About Last Night DVD code redeems HDX

[jgagzy]

Just bought a DVD code of About Last Night from FuzzyFella and redeemed it through Sony's UV site and it showed up as HDX. Wondering if anyone else is having the same experience.

[jgiovanni]

Originally Posted by jgagzy

Just bought a DVD code of About Last Night from FuzzyFella and redeemed it through Sony's UV site and it showed up as HDX. Wondering if anyone else is having the same experience.

Redeemed this morning via VUDU and it was HDX in fact.

[JRBTempe]

Hot diggity dog, you're right! Just grabbed a DVD code from the same seller and indeed, it's HDX on VUDU (redeemed via Sony). Thanks for the tip!

[jgiovanni]

Funny thing is that earlier in the day the BR codes were redeeming as sd.

[Britnasty]

My DVD codes of Pompeii, Monuments Men and About Last Night all gave me HDX via the Sony site last night!

[BluTracer]

For me

About Last Night DVD via Sony = HD
Pompeii DVD via Sony = SD

[larrs]

Originally Posted by BluTracer

For me

About Last Night DVD via Sony = HD
Pompeii DVD via Sony = SD

Same here.

[hellmutt]

My 'about last night' from blu redeemed in SD

[robdua]

This is why I always redeem movies from their respective Studio sites. I was going to redeem ABOUT LAST NIGHT from Sony. They have the thing that when you type in the code, it shows you the Definition type at the top of the page before you continue redeeming it. Catching that it said SD, I called their incredibly friendly and accomodating customer service and had them redeem it for me. After a few minutes the guy redeemed it for me in HD. Give CS a call and I am sure they will fix it for you. The most they ask of you is to read to them the barcode on the back of the blu-ray case. Seriously, that's it. Hope this helps.

Originally Posted by hellmutt

My 'about last night' from blu redeemed in SD

[JRBTempe]

Originally Posted by robdua

I called their incredibly friendly and accomodating customer service and had them redeem it for me.

I've only dealt with Sony customer service twice via email, but agree they are top-notch. In both cases, codes that erroneously redeemed in SD were fixed within minutes. Wish every company tied to UV was so efficient!