Got an expired code with Spy Game...

[TAC]

Any way to get a new code? Bought Spy Game on Amazon a week or 2 ago and went to sell the code but it was expired. I actually tried it and it did not work. I tried to email Universal with no luck. Any other tips/ideas? Thanks

EDIT: When I tried it...it actually did go through. I found out later when I was just checking a code or 2 on MA. I see Spy Game at the front of my list. Confused at first. Then i remembered.

[Undeadcow]

Since this is a MA title be sure to try redeeming it into Vudu, MA, and iTunes - there's an off chance not all portions of the code are expired (may still be live on iTunes but not Vudu, for example). Otherwise your best chance is contacting Universal directly with proof of purchase to see if they will give you a replacement code. It's likely you are out of luck.

[erlinmeyer]

That code expired over 4 years ago. Easiest thing to do is converting Mobile 2 Digital through Vudu. It's only $2.

Spy Game
US Redeem By Date:
UPC: Not Available
Digital Copy: 12/31/2016
CANADA Redeem By Date:
UPC: Not Available
Digital Copy: 12/31/2016
http://www.nbcucodes.com/

[vwnut13]

Does anyone have a direct email to Universal?

Whenever I use their form it just sends my information directly back to me.

[erlinmeyer]

Originally Posted by vwnut13

Does anyone have a direct email to Universal?

Whenever I use their form it just sends my information directly back to me.

What I have is ==> https://www.uphe.com/en/contact-support

[donutbat]

Originally Posted by vwnut13

Does anyone have a direct email to Universal?

Whenever I use their form it just sends my information directly back to me.

The message you get is like a confirmation of what you sent. They'll reply within a week. However, with expired codes, they don't give you a new one, instead they'll let you chose another title from a list. Not great, but you do get a "free" movie.

[crackedknee]

Originally Posted by erlinmeyer

That code expired over 4 years ago. Easiest thing to do is converting Mobile 2 Digital through Vudu. It's only $2.

Spy Game
US Redeem By Date:
UPC: Not Available
Digital Copy: 12/31/2016
CANADA Redeem By Date:
UPC: Not Available
Digital Copy: 12/31/2016
http://www.nbcucodes.com/

The vast majority of codes don't expire, and you can't go by that site (NBCUcodes), it does not reflect whether a Universal code is actually valid or not.

Okay, yes it's a bit complicated, because the EXCEPTION to the codes do not expire thing: yes, some older Universal codes were allowed to expire (rather, they were not renewed like they used to be; most that were actually allowed to expire were the ones marked as having UV, but others were not expired and work in MA).

HOWEVER:

Originally Posted by Undeadcow

Since this is a MA title be sure to try redeeming it into Vudu, MA, and iTunes - there's an off chance not all portions of the code are expired (may still be live on iTunes but not Vudu, for example). Otherwise your best chance is contacting Universal directly with proof of purchase to see if they will give you a replacement code. It's likely you are out of luck.

As noted in this post, try Vudu and/or iTunes. If the older (Universal) code does not work in MA, it does often still work directly in Vudu and/or iTunes.

[erlinmeyer]

I usually try what is on the sheet first, then MA, then iTunes with the code, and then Vudu. Not wanting to spend much more time, the $2 through M2D spent last month, to convert Spy Game was worth it.

[slaizer2000]

Assume you have tried the universal website. As other have said I try several different systems. I've also sometimes had luck using or omitting the hyphens in the codes.
https://www.universalredeem.com/

I had several codes that didn't work long ago as they had expired. I've recently have tried 2 of them and gotten them to work even though they expired.

I am legend from 2008 and code expired in 2009. Recently was able to get MA to take the code and WB redeem website also recognized it. WB saw it with and without the hyphens. MA only recognized it if I omitted the hyphens. What's odd with this title is the code was for the disc digital copy from years ago. Where you put your digital disc in the activate it, enter the code and download the movie to your PC as a standalone movie. So I was very surprised I got this to work 11 years after it expired (per note on the code sheet).

I'm now going to have to go back and find all the expired codes that didn't work and try them again. What sucks is I had a sheet with probably 30-40 movies where codes had expired and didn't work. I eventually threw it out. Wishing now I had kept it.

[slimdude]

Originally Posted by TAC

Any way to get a new code? Bought Spy Game on Amazon a week or 2 ago and went to sell the code but it was expired. I actually tried it and it did not work. I tried to email Universal with no luck. Any other tips/ideas? Thanks

Spy Game is too old of a blu-ray release for the digital code to be valid. The blu-ray (including the digital) was originally released 10 years ago, and there's no possible way that code could still be valid. If you contact Universal, all of their codes may be invalid as well due to the age of the release. Whomever you've sold the code to, you just may want to refund their money and forget about it because, it wouldn't be worth your time and effort and going through all the rigmarole trying to validate a 10 year old digital code.

[TAC]

Originally Posted by slimdude

Spy Game is too old of a blu-ray release for the digital code to be valid. The blu-ray (including the digital) was originally released 10 years ago, and there's no possible way that code could still be valid. If you contact Universal, all of their codes may be invalid as well due to the age of the release. Whomever you've sold the code to, you just may want to refund their money and forget about it because, it wouldn't be worth your time and effort and going through all the rigmarole trying to validate a 10 year old digital code.

I agree with you about everything you said. However, I redeemed the code (on accident) via itunes. I was just trying to see if the code was still valid or not and it redeemed. I was trying to sell the code. I ended up with it in my library. Oh well better than nothing I guess.






Not the best proof in the world but I no longer do digital unless its the only option. So, Im not looking to redeem but this one still worked.