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First off I feel it is one of the best things about the internet to find important information to help me make critical decisions. I own a PS3 but wanted a dedicated Blu Ray Player. I decided on the Samsung BD P1500. I read about the issues with the 1400 and thought I was making the right decision and quality.
WRONG COMPLETELY. First at the place of purchase I was told I was getting 1 year manufacturers warrenty like usual you know so I went ahead and paid $400 plus $50 for an HDMI cable. Samsung Only gives you 3 months Labor warranty. That is insane. They are pushing out new firmware revisions constantly patching it so Universal Blu Rays work right and other things I presume. Among the probably 10 firmware updates 2 were bad inferior files. The first one left my 1500 in a state where it wouldnt play some of my DVDs that were working so I was able to revert back by using a USB thumb drive. But a day ago a new revision came out and I was notified. The program worked correctly and shut the unit down as it is supposed to. Then it powered up and was dead. I called Samsung support in every conceivable manner and was on the phone for 5 hrs. After I was told by one guy that I should not send it back for repair back in its original box and send it in most likely bubble rap and popcorn I new this was just such a rip off. My unit was 6 months old and I new that my only hope was if through retail I could get an exchange. Fortunately for me I was able to and I got the new Sony BDP S550 Boy did I not no what I was missing. The Picture quality is very much noticeably improved. So conclusion if you can dont buy Samsung. You will ultimately regret it like me. One of those firmware updates will fail and you will be screwed. Good Luck |
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