Troubleshooting LG UBK90 not working with Paramount titles - Blu-ray Forum

tqmilymi · 03-07-2021, 03:36 AM

Hi all. I'm relatively new to the 4K format, but not new to our forum or A/V.

Problem: I recently purchased the 4K copy of Coming to America and found my system wouldn't play it. I pop in the disc and get this message against a blue screen: "This ultra HD blu-ray was created specifically for 4k ultra HD displays that support high dynamic range. Appropriate equipment and connections are required for an optimal viewing experience." This text then repeats in numerous languages for about 90 seconds. Then the disc reboots the same message and blue screen.

I asked about this elsewhere on the form and was asked if I have the appropriate equipment. I would say yes.

What I did to double check: I had Amazon send me a replacement disc. I found the same issue happened again.

What I did to triple check: I checked about a dozen of my 4K discs and all of my Paramount ones. I found all of my Paramount ones generally have the same issue; none of the others do. Examples of titles where I see this are Coming to America, Gladiator, Braveheart, Saving Private Ryan, and War of the Worlds. In the case of War of the Worlds, that's a 3/6/21 purchase.

Is this likely just an issue with my player not working well with Paramount discs? I'm trying to figure out what I need to return to Amazon or replace.

Below is what I have. I have not had any issues, repeat no issues, with anything other than Paramount 4K discs.

4K TV: LG OLED65CXPUA
4K Player: LG UBK90
Cables: HDMI Cable 4K 10FT-2PACK, Highwings 18Gbps High Speed HDMI 2.0 Cable Braided HDMI Cord- 4K HDR Video 4K@60Hz 2160p 1080p HDCP 2.2 3D ARC Ethernet- Compatible with UHD TV, Blu-ray, Monitor-Red

03-07-2021, 03:36 AM	#1
tqmilymi Special Member Top contributor Member since:Dec 2007 Location:Maryland Home Theater Gallery:7 4K collection:509 Blu-ray collection:1558 DVD collection:212 Digital collection:1864 iTunes collection:57 Prime collection:31 Trading Score:140	Troubleshooting LG UBK90 not working with Paramount titles Hi all. I'm relatively new to the 4K format, but not new to our forum or A/V. Problem: I recently purchased the 4K copy of Coming to America and found my system wouldn't play it. I pop in the disc and get this message against a blue screen: "This ultra HD blu-ray was created specifically for 4k ultra HD displays that support high dynamic range. Appropriate equipment and connections are required for an optimal viewing experience." This text then repeats in numerous languages for about 90 seconds. Then the disc reboots the same message and blue screen. I asked about this elsewhere on the form and was asked if I have the appropriate equipment. I would say yes. What I did to double check: I had Amazon send me a replacement disc. I found the same issue happened again. What I did to triple check: I checked about a dozen of my 4K discs and all of my Paramount ones. I found all of my Paramount ones generally have the same issue; none of the others do. Examples of titles where I see this are Coming to America, Gladiator, Braveheart, Saving Private Ryan, and War of the Worlds. In the case of War of the Worlds, that's a 3/6/21 purchase. Is this likely just an issue with my player not working well with Paramount discs? I'm trying to figure out what I need to return to Amazon or replace. Below is what I have. I have not had any issues, repeat no issues, with anything other than Paramount 4K discs. 4K TV: LG OLED65CXPUA 4K Player: LG UBK90 Cables: HDMI Cable 4K 10FT-2PACK, Highwings 18Gbps High Speed HDMI 2.0 Cable Braided HDMI Cord- 4K HDR Video 4K@60Hz 2160p 1080p HDCP 2.2 3D ARC Ethernet- Compatible with UHD TV, Blu-ray, Monitor-Red

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