Help me help my neighbor - Blu-ray Forum

JimShaw · 08-06-2010, 07:26 PM

He has a 5.1 system using Onkyo TX SR605 receiver, Panasonic DMP BD85 player hooked up to Polk RM101 speakers and a Polk sub.

The problem: In the past my neighbor (every once in awhile) would hear a loud pop in his speakers and the surround sound would turn off leaving only the TV speakers able to work. In a short time, the surrounds would turn back on.

A couple days ago, the loud pop was heard again, the surround speakers turned off and now they no longer turn back on.

I was called over and I checked out everything that I could: wire connections, etc., etc. Everything is OK except no surround sound.

My thinking is the Onkyo's circuit breaker has been tripping and now gone bad?????

Is this a possibility or is there something else we might try???

My_Two_Cents · 08-06-2010, 07:34 PM

It's not the Onkyo DTS bomb problem, is it?

https://forum.blu-ray.com/receivers/...ma-update.html

Jwilly019 · 08-06-2010, 10:58 PM

Quote:

Originally Posted by Ricshoe

It's not the Onkyo DTS bomb problem, is it?

https://forum.blu-ray.com/receivers/...ma-update.html

That was my initial thought as well.

Justin

JimShaw · 08-06-2010, 11:20 PM

Regarding the "Bomb"

I read the thread and it seems the 605 may not have the problem???????

A quote from that thread.....
it seems that the 605 is not included. the zip file indicates 705,805,875,905,885

JimShaw · 08-07-2010, 01:33 AM

Anyone have a thought?

DavePS3 · 08-07-2010, 01:47 AM

By the description, it sounds to me like an issue in the Onkyo. Try some of the different sound options and see if the problem replicates itself. Make some notes so that when you take it to a service depot - if you decide to do so, you can have a very accurate description. It'll help the technician. This is not a speaker problem IMO or wire issue. It really sounds like bad circuitry in the receiver. Is there a reset button, or can you try unplugging it for awhile to see if it resets after plugging back in?

DavePS3 · 08-07-2010, 01:49 AM

Just for the Hell of it, try swapping the DVD player and try another audio input. Maybe it's restricted to the one input (Toslink/Digital Coax/HDMI)

HAMP · 08-07-2010, 02:24 AM

Quote:

Originally Posted by JimShaw

Regarding the "Bomb"

I read the thread and it seems the 605 maynot have the problem???????

A quote from that thread.....
it seems that the 605 is not included. the zip file indicates 705,805,875,905,885

I can tell you for sure it's not the bomb. I have that problem and it would be a very loud POP, but it did not turn off any speakers. The firmware for the bomb is as you said 705 and up.

JimShaw · 08-07-2010, 02:52 AM

The cable TV and Blu player can be played through the TV speakers but nothing works through the receiver to the surround speakers.

To me, something is wrong with the receiver.

JimShaw · 08-07-2010, 03:04 AM

Any more suggestion??

JimShaw · 08-07-2010, 04:52 AM

Quote:

Originally Posted by DavePS3

By the description, it sounds to me like an issue in the Onkyo. Try some of the different sound options and see if the problem replicates itself. Make some notes so that when you take it to a service depot - if you decide to do so, you can have a very accurate description. It'll help the technician. This is not a speaker problem IMO or wire issue. It really sounds like bad circuitry in the receiver. Is there a reset button, or can you try unplugging it for awhile to see if it resets after plugging back in?

Gave it an unplug try, nothing!

crackinhedz · 08-07-2010, 04:58 AM

did you try disconnecting all speaker wire, from receiver and speaker ends...then reconnecting?

usually a wire touching something it shouldn't can cause issues?

JimShaw · 08-07-2010, 05:04 AM

Quote:

Originally Posted by crackinhedz

did you try disconnecting all speaker wire, from receiver and speaker ends...then reconnecting?

usually a wire touching something it shouldn't can cause issues?

crackinhedz

No we didn't but will try.

Thanks

crackinhedz · 08-07-2010, 05:17 AM

also quick settings check, go into the Onkyo receiver settings....pg84 in user manual....

HDMI Audio Out = Off

if its set to On, the audio outputs through the TV speakers only...Off is the recommended setting.

So if he has it set to On, then that could explain why he is hearing audio through his TV speakers and no audio coming from the surround speakers.

(Power Control & TV Control = Disable)

Jwilly019 · 08-07-2010, 07:49 AM

Quote:

Originally Posted by HAMP

I can tell you for sure it's not the bomb. I have that problem and it would be a very loud POP, but it did not turn off any speakers. The firmware for the bomb is as you said 705 and up.

I wasn't aware of this. Good to know.

As for the issue at hand. Outside of resetting the receiver, unplugging everything from the 605, and trying a new player/input I'm about out of ideas.

Has the neighbor had the 605 for awhile and the problems are a more recent thing? Perhaps there is a bad ground or the outlet is bad.

Justin

JimShaw · 08-07-2010, 02:11 PM

Quote:

Originally Posted by Jwilly019

I wasn't aware of this. Good to know.

As for the issue at hand. Outside of resetting the receiver, unplugging everything from the 605, and trying a new player/input I'm about out of ideas.

Has the neighbor had the 605 for awhile and the problems are a more recent thing? Perhaps there is a bad ground or the outlet is bad.

Justin

Justin

From what I understand this has happened before but the sound system has turned back on after a sort time. This is the first time the the sound has not turned back on.

Jwilly019 · 08-07-2010, 08:44 PM

Quote:

Originally Posted by JimShaw

Justin

From what I understand this has happened before but the sound system has turned back on after a sort time. This is the first time the the sound has not turned back on.

Interesting. I would suspect the problem is with the receiver then.

Justin

JimShaw · 08-07-2010, 08:48 PM

Quote:

Originally Posted by Jwilly019

Interesting. I would suspect the problem is with the receiver then.

Justin

That has been my thought also.

My neighbor has been reading this thread and told me today that he was taking the receiver down and take in for a look-see.

un4gvn94538 · 08-08-2010, 01:10 AM

op: if you think it may be the dts bitstream bomb, check this link for firmware update

http://www.onkyousa.com/605firmware_replace.cfm

you or your neighbor will have to input the serial number and an email address and the unit must be registered.

kareface · 08-08-2010, 01:38 AM

This doesn't sound like a firmware problem. It's more likely the amp is some how being grounded, or was grounded in the past. I've seen a problem like this in the past when people tried to chain speaker wire together with out wire nuts, or try to unplug speakers when the amp is running. It can damage the amp to the point where it'll create problems in the future. If this is the case you should have the amp taken in for maintnance if possible.

08-06-2010, 07:26 PM	#1
JimShaw Blu-ray Samurai Member since:Jul 2008 Location:Menifee, CA 4K collection:49 Blu-ray collection:1069 Trading Score:141	Help me help my neighbor He has a 5.1 system using Onkyo TX SR605 receiver, Panasonic DMP BD85 player hooked up to Polk RM101 speakers and a Polk sub. The problem: In the past my neighbor (every once in awhile) would hear a loud pop in his speakers and the surround sound would turn off leaving only the TV speakers able to work. In a short time, the surrounds would turn back on. A couple days ago, the loud pop was heard again, the surround speakers turned off and now they no longer turn back on. I was called over and I checked out everything that I could: wire connections, etc., etc. Everything is OK except no surround sound. My thinking is the Onkyo's circuit breaker has been tripping and now gone bad????? Is this a possibility or is there something else we might try??? Last edited by JimShaw; 08-07-2010 at 02:19 PM.

08-06-2010, 11:20 PM	#4
JimShaw Blu-ray Samurai Member since:Jul 2008 Location:Menifee, CA 4K collection:49 Blu-ray collection:1069 Trading Score:141	Regarding the "Bomb" I read the thread and it seems the 605 may not have the problem??????? A quote from that thread..... it seems that the 605 is not included. the zip file indicates 705,805,875,905,885 Last edited by JimShaw; 08-07-2010 at 03:03 AM.

08-07-2010, 05:17 AM	#14
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	also quick settings check, go into the Onkyo receiver settings....pg84 in user manual.... HDMI Audio Out = Off if its set to On, the audio outputs through the TV speakers only...Off is the recommended setting. So if he has it set to On, then that could explain why he is hearing audio through his TV speakers and no audio coming from the surround speakers. (Power Control & TV Control = Disable) Last edited by crackinhedz; 08-07-2010 at 05:24 AM.

08-06-2010, 07:34 PM	#2
My_Two_Cents Blu-ray Knight Top contributor Member since:Dec 2007 Location:Wherever I may roam.... Home Theater Gallery:40 4K collection:35 Blu-ray collection:507 DVD collection:19 Blu-ray reviews: 1 Trading Score:4	It's not the Onkyo DTS bomb problem, is it? https://forum.blu-ray.com/receivers/...ma-update.html

08-07-2010, 01:33 AM	#5
JimShaw Blu-ray Samurai Member since:Jul 2008 Location:Menifee, CA 4K collection:49 Blu-ray collection:1069 Trading Score:141	Anyone have a thought?

08-07-2010, 01:47 AM	#6
DavePS3 Blu-ray Guru Member since:Jan 2007 Location:Toronto Home Theater Gallery:56 Blu-ray reviews:1 Trading Score:1	By the description, it sounds to me like an issue in the Onkyo. Try some of the different sound options and see if the problem replicates itself. Make some notes so that when you take it to a service depot - if you decide to do so, you can have a very accurate description. It'll help the technician. This is not a speaker problem IMO or wire issue. It really sounds like bad circuitry in the receiver. Is there a reset button, or can you try unplugging it for awhile to see if it resets after plugging back in?

08-07-2010, 01:49 AM	#7
DavePS3 Blu-ray Guru Member since:Jan 2007 Location:Toronto Home Theater Gallery:56 Blu-ray reviews:1 Trading Score:1	Just for the Hell of it, try swapping the DVD player and try another audio input. Maybe it's restricted to the one input (Toslink/Digital Coax/HDMI)

08-07-2010, 02:52 AM	#9
JimShaw Blu-ray Samurai Member since:Jul 2008 Location:Menifee, CA 4K collection:49 Blu-ray collection:1069 Trading Score:141	The cable TV and Blu player can be played through the TV speakers but nothing works through the receiver to the surround speakers. To me, something is wrong with the receiver.

08-07-2010, 03:04 AM	#10
JimShaw Blu-ray Samurai Member since:Jul 2008 Location:Menifee, CA 4K collection:49 Blu-ray collection:1069 Trading Score:141	Any more suggestion??

08-07-2010, 04:58 AM	#12
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	did you try disconnecting all speaker wire, from receiver and speaker ends...then reconnecting? usually a wire touching something it shouldn't can cause issues?

08-08-2010, 01:10 AM	#19
un4gvn94538 Blu-ray Knight Top contributor Member since:Dec 2007 Location:Limbo (Bakersfield, Ca.) 4K collection:143 Blu-ray collection:811 DVD collection:54 Digital collection:1494 Trading Score:277	op: if you think it may be the dts bitstream bomb, check this link for firmware update http://www.onkyousa.com/605firmware_replace.cfm you or your neighbor will have to input the serial number and an email address and the unit must be registered.

08-08-2010, 01:38 AM	#20
kareface Senior Member Top ranked HT gallery Member since:Jul 2009 Location:Seattle, Wa Home Theater Gallery:159 Trading Score:1	This doesn't sound like a firmware problem. It's more likely the amp is some how being grounded, or was grounded in the past. I've seen a problem like this in the past when people tried to chain speaker wire together with out wire nuts, or try to unplug speakers when the amp is running. It can damage the amp to the point where it'll create problems in the future. If this is the case you should have the amp taken in for maintnance if possible.

Best iTunes Music Deals