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Go Back   Blu-ray Forum > Movies > Digital Movies > UltraViolet (Discontinued)
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Old 09-14-2016, 09:48 PM   #1
randian randian is offline
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Default Is Vudu customer service usually this difficult?
I had a UV HD code redeem in SD (Terminator 2). I've read here that many others have seen this problem too, so I sent them pics of the code sheet and BD case. The CSR responds with "Instawatch redeems in SD" and "I see nothing to indicate it redeems in HDX. Use D2D if you want HDX". Argh!

Apparently the big bold letters on the code sheet saying "Ultraviolet HD" really mean something else.
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