Walmart In Store D2D Service - my account under review

[menace519]

So I tried to use 4 $2 coupons for 4 D2D conversions today at a WM. The associate said I could only use 1 per transaction so I said forget about it and to cancel the order. before I left the store, I realized I left my vudu print out with the clerk. I went back to get my slip and she informed me that VUDU was reviewing my account for coupon fraud. WTF??!?

has anyone run into a similar issue? I tried to get this cleared up from VUDU support. At first the CSR was laughing because she had never heard of "coupon fraud" and but then she said to call back later as they're still reviewing my account.

[alexy25]

Originally Posted by menace519

So I tried to use 4 $2 coupons for 4 D2D conversions today at a WM. The associate said I could only use 1 per transaction so I said forget about it and to cancel the order. before I left the store, I realized I left my vudu print out with the clerk. I went back to get my slip and she informed me that VUDU was reviewing my account for coupon fraud. WTF??!?

has anyone run into a similar issue? I tried to get this cleared up from VUDU support. At first the CSR was laughing because she had never heard of "coupon fraud" and but then she said to call back later as they're still reviewing my account.

I think your fine as who is to say u didn't buy titles with the coupons I mean they are on a lot of product. The coupon as I have used them in the past do not ring through the register they need manager approval - its says per item in a transaction limit 1 so in term to use 4 coupons you need to 5 titles. The manager must of went out of his/her way to try and get you in trouble after all is said and done I would go back and to talk to them and bring them around to the million titles that have this coupon attached

[alexy25]

how does one commit coupon fraud when they are buying the product directly and not returning for a profit - and using the coupon in the manner it was directed? Plus, they give you 2 coupons a shot. Even if you used say 100 coupons that means you bought 50 items with the coupon on it. Heck, I buy sometimes for that purpose incentive

[menace519]

this particular store has always given trouble for using those coupons. This time they went too far. The clerk also made it seem like a crime to have multiple vudu accounts attached a UV locker. I wonder if these people know the technology on which their service operates. Probably not.

I still have access to my VUDU accounts and still haven't gotten any official communication from VUDU regarding this "investigation."

[Evil]

Yikes, not a good day for the in-store D2D.

[seregloth]

All of the d2d $2 coupons I've seen expired last... March?
Can you check yours? Depending on where they were sourced (eBay, etc) might they, in fact, be fraudulent?