My Denon AVR-2309ci keeps going "out of sync" 7ch vs Dolby

[jc480]

Couple issues...when everything is working fine, I'm in heaven.

The problems I'm having are...

My BD player...if I stop it and leave it stopped overnight and resume, I lose sound....basically I have to power everything down, unplug the BD player and re-power everything up. This may be a Java issue with the BD player and not the receiver....maybe....

My TV tuner box...I have to turn everything on in this order...

Denon
TV box (it has to be NON POWERED not just off)

I get Dolby 5.1 surround - the way it should be

If I watch a BD movie and then switch over to the TV, it's 7ch stereo...if I don't powerup everything from a non-powered starting point IN THE CORRECT ORDER (Receiver FIRST) then receiver goes to 7ch stereo and NOT, as it should be, the Dolby 5.1

Really confused why this is happening. Why doesn't it automatically go to the right sound mode instead of having to send it a "fresh" signal from a newly powered source. It's like it needs to "clear" the signal and get something fresh, otherwise it goes to the crappy 7ch sound.

Confused.

[mnfish]

This probably doesn't need to be said but I'll ask it....is it set to auto? So it automatically detects the native sound filed??

[jc480]

Yes. Everything is set to auto on the receiver where possible.

[mnfish]

Can you return the Denon?? Or call/email Denon?

[blujacket]

How is your tv tuner box hooked to the Denon?

[jc480]

TV box is connected to my receiver via HDMI and optical (the optical cable is necessary for Dolby 5.1...for w/e reason it doesn't translate the multi channel digital sound through the HDMI port)

I could return the unit to Denon, but I do not think it is defective. There's something I'm missing here...just not sure what it is.

[blujacket]

jc480, A shot in the dark here, but check these settings. Hope it helps

Page 27
Audio setup>Auto Surround Mode>Select> OFF

Page 34
Input Mode>Select Input Source>Select> DIGITAL

Page 35 States: When HDMI is assiged to an input source, the audio switches to HDMI along with the video signal.To use with digital audio input connectors assigned set menu "INPUT MODE" to "DIGITAL"

[jc480]

Hi Blujacket and thanks

I tried those settings.

Powered down, unplugged the HDMIs and did a fresh restart with the Denon powered on first and everything after that.

The Denon reverted to 7ch stereo and I lost the sub. I do have the input settings for the TV/CBL to HDMI and Optical so it knows to look for signals from both.

I'm also constantly losing sound from my Pioneer BD player. To get it back I have to do the same complicated turn off/turn on routine, unplug the damn thing, etc. although I'm installing the new firmware right now.

I'll email Denon my settings. I'm sure there is one wrong but I'll be damned if I can figure out where it is.

[jc480]

Denon Settings

Manual Setup

- Speaker Setup
*Front Sp. SMALL
*Center Sp. SMALL
*Subwoofer YES
*Surround Sp. SMALL
*S. Back Sp. Small / 2spkrs

- Subwoofer Setup
*LFE+Main

- Crossover Frequency ADVANCED
*Front & Center 40Hz
*Surrounds 60Hz
*LFE 80Hz

- Front Speaker Setup
*Setting: Custom
*Direct/Stereo: A&B
*Multi Ch: A&B

HDMI Setup
- Color Space YCbCr
- RGB Range Normal
- Auto Lipsync ON
- HDMI Audio Out AMP
- HDMI Control ON
- Power Off Control ON

Audio Setup
- EXT IN SW Level +15dB
- 2ch. Direct/Stereo
Setting: Basic
Front: Small
SW: Yes
SW Mode: LFE+Main
Crossover: 40Hz
- Dolby Digital Downmix Option Compression OFF
- Auto Surround Mode ON
- EQ Preset
EQ Customize Audyssey Byp. L/R USED / Flat USED / Manual USED
Direct/Pure Direct ON

Options
- Amp Assign 7.1ch
- Volume Control
Vol Limit OFF / Power On Level LAST / Mute Level FULL
- Trigger Out YES

Input Setup

DVD Assign HDMI1 -everything else NONE-
Video Select: DVD / Convert ON
Input Mode: Auto / Decode Mode: Auto
Source Level: Analog Input: 0db / Digital Input: 0db

TV/CBL Assign HDMI4 / Digital In OPT1 (for the subwoofer due to antenna box requirements) everything else NONE
Video Select: TV/CBL / Convert ON
Input Mode: Auto / Decode Mode: Auto
Source Level: Analog Input: 0db / Digital Input: 0db

Parameter

- Surround Parameter
*Mode: Cinema (Dolby PLIIx cinema)
*Cinema EQ ON
*SB CH Out ON
*Default YES

Audyssey Settings
*MultiEQ Audyssey
*Dynamic EQ ON
*Dynamic Vol ON / Setting: Day

Restorer Mode 2 (Restorer 96)

Audio Delay: Input Source DVD 10ms
[OSD ON/OFF] - no clue what this is

[blujacket]

[OSD ON/OFF] - no clue what this is

On Screen Display

Try setting HDMI control to OFF

[jc480]

Thanks again, Blujacket.

Doesn't seem to alter anything.

I'll email Denon and see what they say. I appreciate your efforts at helping me : )

[blujacket]

You're welcome.Wish something would have worked for you. Good luck