Stupid Best Buy employees... - Blu-ray Forum

SkullPhyre · 04-23-2008, 12:25 AM

I was at Best Buy last night buying a movie. A guy who I know who works at EBX got in line behind me. I am amazed at the stupidity of stores employees.

EBX guy... Hey how's it going?
Me....... All right movie night for you.
EBX guy.... yeah i am going to load some of these on my psp.
Me..... I need to buy one so I don't have to keep taking my wifes.
B.B. employee..... Taps my Blu movie ya know Blu ray players UPGRADE these dvd's
Me

EBX guy....

Me... Oh yeah my dvd player UPSCALES dvd's
B.B. employee.... no you don't understand. Blu ray players upgrade dvd's (taps my movie again).
EBX guy...

Me....

Me... I have mine set to 480i and my REON chip in my Onkyo upscales them better. They still look like crap though I usually only watch Blu.
B.B. employee.... Well if you have a Blu ray player it UPGRADES these dvd's (taps Blu case again)
Me....

EBX guy...

Me... see ya next week for GTA4
EBX guy.... ya see ya next week
I didn't try to explain again as talking to that dumb girl was

Beating a dead horse... bringing up/asking something that has been discussed a thousand times before

Blu Haze · 04-23-2008, 01:04 AM

Lol im 15 and people say the stupidest shiz to me and i just look at them like um yea ur wrong buddy and walk away.

Nicky-D · 04-23-2008, 01:08 AM

No disrespect to anyone here that works at B.B but I really hate going in there and talking to the stupid employees, ecpessially the cashiers. I avoid conversation at all costs. They are always trying to push other garbage on me (magazines, credit cards, service plans). I would have been so anoyyed in your position Skull!

I was in there 2 weeks ago buying a Blu and the cashier made sure, 2 to 3 times, that I owned a B.D player or, "this won't play on a DVD player".

"Thanks Einstein"

Slackr89 · 04-23-2008, 01:10 AM

i try to avoid bb employees when im there. although my experiences so far from convos ive overheard with bb employees have generally been good. the people that really bug me are the ebgames employees...

Blubaru · 04-23-2008, 01:29 AM

Did you get her number?

DetroitSportsFan · 04-23-2008, 01:30 AM

Quote:

Originally Posted by Nicky-D

I was in there 2 weeks ago buying a Blu and the cashier made sure, 2 to 3 times, that I owned a B.D player or, "this won't play on a DVD player".

To be fair, they probably have their fair share of morons returning BDs because they don't play on DVD players.

Nicky-D · 04-23-2008, 01:39 AM

Quote:

Originally Posted by DetroitSportsFan

To be fair, they probably have their fair share of morons returning BDs because they don't play on DVD players.

Agreed, but asking me 2, 3 times? I told him, "ya I know, ya I know". Just sometimes you get treated like your a complete moron. When more often than not, as in Skulls case, the employees are clueless.

Blu Haze · 04-23-2008, 02:35 AM

Quote:

Originally Posted by Nicky-D

Agreed, but asking me 2, 3 times? I told him, "ya I know, ya I know". Just sometimes you get treated like your a complete moron. When more often than not, as in Skulls case, the employees are clueless.

Yea u fell like u just want there mouth to be glued and never opened...

Cordre69 · 04-23-2008, 03:23 AM

It makes me sad that not all BB employees are as awesome as me

DutchBoy · 04-23-2008, 03:26 AM

Quote:

Originally Posted by Cordre69

It makes me sad that not all BB employees are as awesome as me

Me, too.

I don't deal with them at all, anymore. Just place my order online, pick it up, and walk out.

Rabidhunter · 04-23-2008, 03:27 AM

Wow, what was that BB employee thinking? You'd think that they would be better trained in the tech stuff. That's just me, but if you're going to sell something, you may as well do your research and learn about the stuff that you're selling.

DutchBoy · 04-23-2008, 03:27 AM

Quote:

Originally Posted by Rabidhunter

Wow, what was that BB employee thinking? You'd think that they would be better trained in the tech stuff. That's just me, but if you're going to sell something, you may as well do your research and learn about the stuff that you're selling.

They're too busy training them to try and sell me frickin' magazines as I'm checking out...

Cordre69 · 04-23-2008, 03:28 AM

Quote:

Originally Posted by DutchBoy

Me, too.

I don't deal with them at all, anymore. Just place my order online, pick it up, and walk out.

Many of us actually prefer that too! Part of my job is talking people into ordering online RATHER than coming into the store.

DutchBoy · 04-23-2008, 03:29 AM

Quote:

Originally Posted by Cordre69

Many of us actually prefer that too! Part of my job is talking people into ordering online RATHER than coming into the store.

I just can't depend on anything they tell me being true, I feel. So much easier to do my own research to buy.

It really is sad. I'd love a store I could go into and shoot the breeze about whatever... just not happening at BB.

NJ_RAMS_FAN · 04-23-2008, 03:31 AM

he kept tapping the blu case..lol.. thats funny..

Cordre69 · 04-23-2008, 03:34 AM

Quote:

Originally Posted by DutchBoy

I just can't depend on anything they tell me being true, I feel. So much easier to do my own research to buy.

It really is sad. I'd love a store I could go into and shoot the breeze about whatever... just not happening at BB.

You have to find the right people. People who are here just to get a paycheck, and people who are here while going to school/working other jobs that genuinely love technology. Find which side you are talking to, and then judge. Also, keep in mind that we place people according to skill (typically, unless staffing is a major problem). Any monkey can ring up/find a movie in our stock count. We don't let those people near home theater or computers unless we are REALLY desperate for a headcount.

DutchBoy · 04-23-2008, 03:36 AM

Quote:

Originally Posted by Cordre69

You have to find the right people. People who are here just to get a paycheck, and people who are here while going to school/working other jobs that genuinely love technology. Find which side you are talking to, and then judge. Also, keep in mind that we place people according to skill (typically, unless staffing is a major problem). Any monkey can ring up/find a movie in our stock count. We don't let those people near home theater or computers unless we are REALLY desperate for a headcount.

That's great, in theory, it should work. But the number of times I've been back by the HDs and really good stuff, and heard employees say "I don't know" or just rattle off some incoherent nonsense to make a sale is mind-boggling.

Cordre69 · 04-23-2008, 03:38 AM

Quote:

Originally Posted by DutchBoy

That's great, in theory, it should work. But the number of times I've been back by the HDs and really good stuff, and heard employees say "I don't know" or just rattle off some incoherent nonsense to make a sale is mind-boggling.

I have an idea. If you can give me the store(s) you are referring to, I can make some calls to see what's going on. Relaying feedback IS part of my job and I think this is a great way to get feedback from people that aren't asstarded

hoogoosedmoose41 · 04-23-2008, 03:41 AM

best buy is horrid for that stuff but then again radio shack makes them look good. I went into the local radio shack to get a longer amp trigger cable... I see the young girl there who looks like she is 16 asking me can i help you?

I said yes I need a 12 foot long amp trigger cable and tell her its a 1/8th inch mono audio cable... she looks dumbfounded and says we dont have those. I look right at her and say I bet you your job you do have them you just dont know what they are. at this point shes pissed and walks away to the back room so she can go play with her cellphone. I find what i want pay for it and the clerk at the desk asked me if the girl helped me. I said no she didnt have a clue, as i walk out i see the clerk and the girl laughing at me as I walk out. no wonder rat shack isnt doing so well.

hoogoosedmoose41 · 04-23-2008, 03:44 AM

Quote:

Originally Posted by Cordre69

Any monkey can ring up/find a movie in our stock count. We don't let those people near home theater or computers unless we are REALLY desperate for a headcount.

what do you call a best buy cashier sitting on a tree next to 3 monkeys?

branch manager
hahhaha

04-23-2008, 12:25 AM	#1
SkullPhyre Senior Member Member since:Mar 2008 Location:Portland, Oregon Blu-ray collection:184	Stupid Best Buy employees... I was at Best Buy last night buying a movie. A guy who I know who works at EBX got in line behind me. I am amazed at the stupidity of stores employees. EBX guy... Hey how's it going? Me....... All right movie night for you. EBX guy.... yeah i am going to load some of these on my psp. Me..... I need to buy one so I don't have to keep taking my wifes. B.B. employee..... Taps my Blu movie ya know Blu ray players UPGRADE these dvd's Me EBX guy.... Me... Oh yeah my dvd player UPSCALES dvd's B.B. employee.... no you don't understand. Blu ray players upgrade dvd's (taps my movie again). EBX guy... Me.... Me... I have mine set to 480i and my REON chip in my Onkyo upscales them better. They still look like crap though I usually only watch Blu. B.B. employee.... Well if you have a Blu ray player it UPGRADES these dvd's (taps Blu case again) Me.... EBX guy... Me... see ya next week for GTA4 EBX guy.... ya see ya next week I didn't try to explain again as talking to that dumb girl was

04-23-2008, 01:08 AM	#3
Nicky-D Active Member Member since:Apr 2008 Location:MN Trading Score:1	No disrespect to anyone here that works at B.B but I really hate going in there and talking to the stupid employees, ecpessially the cashiers. I avoid conversation at all costs. They are always trying to push other garbage on me (magazines, credit cards, service plans). I would have been so anoyyed in your position Skull! I was in there 2 weeks ago buying a Blu and the cashier made sure, 2 to 3 times, that I owned a B.D player or, "this won't play on a DVD player". "Thanks Einstein" Last edited by Nicky-D; 04-23-2008 at 01:12 AM.

04-23-2008, 03:31 AM	#15
NJ_RAMS_FAN Blu-ray Samurai Member since:Mar 2008 Location:North Jersey Home Theater Gallery:7 Blu-ray collection:369 DVD collection:21 Blu-ray reviews:7 Trading Score:103	lol he kept tapping the blu case..lol.. thats funny..

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04-23-2008, 01:04 AM	#2
Blu Haze Expert Member Member since:Mar 2008	Lol im 15 and people say the stupidest shiz to me and i just look at them like um yea ur wrong buddy and walk away.

04-23-2008, 01:10 AM	#4
Slackr89 Special Member Member since:Jan 2007 Location:Edmonton, Alberta PSN: Slackr Blu-ray collection:116 Trading Score:2	i try to avoid bb employees when im there. although my experiences so far from convos ive overheard with bb employees have generally been good. the people that really bug me are the ebgames employees...

04-23-2008, 01:29 AM	#5
Blubaru Expert Member Member since:Oct 2006 Location:Tonight! you!	Did you get her number?

04-23-2008, 03:23 AM	#9
Cordre69 Power Member Member since:Aug 2007 Location:Livermore, CA 4K collection:218 Blu-ray collection:1094 Trading Score:1	It makes me sad that not all BB employees are as awesome as me

04-23-2008, 03:27 AM	#11
Rabidhunter Senior Member Member since:Feb 2008	Wow, what was that BB employee thinking? You'd think that they would be better trained in the tech stuff. That's just me, but if you're going to sell something, you may as well do your research and learn about the stuff that you're selling.

04-23-2008, 03:41 AM	#19
hoogoosedmoose41 Senior Member Member since:Feb 2008 Blu-ray collection:308 DVD collection:103	best buy is horrid for that stuff but then again radio shack makes them look good. I went into the local radio shack to get a longer amp trigger cable... I see the young girl there who looks like she is 16 asking me can i help you? I said yes I need a 12 foot long amp trigger cable and tell her its a 1/8th inch mono audio cable... she looks dumbfounded and says we dont have those. I look right at her and say I bet you your job you do have them you just dont know what they are. at this point shes pissed and walks away to the back room so she can go play with her cellphone. I find what i want pay for it and the clerk at the desk asked me if the girl helped me. I said no she didnt have a clue, as i walk out i see the clerk and the girl laughing at me as I walk out. no wonder rat shack isnt doing so well.

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