"The Fifth Element" disc exchange - Blu-ray Forum

paidgeek · 06-14-2007, 02:26 PM

Please see below for the contact information to exchange your original copy of "The Fifth Element". The new disc can be easily identified by the additional information on the top edge of the disc which states "BD RMSTRD".

Our customer service department has been notified about this program and will assist you. Please be patient if you cannot get through right away (this sort of program is out of the ordinary), or better still, use email as the phone lines may be very busy for the first day or so.

Phone: 800-860-2878
Email: consumer@sphecustomersupport.sony.com

HDJK · 06-14-2007, 02:29 PM

Thanks for the Info!

(Even though I'll keep mine for collecting purposes...

)

bykes · 06-14-2007, 02:30 PM

Awsome , thanks!

Josh · 06-14-2007, 02:33 PM

I just called. "We don't know of any exchange program for The Fifth Element Blu-ray."

Chris Beveridge · 06-14-2007, 02:40 PM

Glad to see this happening. Being the collector that I am however, I'll be keeping mine. The new version will be purchased though as my wife and I just adore this movie and will want to see it look even slicker.

TauRus · 06-14-2007, 02:41 PM

Like Paidgeek said, this might take a little time to trickle down to all support associates.

Blu Tiger · 06-14-2007, 02:43 PM

Quote:

Originally Posted by Josh

I just called. "We don't know of any exchange program for The Fifth Element Blu-ray."

So it's not the right number?

necrio · 06-14-2007, 02:43 PM

is that the same contact info for European customers aswell?

u_nick · 06-14-2007, 02:53 PM

Great news, thanks for this paidgeek.

I just sent in my email. We'll see if that works better than the phone number.

Jim L · 06-14-2007, 03:01 PM

Although I don't have to exchange one, this is a wonderful gesture.

I can't wait to buy this remaster title next month.

theknub · 06-14-2007, 03:36 PM

im not as "hardcore" of a collector as the rest of you. so i'll be doing the exchange. thanks paidgeek.

Blu Tiger · 06-14-2007, 03:58 PM

Quote:

Originally Posted by theknub

im not as "hardcore" of a collector as the rest of you. so i'll be doing the exchange. thanks paidgeek.

ditto

Josh · 06-14-2007, 03:59 PM

Ok. I just called and what they are doing is taking down your name, address, and phone number and they will be getting in contact with you regarding the exchange closer to the release date. So I suggest anyone sending in their info via email do the same.

C6 Z06 · 06-14-2007, 05:53 PM

Quote:

Originally Posted by Josh

Ok. I just called and what they are doing is taking down your name, address, and phone number and they will be getting in contact with you regarding the exchange closer to the release date. So I suggest anyone sending in their info via email do the same.

Same here and the "replacement" program does not exist yet. Hopefully Sony will step up to the plate and take care of BR initial supporters. Another one that needs to be remastered is Hitch.

dobyblue · 06-14-2007, 06:58 PM

Now who was smart and picked up T5E for $14.95 durin gthat 50% off sale on Amazon?

TauRus · 06-14-2007, 07:03 PM

I sent an email too. Will let you know guys what response if any I get back from them.

paidgeek · 06-14-2007, 07:19 PM

Quote:

Originally Posted by C6 Z06

Same here and the "replacement" program does not exist yet. Hopefully Sony will step up to the plate and take care of BR initial supporters. Another one that needs to be remastered is Hitch.

It became clear after I released the contact information that I jumped the gun because the discs are not set to be shipped until July. This was my oversight, not SPE's so please be patient as the arrangements for shipment are completed.

Thanks

Josh · 06-14-2007, 07:30 PM

Paidgeek,

We appreciate all you have done for the Blu-ray community. Your presistance to keep us informed and your determination to fight for us makes your assistance a crucial part of the Blu-ray community. Thank you.

HDJK · 06-14-2007, 07:31 PM

Quote:

Originally Posted by dobyblue

Now who was smart and picked up T5E for $14.95 durin gthat 50% off sale on Amazon?

I got mine for free during the B2G1 free sale

C6 Z06 · 06-14-2007, 08:04 PM

Quote:

Originally Posted by Josh

Paidgeek,

We appreciate all you have done for the Blu-ray community. Your presistance to keep us informed and your determination to fight for us makes your assistance a crucial part of the Blu-ray community. Thank you.

+1000

06-14-2007, 02:26 PM	#1
paidgeek Blu-ray Insider Member since:Jan 2007	"The Fifth Element" disc exchange Please see below for the contact information to exchange your original copy of "The Fifth Element". The new disc can be easily identified by the additional information on the top edge of the disc which states "BD RMSTRD". Our customer service department has been notified about this program and will assist you. Please be patient if you cannot get through right away (this sort of program is out of the ordinary), or better still, use email as the phone lines may be very busy for the first day or so. Phone: 800-860-2878 Email: consumer@sphecustomersupport.sony.com Last edited by Josh; 06-14-2007 at 04:00 PM.

06-14-2007, 03:01 PM	#10
Jim L Special Member Top contributor Member since:Apr 2006 Location:Myrtle Beach, SC Blu-ray reviews: 12 Trading Score:20	Sony is great! Although I don't have to exchange one, this is a wonderful gesture. I can't wait to buy this remaster title next month.

Similar Threads
thread	Forum	Thread Starter	Replies	Last Post
Warner releasing "Gigi" & "An American in Paris" DVDs Sep 08 - BDs "early 09"	Blu-ray Movies - North America	JBlacklow	13	01-24-2020 04:41 AM
Remake News, Galore: "Romancing the Stone," "Arthur" and "They Live"	Movies	J_UNTITLED	9	12-06-2008 04:27 PM
Asian Wishlist: "The Killer", "Hard Boiled", and "Battle Royale"	Wish Lists	baconcow	2	10-28-2008 06:37 AM
UK gets "Kill Bill" 1&2, "Pulp Fiction", "Beowulf", "Jesse James", and more in March?	Blu-ray Movies - North America	JBlacklow	21	12-07-2007 11:05 AM
Sony´s "PS3" is pwning "Xbox 360" & "Wii" in Germany!	PS3	Blu-Style	19	11-27-2007 04:04 AM

06-14-2007, 02:29 PM	#2
HDJK Blu-ray Guru Member since:Oct 2006 Location:Switzerland Trading Score:2	Thanks for the Info! (Even though I'll keep mine for collecting purposes... )

06-14-2007, 02:30 PM	#3
bykes Active Member Member since:Feb 2007	Awsome , thanks!

06-14-2007, 02:33 PM	#4
Josh Super Moderator Top contributor Member since:Sep 2006 Home Theater Gallery:50 4K collection:37 Blu-ray collection:407 Digital collection:1 Blu-ray reviews: 15 Trading Score:34	I just called. "We don't know of any exchange program for The Fifth Element Blu-ray."

06-14-2007, 02:40 PM	#5
Chris Beveridge Moderator Member since:Sep 2006 Location:Hudson, MA Blu-ray reviews:3	Glad to see this happening. Being the collector that I am however, I'll be keeping mine. The new version will be purchased though as my wife and I just adore this movie and will want to see it look even slicker.

06-14-2007, 02:41 PM	#6
TauRus Active Member Member since:Dec 2006 Location:Chicago NW burbs	Like Paidgeek said, this might take a little time to trickle down to all support associates.

06-14-2007, 02:43 PM	#8
necrio Junior Member Member since:Apr 2007	is that the same contact info for European customers aswell?

06-14-2007, 02:53 PM	#9
u_nick Blu-ray Samurai Member since:Jan 2007 Location:CT, US Trading Score:27	Great news, thanks for this paidgeek. I just sent in my email. We'll see if that works better than the phone number.

06-14-2007, 03:36 PM	#11
theknub Blu-ray Guru Member since:May 2006	im not as "hardcore" of a collector as the rest of you. so i'll be doing the exchange. thanks paidgeek.

06-14-2007, 03:59 PM	#13
Josh Super Moderator Top contributor Member since:Sep 2006 Home Theater Gallery:50 4K collection:37 Blu-ray collection:407 Digital collection:1 Blu-ray reviews: 15 Trading Score:34	Ok. I just called and what they are doing is taking down your name, address, and phone number and they will be getting in contact with you regarding the exchange closer to the release date. So I suggest anyone sending in their info via email do the same.

06-14-2007, 06:58 PM	#15
dobyblue Super Moderator Top contributor Member since:Jul 2006 Location:Ontario, Canada Home Theater Gallery:71 4K collection:55 Blu-ray collection:655 Blu-ray reviews: 15	Now who was smart and picked up T5E for $14.95 durin gthat 50% off sale on Amazon?

06-14-2007, 07:03 PM	#16
TauRus Active Member Member since:Dec 2006 Location:Chicago NW burbs	I sent an email too. Will let you know guys what response if any I get back from them.

06-14-2007, 07:30 PM	#18
Josh Super Moderator Top contributor Member since:Sep 2006 Home Theater Gallery:50 4K collection:37 Blu-ray collection:407 Digital collection:1 Blu-ray reviews: 15 Trading Score:34	Paidgeek, We appreciate all you have done for the Blu-ray community. Your presistance to keep us informed and your determination to fight for us makes your assistance a crucial part of the Blu-ray community. Thank you.

Best Blu-ray Movie Deals