Paramount / Marvel Movies

[cmleblanc]

I am having an issue that neither DMA or Itunes can resolve. I redeemed codes for 4 of the Marvel movies from Paramount releases. They are in my Itunes account showing Paramount as the studio. And they are also in my DMA account. But Itunes thinks I don't own them since when I search on them it prompts me to buy them. And even DMA sent me an email about the Marvel sale and didn't think I owned them. So they are in a strange status of being in my account but as an old unsupported version. I would like to get this fixed since the old versions don't have the Bonus features in Itunes extras.

Has anyond found a solution for this? It seems like when DMA acquired the rights to the movies, the transition was not done well for existing customers who owned the original Paramount versions. Is there a way of 'upgrading' to the Marvel version?

Thanks!

[Greyman]

Originally Posted by cmleblanc

I am having an issue that neither DMA or Itunes can resolve. I redeemed codes for 4 of the Marvel movies from Paramount releases. They are in my Itunes account showing Paramount as the studio. And they are also in my DMA account. But Itunes thinks I don't own them since when I search on them it prompts me to buy them. And even DMA sent me an email about the Marvel sale and didn't think I owned them. So they are in a strange status of being in my account but as an old unsupported version. I would like to get this fixed since the old versions don't have the Bonus features in Itunes extras.

Has anyond found a solution for this? It seems like when DMA acquired the rights to the movies, the transition was not done well for existing customers who owned the original Paramount versions. Is there a way of 'upgrading' to the Marvel version?

Thanks!

Currently, the only potential solution seems to be to buy them again in iTunes or on another provider that you have not previously linked to DMA.

Disney acquired the rights from Paramount before they opened DMA. They do port into DMA and out to the other providers, so that part was done right.
It must not have been part of the deal with Paramount to take over the digital copy.

The work around is to watch the extras through DMA.

Originally Posted by Kendro

I just sent an email to DMA hoping they can "fix" my account with Iron Man 2, Thor 1, and Captain America 1. I redeemed these via XML through the old Paramount releases and I want them to be the updated versions in the iTunes Store.

Originally Posted by Kendro

Had a very painful conversation where I had to play dumb and unlink and relink my DMA account with iTunes (even though we all know the real problem is with the Paramount release).

Then I got excited when he said as a one time courtesy he'll generate new codes but I'll be faced with "duplicate movies". I told him that isn't a problem since I can hide the old dupes through iTunes.

Got even more excited when I checked my DMA account and it showed the movies as recently purchased. But then I checked iTunes and they still reflect the older versions and gives me a price instead of a download icon when I searched the store.

I guess the only way to truly get iTunes to recognize the non-Paramount issued releases is to buy them directly from iTunes.

[Jumpman]

Originally Posted by cmleblanc

I am having an issue that neither DMA or Itunes can resolve. I redeemed codes for 4 of the Marvel movies from Paramount releases. They are in my Itunes account showing Paramount as the studio. And they are also in my DMA account. But Itunes thinks I don't own them since when I search on them it prompts me to buy them. And even DMA sent me an email about the Marvel sale and didn't think I owned them. So they are in a strange status of being in my account but as an old unsupported version. I would like to get this fixed since the old versions don't have the Bonus features in Itunes extras.

Has anyond found a solution for this? It seems like when DMA acquired the rights to the movies, the transition was not done well for existing customers who owned the original Paramount versions. Is there a way of 'upgrading' to the Marvel version?

Thanks!

The only solution is to rebuy the Marvel version of the films on iTunes.