Lightning strike - Blu-ray Forum

vassillios · 08-03-2009, 01:52 PM

I lost my PS3 and Directv box this past Saturday by a direct lightning strike. I live in a townhouse and my neighbor got hit (blew her ceiling out in the room the other side of the wall from my home theater). I lost almost everything that was plugged into that wall on all 4 levels of my place.

I also lost my Denon 2307. Everything was plugged into my Monster HTS 3600 MKII. A surge protector will not protect against a direct lightning hit.

Surprisingly, the TV is ok. I verified that my PS3 will not output video via HDMI by hooking it to my parents system. I took their blu-ray player and verified that my TV is accepting video via HDMI.

The Denon will power on but immediately goes into protect mode.

Time to order upgrades

MacDaddyOJack · 08-03-2009, 01:56 PM

Sounds like your neighbor got the direct hit, not you. I know it's the same building, but I'd still try to get Monster to pay for a good chunk of your new equipment.

The Gnome · 08-03-2009, 01:58 PM

Quote:

Originally Posted by MacDaddyOJack

Sounds like your neighbor got the direct hit, not you. I know it's the same building, but I'd still try to get Monster to pay for a good chunk of your new equipment.

I agree... see what constitues a "direct hit" I would really see what Monster can do first!
BTW.. sorry to hear you lost your gear!

Steve · 08-03-2009, 02:46 PM

I'm really sorry to hear about your bad luck. I would also check with Monster first. Isn't why you bought the HTS 3600 MKII in the first place? It doesn't sound like it the did the job Monster claims it will do. Anyway, if they leave you hanging, I hope you have homeowners/renters insurance. It sucks having to pay that deductible, but it's a lot better than having to replace all that gear at full price.

tron3 · 08-03-2009, 02:52 PM

My sister lost a bunch of stuff some years ago due to a squirrel getting in the power transformer.

A hefty Uninterruptable Power Supply is good because the the lead batteries can absorb lots more shock. It will kill your batteries but they are cheaper to replace.

brett_day · 08-03-2009, 03:02 PM

yeah def hit up monster...after all, your neighbor took the hit, which technically means you had a power surge. if not what about home insurance if you have it?

erict · 08-03-2009, 04:23 PM

Good luck trying to get that approved by monster. It was a lightning strike and even though it was next store it's still a lighting strike and not a surge. I would call you're insurance company

With a lighting strike no surge protector will save you, it's in god's hands.

naturephoto1 · 08-03-2009, 04:46 PM

Sorry to hear about the damage and loss of your gear. I hope that you have renters or homeowner's insurance and that the insurance will cover the damaged equipment.

Rich

Twitch9 · 08-03-2009, 04:50 PM

Yeah i agree, i'm very curious if Monster will hold up to there end of the bargain. This is the first time i have heard of someone's gear getting fried when plugged into a Monster surge protector.

Scarriere · 08-03-2009, 05:28 PM

Wow!
You're worried about your gear? You should be appreciative for you to be still breathing air! Unreal story, but holy, you should be happy you 'n yours are still alive!

xneox · 08-03-2009, 05:31 PM

Quote:

Originally Posted by Scarriere

Wow!
You're worried about your gear? You should be appreciative for you to be still breathing air! Unreal story, but holy, you should be happy you 'n yours are still alive!

+1

And how's your neighbor? Alive? Well? Homeless?

erict · 08-03-2009, 05:54 PM

Quote:

Originally Posted by Twitch9

Yeah i agree, i'm very curious if Monster will hold up to there end of the bargain. This is the first time i have heard of someone's gear getting fried when plugged into a Monster surge protector.

Remember these are surge protectors designed to protect you're equipment from power company surges not lighting strikes.

Twitch9 · 08-03-2009, 06:22 PM

Quote:

Originally Posted by erict

Remember these are surge protectors designed to protect you're equipment from power company surges not lighting strikes.

Yes but the 3600 i believe is protected against lightning strikes but i could be wrong

Sylin · 08-03-2009, 06:44 PM

Did you try your homeowners insurance policy? Even in townhomes, they typically cover this sort of thing with a moderate deductible. It's worth a perusal of your policy.

My mother-in-law had a lightning strike at her townhome in FL a few years back that caused a house fire and the insurance company covered everything, 100%. My wife and oldest daughter were visiting her at the time, and the insurance company even replaced all of their luggage, clothing, etc. and paid to put everyone up at a hotel until repairs were done.

Steve · 08-03-2009, 09:02 PM

Quote:

Originally Posted by Twitch9

Yeah i agree, i'm very curious if Monster will hold up to there end of the bargain. This is the first time i have heard of someone's gear getting fried when plugged into a Monster surge protector.

Same here. If they hose the OP on this one, it will just be another reason to avoid Monster at all costs, but I can't find anywhere on their website on in the owner's manual where it says this model will protect against lightening. Both of the models I've owned (not Monster) specifically stated they would protect against lightening strikes. I doubt they could really support that claim, but as long as they say they can then that makes them responsible for the equipment hooked up to them.

erict · 08-03-2009, 10:53 PM

Quote:

Originally Posted by Twitch9

Yes but the 3600 i believe is protected against lightning strikes but i could be wrong

If that is the case then go for it. If it ever happened to me I would just call my insurance company because even though they say they will cover it I'm sure there are some BIG hoops to jump through. I am curious what they will say.

Sylin · 08-04-2009, 12:58 AM

Note: Years ago I worked retail for the Big Red Plug and learned that with surge protectors and other power equipment, read the fine print about your warranty registration.

Monster used to have (not sure if they still do) a clause which read you must register your product within 3 days of purchase or warranty claims were forfeit. Our Monster rep explained it was their way of (a) amassing large amounts of people to send direct mail advertising to, while (b) squirming out of warranty coverage on technicalities.

Since then, I've always registered pretty much all my electronic purchases the day I get them. Might be overly cautious, but I'd rather be safe than sorry.

Steve · 08-04-2009, 02:19 AM

Quote:

Originally Posted by Sylin

Note: Years ago I worked retail for the Big Red Plug and learned that with surge protectors and other power equipment, read the fine print about your warranty registration.

Monster used to have (not sure if they still do) a clause which read you must register your product within 3 days of purchase or warranty claims were forfeit. Our Monster rep explained it was their way of (a) amassing large amounts of people to send direct mail advertising to, while (b) squirming out of warranty coverage on technicalities.

Since then, I've always registered pretty much all my electronic purchases the day I get them. Might be overly cautious, but I'd rather be safe than sorry.

This doesn't surprise me at all.

Sith · 08-04-2009, 02:23 AM

Damn that would totally suck, how would Monster even know though if your
neighbor was the one that got hit....I'd just act stupid and say it was a power surge..

They better do right by you.

Steve · 08-04-2009, 02:27 AM

Quote:

Originally Posted by Sith

Damn that would totally suck, how would Monster even know though if your
neighbor was the one that got hit....I'd just act stupid and say it was a power surge..

They better do right by you.

Before this is over Monster will probably try to sue the OP for something ridiculous. That seems to be how they operate.

08-03-2009, 01:52 PM	#1
vassillios Member Member since:Aug 2008 Blu-ray collection:163	Lightning strike I lost my PS3 and Directv box this past Saturday by a direct lightning strike. I live in a townhouse and my neighbor got hit (blew her ceiling out in the room the other side of the wall from my home theater). I lost almost everything that was plugged into that wall on all 4 levels of my place. I also lost my Denon 2307. Everything was plugged into my Monster HTS 3600 MKII. A surge protector will not protect against a direct lightning hit. Surprisingly, the TV is ok. I verified that my PS3 will not output video via HDMI by hooking it to my parents system. I took their blu-ray player and verified that my TV is accepting video via HDMI. The Denon will power on but immediately goes into protect mode. Time to order upgrades

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08-03-2009, 01:56 PM	#2
MacDaddyOJack Blu-ray Guru Member since:Sep 2007 Location:Richmond, VA PSNetwork: MacDaddyOJack Trophy Level: 12(4%) Home Theater Gallery:12 Blu-ray collection:71 Blu-ray reviews:23 Trading Score:4	Sounds like your neighbor got the direct hit, not you. I know it's the same building, but I'd still try to get Monster to pay for a good chunk of your new equipment.

08-03-2009, 02:46 PM	#4
Steve Blu-ray Knight Top ranked HT gallery Top contributor Member since:May 2008 Location:Anna, TX 4K collection:128 Blu-ray collection:416 Trading Score:41	I'm really sorry to hear about your bad luck. I would also check with Monster first. Isn't why you bought the HTS 3600 MKII in the first place? It doesn't sound like it the did the job Monster claims it will do. Anyway, if they leave you hanging, I hope you have homeowners/renters insurance. It sucks having to pay that deductible, but it's a lot better than having to replace all that gear at full price.

08-03-2009, 02:52 PM	#5
tron3 Blu-ray Samurai Member since:Aug 2004 Location:New Jersey Blu-ray reviews:3	My sister lost a bunch of stuff some years ago due to a squirrel getting in the power transformer. A hefty Uninterruptable Power Supply is good because the the lead batteries can absorb lots more shock. It will kill your batteries but they are cheaper to replace.

08-03-2009, 03:02 PM	#6
brett_day Blu-ray Guru Member since:Mar 2008 Location:Moore, Oklahoma Home Theater Gallery:18 Blu-ray collection:45 Blu-ray reviews:1 Trading Score:1	yeah def hit up monster...after all, your neighbor took the hit, which technically means you had a power surge. if not what about home insurance if you have it?

08-03-2009, 04:23 PM	#7
erict Blu-ray Baron Top ranked HT gallery Top contributor Member since:Apr 2009 Location:In the country Home Theater Gallery:92 Blu-ray collection:7	Good luck trying to get that approved by monster. It was a lightning strike and even though it was next store it's still a lighting strike and not a surge. I would call you're insurance company With a lighting strike no surge protector will save you, it's in god's hands.

08-03-2009, 04:46 PM	#8
naturephoto1 Blu-ray Ninja Top ranked HT gallery Member since:Oct 2008 Location:Breinigsville, PA Home Theater Gallery:260 4K collection:21 Blu-ray collection:263	Sorry to hear about the damage and loss of your gear. I hope that you have renters or homeowner's insurance and that the insurance will cover the damaged equipment. Rich

08-03-2009, 04:50 PM	#9
Twitch9 Expert Member Top ranked HT gallery Member since:Nov 2008 Location:Canada Home Theater Gallery:83 Blu-ray collection:49 Blu-ray reviews:16 Trading Score:2	Yeah i agree, i'm very curious if Monster will hold up to there end of the bargain. This is the first time i have heard of someone's gear getting fried when plugged into a Monster surge protector.

08-03-2009, 05:28 PM	#10
Scarriere Blu-ray Champion Top contributor Member since:Sep 2008 Location:The Diamond Capital of North America™ Home Theater Gallery:60 4K collection:153 Blu-ray collection:734 DVD collection:21 Trading Score:1	Wow! You're worried about your gear? You should be appreciative for you to be still breathing air! Unreal story, but holy, you should be happy you 'n yours are still alive!

08-03-2009, 06:44 PM	#14
Sylin Blu-ray Samurai Member since:Jun 2007 Location:Nashville Blu-ray collection:1 Trading Score:159	Did you try your homeowners insurance policy? Even in townhomes, they typically cover this sort of thing with a moderate deductible. It's worth a perusal of your policy. My mother-in-law had a lightning strike at her townhome in FL a few years back that caused a house fire and the insurance company covered everything, 100%. My wife and oldest daughter were visiting her at the time, and the insurance company even replaced all of their luggage, clothing, etc. and paid to put everyone up at a hotel until repairs were done.

08-04-2009, 12:58 AM	#17
Sylin Blu-ray Samurai Member since:Jun 2007 Location:Nashville Blu-ray collection:1 Trading Score:159	Note: Years ago I worked retail for the Big Red Plug and learned that with surge protectors and other power equipment, read the fine print about your warranty registration. Monster used to have (not sure if they still do) a clause which read you must register your product within 3 days of purchase or warranty claims were forfeit. Our Monster rep explained it was their way of (a) amassing large amounts of people to send direct mail advertising to, while (b) squirming out of warranty coverage on technicalities. Since then, I've always registered pretty much all my electronic purchases the day I get them. Might be overly cautious, but I'd rather be safe than sorry.

08-04-2009, 02:23 AM	#19
Sith Blu-ray Samurai Member since:Dec 2007 Location:Seal Beach, CA Blu-ray collection:168	Damn that would totally suck, how would Monster even know though if your neighbor was the one that got hit....I'd just act stupid and say it was a power surge.. They better do right by you.

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