Need Help!!! - Blu-ray Forum

Mainiac · 05-24-2008, 11:54 PM

Hello i have purchased a Sony BDP-S300 Blu-ray Player and we had geek squad hook it up to our system.We deiced to give it a run we noticed something odd. I would sometimes flash a green screen while watching the movie. It is almost like the Blu-ray player is trying to refresh itself. Is this a setting we could change or do we have some cables wired wrong?

crackinhedz · 05-25-2008, 12:13 AM

sounds like it could be the HDCP handshake.

perhaps try another HDMI cable or make sure the one you are using is connected firmly?

Mainiac · 05-25-2008, 12:16 AM

Thats what the people at best buy told us but they seemed unsure of it. Does this usually happen with the Blu-ray players?

crackinhedz · 05-25-2008, 12:18 AM

no, but it does happen.

id try another cable first, if that doesnt solve the problem maybe the BD players HDMI connection is faulty? ...try a different cable first.

also, are you connected directly to the TV or through a Receiver?

crackinhedz · 05-25-2008, 12:19 AM

did you update the players firmware?

Mainiac · 05-25-2008, 12:28 AM

no, i have not. how do i do this?

crackinhedz · 05-25-2008, 12:31 AM

CHECK HERE.

...going out for a minute, if you still have questions will be back.

Mainiac · 05-25-2008, 12:31 AM

Would it help if I unplugged it and plugged it back in?

crackinhedz · 05-25-2008, 12:53 AM

do not unplug the HDMI cable while the player is on.

Mainiac · 05-25-2008, 12:57 AM

ok, what other steps can you provide me that may solve the problem?

crackinhedz · 05-25-2008, 12:57 AM

Quote:

Originally Posted by Mainiac

ok, what other steps can you provide me that may solve the problem?

did you update the firmware?

(do you know how and have capability to burn a CD?)

Mainiac · 05-25-2008, 01:00 AM

i am downloading it right now. It might take a while because we are having internet problems.(yes i do know how to burn it to a CD)

crackinhedz · 05-25-2008, 01:07 AM

Quote:

Originally Posted by Mainiac

(yes i do know how to burn it to a CD)

it will be an .iso image file, so its not quite the same as burning an audio or data cd...your burning software may have this capability, if not try one of these...

How to successfully burn or write an ISO-image to CD

Mainiac · 05-25-2008, 01:17 AM

i have Roxio Creator Basic v9 and the website has "Version 6.x/7.x " i cant seem to find the right option to burn the disk to an ISO image.

crackinhedz · 05-25-2008, 01:27 AM

this is one I use, pretty easy.

1. Start Program
2. Choose Mode / ISO / Write
3. Select the ISO file you want to burn
4. Choose File/Write to burn the image to CD/DVD (or click on the HD=>CD / DVD image)

Mainiac · 05-25-2008, 01:35 AM

ok thank you for the help

05-24-2008, 11:54 PM	#1
Mainiac Junior Member Member since:May 2008	Need Help!!! Hello i have purchased a Sony BDP-S300 Blu-ray Player and we had geek squad hook it up to our system.We deiced to give it a run we noticed something odd. I would sometimes flash a green screen while watching the movie. It is almost like the Blu-ray player is trying to refresh itself. Is this a setting we could change or do we have some cables wired wrong? Last edited by Mainiac; 05-25-2008 at 12:10 AM.

05-25-2008, 12:31 AM	#8
Mainiac Junior Member Member since:May 2008	Would it help if I unplugged it and plugged it back in? Last edited by Mainiac; 05-25-2008 at 12:36 AM.

05-25-2008, 01:00 AM	#12
Mainiac Junior Member Member since:May 2008	i am downloading it right now. It might take a while because we are having internet problems.(yes i do know how to burn it to a CD) Last edited by Mainiac; 05-25-2008 at 01:05 AM.

05-25-2008, 01:27 AM	#15
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	this is one I use, pretty easy. 1. Start Program 2. Choose Mode / ISO / Write 3. Select the ISO file you want to burn 4. Choose File/Write to burn the image to CD/DVD (or click on the HD=>CD / DVD image) Last edited by crackinhedz; 05-25-2008 at 01:37 AM.

05-25-2008, 12:13 AM	#2
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	sounds like it could be the HDCP handshake. perhaps try another HDMI cable or make sure the one you are using is connected firmly?

05-25-2008, 12:16 AM	#3
Mainiac Junior Member Member since:May 2008	Thats what the people at best buy told us but they seemed unsure of it. Does this usually happen with the Blu-ray players?

05-25-2008, 12:18 AM	#4
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	no, but it does happen. id try another cable first, if that doesnt solve the problem maybe the BD players HDMI connection is faulty? ...try a different cable first. also, are you connected directly to the TV or through a Receiver?

05-25-2008, 12:19 AM	#5
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	did you update the players firmware?

05-25-2008, 12:28 AM	#6
Mainiac Junior Member Member since:May 2008	no, i have not. how do i do this?

05-25-2008, 12:53 AM	#9
crackinhedz Super Moderator Member since:Feb 2007 Home Theater Gallery:10 Blu-ray reviews:8 Trading Score:19	do not unplug the HDMI cable while the player is on.

05-25-2008, 12:57 AM	#10
Mainiac Junior Member Member since:May 2008	ok, what other steps can you provide me that may solve the problem?

05-25-2008, 01:17 AM	#14
Mainiac Junior Member Member since:May 2008	i have Roxio Creator Basic v9 and the website has "Version 6.x/7.x " i cant seem to find the right option to burn the disk to an ISO image.

05-25-2008, 01:35 AM	#16
Mainiac Junior Member Member since:May 2008	ok thank you for the help

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