Vudu Support

[gpete]

Hello,
So I asked support about some movies that I show as having a UHD purchase but I see HDX when I look at them in my library. I got this back. Is this normal? Seems like a lot of info for them to just correct some issues on there end.

Thank you for contacting Fandango at Home Customer Care.

I will be more than happy to assist you with this situation.

For us to conduct a complete investigation please provide us with the following information to verify and proceed with further assisting you :
1. Your first and last name
2. The last 3 Purchases done on your Fandango at Home account
3. The last 4 digits of the credit card on file.
4. The email address associated with the account
Thank you,
Fandango at Home Customer Service