Despicable Me stuttering, bought from Target last month. Return possible?

[DouglasRobert]

I just popped in the Despicable Me blu-ray into my recently bought Sony blu-ray player and it takes forever to load even with internet access turned off. Once I get it to play it stuttered every once in a while, so I turned off the 24fps feature on the player and the stuttering still occurs.

I bought it from Target on Dec. 12th. Will they accept a return now?

[vocalhouse]

Originally Posted by DouglasRobert

I just popped in the Despicable Me blu-ray into my recently bought Sony blu-ray player and it takes forever to load even with internet access turned off. Once I get it to play it stuttered every once in a while, so I turned off the 24fps feature on the player and the stuttering still occurs.

I bought it from Target on Dec. 12th. Will they accept a return now?

Do you still have the receipt or paid by CC? If yes, they will do an exchange.

"• Open music, movies, video games, and software cannot be returned, but may be exchanged for the same title on the same or different gaming platform."

[DouglasRobert]

Still have the receipt.

By chance I tried other discs, even dvds, and had the same problem.

So I did a reset and also left it on for about an hour to get rid of any possible condensation and tried playing the Sherlock blu-ray and so far no stuttering.