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Go Back   Blu-ray Forum > 4K Ultra HD > 4K Ultra HD Players, Hardware and News
Reload this Page Blank Screen Issue: Sony UBP-X800M2 / Benq HT3550
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Old 12-31-2023, 11:22 PM   #1
Mao Mao is offline
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Default Blank Screen Issue: Sony UBP-X800M2 / Benq HT3550
Just recently upgraded the home theater to 4K:

Sony UBP-X800M2 and Benq HT3550

I'm running 35 ft of 8K HDMI Fiber Optic Cable 35ft, 4K120 8K@60Hz HDMI 2.1 Cable, ARISEN 48Gbps Ultra High Speed Slim HDMI Optical Audio Cable HDMI Cord, eARC HDR10 HDCP 2.2 Compatible with PS5 Xbox TV Projector I got from Amazon.

My only issue is that there is a serious lag between when I start a disc (or sometime just press play) and getting an image on screen. The sound is fine, but the screen is black for about 8-10 seconds.

Cable issue? Setting issue?

Any help from this fine community would be awseome!
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