick it up last week and they had it for 3 days and could not replicate the issue so we got no help. Symptoms The TV will work fine for days. There is no issue with the picture. All of a sudden the TV will go into Standby mode. If you let it sit long enough, the pic will come back on and then again may work for days or even a week or 10 days. I know it is not the bulb because I had 2 new bulbs on hand and the issue occurs with the new bulbs in place. Could this be a color wheel issue? Will a failing color wheel put the TV in standby mode? Anyone out there seen this issue or and provide any suggestions it would be much appreciated. Last edited by Vorhees13; 08-03-2010 at 05:09 PM.

08-19-2010, 02:54 PM	#2
Vorhees13 Active Member Member since:Oct 2009 Location:Huntersville, NC - Originally from MA Blu-ray collection:241	Had a tech come over and look at the TV and based on his diagnosis, it appears it is the color wheel. The wheel, when running, had a slight buzz to it but he said that some wheels can develop a dead spot and if you hit that spot the tv will not turn on and will also cause the board to cut the pic off. I will let you know once the wheel has been replaced and if it solves the issue

08-19-2010, 05:48 PM	#3
4Dblu Power Member Member since:Aug 2008 Location:Big Small State Home Theater Gallery:15 4K collection:264 Blu-ray collection:1566 DVD collection:113 Blu-ray reviews:3 Trading Score:31	maybe the "ballist". i've had this problem a couple years ago and they changed the bulb twice until they replaced the ballist and wham -o no problems since.... i really don't see changing the color wheel would do anything if the picture is fine. sounds like they r taking u for a ride. the color wheel is ur picture without that u have nothing.... naturally, when u get the tv back it will work fine but if it goes out again tell them to change the ballist..

08-20-2010, 11:48 PM	#4
PaulGo Power Member Top contributor Member since:Aug 2007 Location:North Potomac, MD	It also could be one of the fans. It the unit overheats it will shut down.

Best Blu-ray Movie Deals