Getting banned from Best Buy?

[Megalith]

I'm aware that some people have gotten banned from Best Buy for making too many returns. Does anyone have any information on what exactly triggers it? Like, how many returns would you have to make within a certain period for it to happen?

I have quite a few Blu-ray titles that I am interested in returning but am afraid of this happening.

[r_webb18]

Hmm I don't have any info but don't blu-rays need to be new to return them? Did you buy online or something and they came damaged?

[Megalith]

The titles I'll be returning are still sealed. Some of them I just don't want, while others have damaged packaging.

Problem is that returns or exchanges of any kind seem to count against you at BB.

[Evil]

Originally Posted by hariseldon

Possibly, but I suspect you'd have to return an awful lot of (unopened) movies (or a high % of what you buy) to get flagged.

Buying a TV every month or so to "Try It Out" is going to get you flagged fairly quickly unless you are a very high $$$ customer.

The system isn't keeping track of everything you buy. How could it? It's keeping track of everything you return by tying your returns to your driver's license. That's why they scan your driver's license when you do a return - to tie returns from different transactions back to a single person.

[Artie]

Originally Posted by Evil

The system isn't keeping track of everything you buy. How could it? It's keeping track of everything you return by tying your returns to your driver's license. That's why they scan your driver's license when you do a return - to tie returns from different transactions back to a single person.

I use to work there and I can 100% assure you they know every purchase you make.

[Evil]

Originally Posted by Artie

I use to work there and I can 100% assure you they know every purchase you make.

What about the movies that I bought last week with cash and haven't added to my RZ account yet?

[cmay91472]

I was banned last January after returning three Samsung TVs that all had dead pixels and/or vertical banding on arrival. I had not returned anything since that January until last month when I returned an unopened bluray I had ordered from Best Buy.com. I was immediately banned for another 90 days despite purchasing over 30 blurays and about $200 additional small electronics since the first band.

Ban is more of a deterrent. Doesn't mean you can't return anything. Manager told me if I had to return anything, either have a family member or friend with you and they swipe their license. If I was by myself, he said he will overide it manually.

[obssessive]

Originally Posted by cmay91472

I was banned last January after returning three Samsung TVs that all had dead pixels and/or vertical banding on arrival. I had not returned anything since that January until last month when I returned an unopened bluray I had ordered from Best Buy.com. I was immediately banned for another 90 days despite purchasing over 30 blurays and about $200 additional small electronics since the first band.

Ban is more of a deterrent. Doesn't mean you can't return anything. Manager told me if I had to return anything, either have a family member or friend with you and they swipe their license. If I was by myself, he said he will overide it manually.

^^^Damn, that's bad luck there

[Megalith]

Originally Posted by hariseldon

The returns are monitored and by everything I know it's a combination of purchases, price, and whether things are returned New or Used. Returning high value things used earns a lot more demerits than returning things that can essentially be placed back on the shelf.

Hmm, that makes sense. I did return a PlayStation Vita a week ago but guess I can afford to return a couple of low-priced BDs.

[bhampton]

Unopened blus shouldn't be a problem of any kind.

I personally can't imagine returning something like the vita unless it was defective.

[Artie]

That's the only exception if you pay with cash and do not use a reward zone card. But the first time you make a return exchange your In the system

[Clark Kent]

If it's any consolation, Best Buy likely won't be in business in another three years. I think they will move out of consumer electronics and focus almost exclusively on cell phones.

[Infernal King]

Originally Posted by Clark Kent

If it's any consolation, Best Buy likely won't be in business in another three years. I think they will move out of consumer electronics and focus almost exclusively on cell phones.

Isn't that what you said three years ago?