E-mail contact for Ayngaran - Blu-ray Forum

zombeaner · 02-21-2011, 03:09 PM

Does anyone have a contact e-mail for Ayngaran? I went to their site and all they have is phone numbers.

technofreak · 02-21-2011, 03:39 PM

im not sure..but u can get it from Shahran sunny audit at zulm.net

zombeaner · 02-21-2011, 03:55 PM

That's true, I'll try over there.

raSpberRy · 02-21-2011, 06:14 PM

That's too bad...
Actually I already mentioned that problem.
Though I didn't get my order over 3 months, they ignored my request.
There's no use...

anfieldude · 02-22-2011, 03:13 AM

Quote:

Originally Posted by zombeaner

Does anyone have a contact e-mail for Ayngaran? I went to their site and all they have is phone numbers.

U could try sales@ayngaran.com.

Padaiyappa · 02-22-2011, 03:15 AM

Quote:

Originally Posted by zombeaner

That's true, I'll try over there.

Ayngaran is really bad in getting back to customers IMO. I had an issue with a recent order and it took three emails for them to get back to me. Once they got my order out, it took another three emails to get a confirmation/tracking that they sent it out. I kept emailing sales@ayngaran.com and orders@ayngaran.com.

raSpberRy · 02-22-2011, 12:24 PM

Quote:

Originally Posted by Padaiyappa

Ayngaran is really bad in getting back to customers IMO. I had an issue with a recent order and it took three emails for them to get back to me. Once they got my order out, it took another three emails to get a confirmation/tracking that they sent it out. I kept emailing sales@ayngaran.com and orders@ayngaran.com.

Wow, did you too?
Obviously, Ayngaran online store doesn't have customer service mind.
We should publicize this problem. So we keep from making another victim.

Ferhan · 02-22-2011, 02:41 PM

Try charles@ayngaran.com

zombeaner · 02-22-2011, 03:39 PM

To clarify, I'm not haggling about an order, I want to talk to someone in the home video/PR department.

Ferhan · 02-22-2011, 09:00 PM

I know Sunny Audit (who does all Ayngaran blu-ray tech stuff). Its best to post on Zulm, as he tends to respond when you ask questions.

Padaiyappa · 02-23-2011, 12:13 AM

Quote:

Originally Posted by raSpberRy

Wow, did you too?
Obviously, Ayngaran online store doesn't have customer service mind.
We should publicize this problem. So we keep from making another victim.

I agree. When I have aired my complaints I got the standard one word answer of sorry. No explanation or reasoning! It was frustrating dealing with them because they didn't seem to care at all..

innocentblood · 02-23-2011, 04:08 AM

if you have a Facebook account, you can contact Ayngaran on their FB wall - I'm sure they won't ignore you

Padaiyappa · 02-23-2011, 11:08 AM

Quote:

Originally Posted by innocentblood

if you have a Facebook account, you can contact Ayngaran on their FB wall - I'm sure they won't ignore you

Ayngaran actually blocked wall posting on there page. Go figure! Although you could post on there discussion board. Someone started a thread complaining about the quality of the endhiran DVD....

innocentblood · 02-23-2011, 11:37 PM

Quote:

Originally Posted by Padaiyappa

Ayngaran actually blocked wall posting on there page. Go figure! Although you could post on there discussion board. Someone started a thread complaining about the quality of the endhiran DVD....

seriously?! i just posted on their wall not too long ago congratulating them on the good work they've been doing with their BD releases and they even acknowledged that compliment...!

i wonder what has changed since then...

dr_vasanth · 02-24-2011, 01:01 AM

I can talk about my personal experience with Ayngaran..I have placed about 15 orders or so with them to date. I've never had a 'problem' with their customer service. The only issue that I've had with them is their shipping speed, which typically runs into about 2-3 weeks from the date of order, for the product to finally reach me in the U.S. But then again, it is International shipping from the U.K., and I guess that it is par for the course, all things considered.

toddly6666 · 02-24-2011, 01:06 AM

Quote:

Originally Posted by Padaiyappa

Ayngaran actually blocked wall posting on there page. Go figure! Although you could post on there discussion board. Someone started a thread complaining about the quality of the endhiran DVD....

Facebook is a form of advertising, not some form of democracy. It makes sense for them to remove any type of negativity aimed at their company.

zombeaner · 02-24-2011, 01:11 AM

Thanks for your help, I was able to contact Sunny and he answered my question.

raSpberRy · 02-24-2011, 02:14 AM

Actually, I've written a complain report.

http://www.zulm.net/forums/viewtopic.php?f=4&t=11718

But, Sunny? That guy don't care about Ayngaran online store's reputation.
I'm really upset. Although the several times e-mail request, I've never get answer.
If somebody from Ayngaran online store, please send private message.

Let's find the way.

02-21-2011, 03:09 PM	#1
zombeaner Power Member Top contributor Member since:Apr 2009 Location:Dallas, TX 4K collection:782 Blu-ray collection:5560 Blu-ray reviews:1 Trading Score:5	E-mail contact for Ayngaran Does anyone have a contact e-mail for Ayngaran? I went to their site and all they have is phone numbers.

02-24-2011, 01:01 AM	#15
dr_vasanth Blu-ray Guru Top contributor Member since:Feb 2010 Location:Saginaw, Michigan 4K collection:1154 Blu-ray collection:13656 Blu-ray reviews: 16 Trading Score:312	Ayngaran customer service I can talk about my personal experience with Ayngaran..I have placed about 15 orders or so with them to date. I've never had a 'problem' with their customer service. The only issue that I've had with them is their shipping speed, which typically runs into about 2-3 weeks from the date of order, for the product to finally reach me in the U.S. But then again, it is International shipping from the U.K., and I guess that it is par for the course, all things considered.

02-21-2011, 03:39 PM	#2
technofreak Senior Member Member since:Dec 2009	im not sure..but u can get it from Shahran sunny audit at zulm.net

02-21-2011, 03:55 PM	#3
zombeaner Power Member Top contributor Member since:Apr 2009 Location:Dallas, TX 4K collection:782 Blu-ray collection:5560 Blu-ray reviews:1 Trading Score:5	That's true, I'll try over there.

02-21-2011, 06:14 PM	#4
raSpberRy Senior Member Member since:Nov 2009	That's too bad... Actually I already mentioned that problem. Though I didn't get my order over 3 months, they ignored my request. There's no use...

02-22-2011, 02:41 PM	#8
Ferhan Member Member since:Mar 2010	Try charles@ayngaran.com

02-22-2011, 03:39 PM	#9
zombeaner Power Member Top contributor Member since:Apr 2009 Location:Dallas, TX 4K collection:782 Blu-ray collection:5560 Blu-ray reviews:1 Trading Score:5	To clarify, I'm not haggling about an order, I want to talk to someone in the home video/PR department.

02-22-2011, 09:00 PM	#10
Ferhan Member Member since:Mar 2010	I know Sunny Audit (who does all Ayngaran blu-ray tech stuff). Its best to post on Zulm, as he tends to respond when you ask questions.

02-23-2011, 04:08 AM	#12
innocentblood Member Member since:May 2009	if you have a Facebook account, you can contact Ayngaran on their FB wall - I'm sure they won't ignore you

02-24-2011, 01:11 AM	#17
zombeaner Power Member Top contributor Member since:Apr 2009 Location:Dallas, TX 4K collection:782 Blu-ray collection:5560 Blu-ray reviews:1 Trading Score:5	Thanks for your help, I was able to contact Sunny and he answered my question.

02-24-2011, 02:14 AM	#18
raSpberRy Senior Member Member since:Nov 2009	Actually, I've written a complain report. http://www.zulm.net/forums/viewtopic.php?f=4&t=11718 But, Sunny? That guy don't care about Ayngaran online store's reputation. I'm really upset. Although the several times e-mail request, I've never get answer. If somebody from Ayngaran online store, please send private message. Let's find the way.

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