Amazon & BD Shipping

[_puRe]

So a month or so ago I placed an order for a BD on Amazon. Before I received it the price dropped on it, but it had already shipped, so I placed a new order for it and was going to return one. When they arrived I returned the higher priced one, in a new bubble mailer, just like they ship it.

When I got the refund it was only for 50% of the total. I should have received the total refund, minus $3 for the shipping. I contacted Amazon asking what the deal was. They said they would check on it... they come back saying the item arrived damaged.

I checked the records for your return and see that the return condition of the "Shame (Blu-ray/ DVD + Digital Copy)" when it was received was: Customer Damaged.

In general, we issue a full refund when an item is returned in new condition within 30 days of the day you received it from us. If you return any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error, we'll issue a partial refund up to 50% of item's price.

This information is also outlined in our Help pages here: ...

Fortunately I was able to get the full refund with enough persuasion. But for something like a BD, it would be obvious that UPS caused the damage.

/rant.

But on a similar note I would like to know this... I receive 'damaged' (the slip covers anyway) BD's all the time because they use the worthless bubble mailers. Is it just me or does anyone else have a similar problem?

I exchange a lot of BD's because the slip is damaged. Sorry but if I'm paying around $20 for a Blu I want a slip cover in good condition. Should I feel guilty for exchanging BD's on a consistent basis because the slip is trashed? I do a little, but it's their choice of packaging that's the problem, although I do understand it's for cost purposes and most people couldn't care less about the condition of it. Am I alone here?