Disney+ Killed My Oled?

[JustThatPenguin]

We were watching Disney+, Moana in 4k Dolby Vision. I had to be about 15min in before I fell asleep. She didnt meet the Rock yet. When I woke up 3 hours later, the TV was in the who's watching screen displaying both our accounts. My disney+ directly from LG apps, tends to crash about once every 10 times and kick us out to the account selection screen randomly.

I selected my account, pressed back till it said exit. As I switched to Youtube, I noticed the mickey mouse logo burnt in. But upon selecting a youtube video the mickey mouse was less burnt in. I gave the video 5 seconds to play, only audio was playing and it was a black screen. I closed the app out. Tried again. This time no mickey mouse burn in. But the video would play a blurry or half frame of a still image every 10 seconds. Audio is normal. I turned off my TV. Turned it back on and the screen is green. Almost in sections of green and black. I tried youtube, netflix and hulu. Browsing the selections the screen is normal but upon playing any content all I get is a different broken still image every 5 to 10 seconds. Any clues to what is happening to my TV?

[R3P0]

Originally Posted by JustThatPenguin

We were watching Disney+, Moana in 4k Dolby Vision. I had to be about 15min in before I fell asleep. She didnt meet the Rock yet. When I woke up 3 hours later, the TV was in the who's watching screen displaying both our accounts. My disney+ directly from LG apps, tends to crash about once every 10 times and kick us out to the account selection screen randomly.

I selected my account, pressed back till it said exit. As I switched to Youtube, I noticed the mickey mouse logo burnt in. But upon selecting a youtube video the mickey mouse was less burnt in. I gave the video 5 seconds to play, only audio was playing and it was a black screen. I closed the app out. Tried again. This time no mickey mouse burn in. But the video would play a blurry or half frame of a still image every 10 seconds. Audio is normal. I turned off my TV. Turned it back on and the screen is green. Almost in sections of green and black. I tried youtube, netflix and hulu. Browsing the selections the screen is normal but upon playing any content all I get is a different broken still image every 5 to 10 seconds. Any clues to what is happening to my TV?

Try resetting it

[youngsyp]

Originally Posted by R3P0

Try resetting it

Agreed. This is always worth trying.

Paul