Logitech Harmony 1100 Remote Troubleshooting... - Blu-ray Forum

Scott Parr · 02-05-2011, 07:53 AM

Remote showed up today. I put it on the charger. I opened Harmony software on my MacBook Pro. I connected the USB cable.

It shows the USB icon on the remote with a green "checkmark" but the software is stuck on "Check Connection". The status is stuck on "0%"

I read the FAQ which said, download a program to reset the software. I tried but nothing different has happened. The program states to connect with the USB while it is NOT on the charger. I had done this incorrectly at first but in trying now it is off the charger. Does not seem to be seen by the software.

Any help will be appreciated

Thanks!

- Scott

Waboman · 02-05-2011, 08:11 AM

When I first connected my 1100 to my iMac, I had the same problem. A little pop-up window should appear asking you to allow this device to accept incoming communication from Harmony. It's weird though. If you click something, anything, the window is gone. Disconnect and try again.

02-05-2011, 07:53 AM	#1
Scott Parr Member Member since:Dec 2010 Home Theater Gallery:25 Digital collection:4	Logitech Harmony 1100 Remote Troubleshooting... Remote showed up today. I put it on the charger. I opened Harmony software on my MacBook Pro. I connected the USB cable. It shows the USB icon on the remote with a green "checkmark" but the software is stuck on "Check Connection". The status is stuck on "0%" I read the FAQ which said, download a program to reset the software. I tried but nothing different has happened. The program states to connect with the USB while it is NOT on the charger. I had done this incorrectly at first but in trying now it is off the charger. Does not seem to be seen by the software. Any help will be appreciated Thanks! - Scott

02-05-2011, 08:11 AM	#2
Waboman Blu-ray Archduke Member since:Dec 2009 Location:In a van down by the river 4K collection:197 Blu-ray collection:500 Trading Score:3	When I first connected my 1100 to my iMac, I had the same problem. A little pop-up window should appear asking you to allow this device to accept incoming communication from Harmony. It's weird though. If you click something, anything, the window is gone. Disconnect and try again.

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