Ordering From FNAC - Blu-ray Forum

RDA · 03-19-2012, 08:05 PM

I'm thinking about ordering some more French releases soon and was checking out FNAC as I may pay by PayPal rather than a credit card. I looked for a dedicated thread on FNAC, but couldn't find one...

Has anyone here ordered from FNAC? If so, please let me know your thoughts on their service: delivery, packaging, etc.

sbeck201 · 03-19-2012, 09:03 PM

Used FNAC a lot although I tend to use Amazon.fr more often lately, but if the price is cheaper, I'll use them. Never had any problems and usually quite quick (if in stock); I've bought CDs, Blu-rays, books and concert tickets.

pro-bassoonist · 03-19-2012, 09:17 PM

I've used FNAC a number of times in the past. They are/were a lot faster than Amazon.fr, but for me they were also substantially more expensive.

Interestingly enough, I used to be able to pick up many older DVD releases that were in stock at Fnac but not available at Amazon.fr.

Pro-B

filmmusic · 11-04-2012, 04:30 PM

I want to use too FNAC for some BLurays.
But i can't seem to find my way through. No ENglish οption??

From the 2 blurays i want to buy, one is the same price as amazon.fr, and the other is 1 euro less!!
Although i don't know what is the shipping cost.

By the way i found somewhere this, and i was alarmed a bit:

Hi folks,
If you've bought a deck from FNAC and used paypal, you may have entered into a merchant agreement with them - and anytime they ask paypal for money from you, paypal will just send it to them.
I inadvertently did just that, and while they haven't emptied my bank account, I found out how to check for the merchant agreement, and how to back out of it on paypal.
Here are the instructions from paypal:
To cancel a Payment Agreement on a merchant-by-merchant basis:
1. Log in to your account at https://www.paypal.com/home.
2. Click "Profile" at the top of the page.
3. Click the "Pay List" link in the Financial Information column.
4. Find the merchant whose agreement you want to cancel.
5. Click on the merchant's name or email address.
6. Click the "Cancel" link.
I just thought that folks might be interested to know this. You might check there anyway, in case you've established any other inadvertent payment agreements...

http://www.tarotforum.net/showthread.php?t=94783

Kaminari · 11-05-2012, 07:25 PM

Always be careful with FNAC marketplace, I've had a few issues with third party sellers and FNAC doesn't provide any support.

rdodolak · 12-16-2012, 03:19 AM

Quote:

Originally Posted by filmmusic

I want to use too FNAC for some BLurays.
But i can't seem to find my way through. No ENglish οption??

From the 2 blurays i want to buy, one is the same price as amazon.fr, and the other is 1 euro less!!
Although i don't know what is the shipping cost.

Last time I checked it was quite expensive. The only option it was giving me, for regular blu-rays, was UPS International Express which started out at ~20-30 Euros!

Krimreaper · 06-06-2019, 02:44 AM

Hello I am trying to buy a Blu-ray from fnac and they don't seem to have an US delivery option from the dropdown menu. Can I still get US delivery?

hariseldon · 06-06-2019, 03:57 AM

Quote:

Originally Posted by Krimreaper

Hello I am trying to buy a Blu-ray from fnac and they don't seem to have an US delivery option from the dropdown menu. Can I still get US delivery?

My address still appears to be accepted. I tried adding a new address and UNITED STATES (Etats-Unis) was on the list -- a couple slots below Spain (Espagne) and Estonia

John_Drake · 06-06-2019, 04:40 AM

I just placed an order last month and there was an option for the US.

Krimreaper · 06-06-2019, 02:33 PM

Thank you I looked at that list a few times and couldn't find it, maybe because I didn't know the French Spelling of it, lol.

Quote:

Originally Posted by hariseldon

My address still appears to be accepted. I tried adding a new address and UNITED STATES (Etats-Unis) was on the list -- a couple slots below Spain (Espagne) and Estonia

hky828 · 07-01-2020, 09:17 PM

How long does it take for PayPal to clear?

aj101097 · 07-02-2020, 04:51 AM

Tried and tried and tried some more to order for shipment to the USA...couldn’t get it to work and finally heard that they don’t do PayPal...tried using a credit card and no problem ordering...not sure if other countries have the same problem.

hky828 · 07-09-2020, 01:24 AM

Quote:

Originally Posted by hky828

How long does it take for PayPal to clear?

My order just shipped! Apparently they do take PayPal. I couldn't find a clear cut answer before...but it worked for me

ptb2010 · 08-08-2020, 06:43 AM

I’m lucky enough to live in France so drop into FNAC whenever in Toulouse. Most Blu Rays are expensive there but I always check out the couple of bins they have for bargains and am often able to pick up the odd title for under €10.

cm93 · 08-10-2020, 10:28 PM

Tempted to try this and use a VPN network to make it a bit easier. Dunno if it will change anything but y'never know.

heavyharmonies · 07-14-2021, 12:50 PM

Caveat emptor for anyone purchasing from the U.S. The FNAC marketplace is quite sketchy, with merchandise frequently not actually available. I ordered 3 4K steelbooks from them. One shipped immediately and the other 2 never shipped and ended up being cancelled... so I wound up paying the full shipping cost for the order for only 1 item, making it one damned expensive steelbook. Chat support was of no help at all.

Stoicdelon · 07-15-2021, 10:42 PM

Since when did FNAC stop using DHL Express for shipping within EU? It's been a while since I ordered too. This was shipped with DPD. Thought "Livraison Express Internationale" still was DHL, same price as well. Oh well, I hope I get it before I go abroad. Some parcels get sent back from the pick-up point within 7 days, some within 14.

Bates_Motel · 07-15-2021, 10:49 PM

Quote:

Originally Posted by Krimreaper

Hello I am trying to buy a Blu-ray from fnac and they don't seem to have an US delivery option from the dropdown menu. Can I still get US delivery?

It's there, but the list isn't in alphabetical order. I thought the same thing until I found "Unites States" buried somewhere in the middle. Just ordered a blu-ray from them and got it 3 days later in Los Angeles.

UnionJackMix · 07-16-2021, 07:31 AM

Quote:

Originally Posted by Stoicdelon

Since when did FNAC stop using DHL Express for shipping within EU? It's been a while since I ordered too. This was shipped with DPD. Thought "Livraison Express Internationale" still was DHL, same price as well. Oh well, I hope I get it before I go abroad. Some parcels get sent back from the pick-up point within 7 days, some within 14.

They ship with some courier to Switzerland too, but as I'm never the one to sign for them I have no idea if it's DPD or DHL who delivers it.
And for the shipping price they charge, it's quite cheap!

romuald121 · 07-18-2021, 11:10 PM

Beware, they don't charge you import fees, so if you buy a pre-order item and get it delivered to you on release day, expect customs to milk you with import fees. I know I paid 24 CAD on a 29.99 euros Star Wars SB.

03-19-2012, 08:05 PM	#1
RDA Expert Member Top contributor Member since:Feb 2011 Location:UK 4K collection:44 Blu-ray collection:116	Ordering From FNAC I'm thinking about ordering some more French releases soon and was checking out FNAC as I may pay by PayPal rather than a credit card. I looked for a dedicated thread on FNAC, but couldn't find one... Has anyone here ordered from FNAC? If so, please let me know your thoughts on their service: delivery, packaging, etc.

11-04-2012, 04:30 PM	#4
filmmusic Banned Top contributor Member since:Sep 2010 Trading Score:5	I want to use too FNAC for some BLurays. But i can't seem to find my way through. No ENglish οption?? From the 2 blurays i want to buy, one is the same price as amazon.fr, and the other is 1 euro less!! Although i don't know what is the shipping cost. By the way i found somewhere this, and i was alarmed a bit: Hi folks, If you've bought a deck from FNAC and used paypal, you may have entered into a merchant agreement with them - and anytime they ask paypal for money from you, paypal will just send it to them. I inadvertently did just that, and while they haven't emptied my bank account, I found out how to check for the merchant agreement, and how to back out of it on paypal. Here are the instructions from paypal: To cancel a Payment Agreement on a merchant-by-merchant basis: 1. Log in to your account at https://www.paypal.com/home. 2. Click "Profile" at the top of the page. 3. Click the "Pay List" link in the Financial Information column. 4. Find the merchant whose agreement you want to cancel. 5. Click on the merchant's name or email address. 6. Click the "Cancel" link. I just thought that folks might be interested to know this. You might check there anyway, in case you've established any other inadvertent payment agreements... http://www.tarotforum.net/showthread.php?t=94783 Last edited by filmmusic; 11-04-2012 at 04:35 PM.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

03-19-2012, 09:03 PM	#2
sbeck201 Member Member since:Apr 2010 Location:Wreay, UK 4K collection:3 Blu-ray collection:373	Used FNAC a lot although I tend to use Amazon.fr more often lately, but if the price is cheaper, I'll use them. Never had any problems and usually quite quick (if in stock); I've bought CDs, Blu-rays, books and concert tickets.

03-19-2012, 09:17 PM	#3
pro-bassoonist Blu-ray reviewer Top contributor Member since:Jul 2007 Location:X Home Theater Gallery:47 4K collection:- Blu-ray collection:- DVD collection:- Blu-ray reviews: 31 Trading Score:23	I've used FNAC a number of times in the past. They are/were a lot faster than Amazon.fr, but for me they were also substantially more expensive. Interestingly enough, I used to be able to pick up many older DVD releases that were in stock at Fnac but not available at Amazon.fr. Pro-B

11-05-2012, 07:25 PM	#5
Kaminari Active Member Top contributor Member since:May 2009 Location:Paris, France Blu-ray reviews: 3	Always be careful with FNAC marketplace, I've had a few issues with third party sellers and FNAC doesn't provide any support.

06-06-2019, 02:44 AM	#7
Krimreaper Senior Member Member since:Sep 2015 Location:Transylvania 6-5000 4K collection:262 Blu-ray collection:735 DVD collection:2 MA collection:240 Digital collection:1191 iTunes collection:1031 Prime collection:554 Trading Score:193	Hello I am trying to buy a Blu-ray from fnac and they don't seem to have an US delivery option from the dropdown menu. Can I still get US delivery?

06-06-2019, 04:40 AM	#9
John_Drake Blu-ray Samurai Top contributor Member since:Jul 2013 4K collection:1 Blu-ray collection:3442 Trading Score:92	I just placed an order last month and there was an option for the US.

07-01-2020, 09:17 PM	#11
hky828 Member Member since:Jun 2019 Location:USA	How long does it take for PayPal to clear?

07-02-2020, 04:51 AM	#12
aj101097 Power Member Member since:Feb 2014 Location:Colorado USA Trading Score:258	Tried and tried and tried some more to order for shipment to the USA...couldn’t get it to work and finally heard that they don’t do PayPal...tried using a credit card and no problem ordering...not sure if other countries have the same problem.

08-08-2020, 06:43 AM	#14
ptb2010 Senior Member Member since:Apr 2010 Location:Aude south of France Blu-ray reviews:4	I’m lucky enough to live in France so drop into FNAC whenever in Toulouse. Most Blu Rays are expensive there but I always check out the couple of bins they have for bargains and am often able to pick up the odd title for under €10.

08-10-2020, 10:28 PM	#15
cm93 Member Member since:Feb 2020	Tempted to try this and use a VPN network to make it a bit easier. Dunno if it will change anything but y'never know.

07-14-2021, 12:50 PM	#16
heavyharmonies Special Member Member since:Sep 2007 Trading Score:121	Caveat emptor for anyone purchasing from the U.S. The FNAC marketplace is quite sketchy, with merchandise frequently not actually available. I ordered 3 4K steelbooks from them. One shipped immediately and the other 2 never shipped and ended up being cancelled... so I wound up paying the full shipping cost for the order for only 1 item, making it one damned expensive steelbook. Chat support was of no help at all.

07-15-2021, 10:42 PM	#17
Stoicdelon Senior Member Top contributor Member since:Mar 2020 Blu-ray collection:1	Since when did FNAC stop using DHL Express for shipping within EU? It's been a while since I ordered too. This was shipped with DPD. Thought "Livraison Express Internationale" still was DHL, same price as well. Oh well, I hope I get it before I go abroad. Some parcels get sent back from the pick-up point within 7 days, some within 14.

07-18-2021, 11:10 PM	#20
romuald121 Special Member Member since:Sep 2012 Trading Score:3	Beware, they don't charge you import fees, so if you buy a pre-order item and get it delivered to you on release day, expect customs to milk you with import fees. I know I paid 24 CAD on a 29.99 euros Star Wars SB.

Best Blu-ray Movie Deals