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#1 |
Senior Member
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Hey all. I was looking for some opinions on my OLED. It's a 2023 C2 and I am noticing banding across the screen. It is most obvious in darker scenes, grey screens like menu screens, etc. It is more difficult to see in bright scenes or scenes with a lot going on.
I contacted LG support and after some ridiculously stupid troubleshooting they authorized a local technician (LG certified or whatever) to come out and check it out. That was in and of itself ridiculous. The technician was completely flippant about my issue, telling me that using Youtube video test screens isn't valid, etc. He even told me that if it's only obvious in grey screens and stuff what's the big deal, since how often are you watching just grey screens. I was pretty annoyed. THey tried to do the live video conference with LG from my house but they couldn't get it working. So he told me to send him the photos i took of the issues annotated with what source they came from, andthey would send those to LG. So I did that. But I went ne step further. Since I was told youtube test screens and streaming in general wasn't valid, I only took photos of apps or images NATIVE to the TV. So anything you see is generated by the TV itself. Well unsurprisingly, they sent my images and annotations and LG denied anything is wrong with my tv. Here are the images. Am I crazy? Making more of this than it is? or should I be expecting something to be done about this. In most of the images you can see obvious banding. In the image with the white background and the grey mushrooms you can see how the left side is giving off a pinkish hue when it should be white. Let me know your thoughts and if you all agree something IS wrong, does anyone have any advice on how to escalate this issue to a more likely scenario of getting it taken care of? ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]() |
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