Haunting Conneticut BD... DVD disc? WTF? - Blu-ray Forum

Petra_Kalbrain · 08-30-2009, 04:13 AM

I just received the Haunting In Conneticut Blu-ray in the mail to discover that it only contained a DVD copy of the film and no Digital Copy.

I couldn't care less about the Digital Copy to be completely honest. I'd rather it not be in there anyways, but I am curious if anyone else has encountered this problem. I am in Canada, but am curious about all regions regarding this situation.

Is there any word from the distributor on a replacement program for this? I searched the forums but couldn't find anything pertaining to this scenario.

P.S. MODS, I know this is a duplicate thread, but when I posted in the Canada release section I figured it would appear on the main page. Apparently not. You can delete the other thread in the Canada release sub-forum.

OARmaster · 08-30-2009, 04:16 AM

Take some photos of both the disc and the case. I don't doubt you, but I am curious to see them.

Petra_Kalbrain · 08-30-2009, 06:08 AM

Quote:

Originally Posted by OARmaster

Take some photos of both the disc and the case. I don't doubt you, but I am curious to see them.

I've taken photos, but I haven't the slightest inkling as how to post them here.

jw · 08-30-2009, 06:11 AM

post the links to the imgs, just use IMG tags

[img]put link here[/ img]

DMC86X · 08-30-2009, 06:13 AM

Whoever u bought it from screwd you

Petra_Kalbrain · 08-30-2009, 06:13 AM

Quote:

Originally Posted by jwbbud

post the links to the imgs, just use IMG tags

[img]put link here[/ img]

How does one link to their hard drive?

P.S. Obviously, I know that you can't do that.

jw · 08-30-2009, 06:14 AM

heres what the US one looks like

F-Man · 08-30-2009, 06:14 AM

Someone might have bought it, swapped the disc inside, shrink-wrapped it and sent it back to the seller/store.

Petra_Kalbrain · 08-30-2009, 06:16 AM

Quote:

Originally Posted by F-Man

Someone might have bought it, swapped the disc inside, shrink-wrapped it and sent it back to the seller/store.

Maybe. But it had the security sticker perfectly in tact. It was clearly from the manufacturer.

jasonicus · 08-30-2009, 06:17 AM

You can always try contacting the distributor of the disc. I have done this in the past and have received fixed copies of discs. My "Lone Gunmen" set cam with 2 Disc 1's and no Disc 2. Contacted the distributor and they sent me a new set free of charge.

jw · 08-30-2009, 06:19 AM

I am assuming this is what you got, or at least the DVD copy

Petra_Kalbrain · 08-30-2009, 06:21 AM

Ok. Hold on. I'm signing up for photobucket now.... guh! I've wanted to avoid signing up for it for years. But, if I have no choice...

Petra_Kalbrain · 08-30-2009, 06:24 AM

Minimejer05 · 08-30-2009, 06:33 AM

Thats really messed up man. Hopefully you can get a switch.

Petra_Kalbrain · 08-30-2009, 06:57 AM

Quote:

Originally Posted by Minimejer05

Thats really messed up man. Hopefully you can get a switch.

Well, I e-mailed Maple Pictures, the Canadian distributor, but I don't know what will come of it.

Minimejer05 · 08-30-2009, 07:46 AM

Quote:

Originally Posted by Petra_Kalbrain

Well, I e-mailed Maple Pictures, the Canadian distributor, but I don't know what will come of it.

Thats just crap if they wont let you switch. Most stores let you swap an opened movie for the same copy... so lets hope your copy was just a mess up. Worst case scenario is your paying shipping both ways. Which AGAIN shouldnt happen... Just complain enough and hopefully they will give in. Its bull crap that you cant even get the RIGHT movie. Not your fault at all.

MaCruz · 08-30-2009, 04:20 PM

That really sucks. Hope you get everything worked out.

sfmarine · 08-30-2009, 05:30 PM

That really sucks. They should give you the right one. Best of luck to you.

Petra_Kalbrain · 08-31-2009, 06:16 PM

Here was their response:

Quote:

Hi _______,

Sorry that this happened ; of course we'll get a new copy out to you - I
will mail one out to the address you have listed below. It should be on
its way in a couple of days. In the meantime, can you please mail the
defective merchandise to the following address:

Maple Pictures Corp.
Attn: Darcy Murphy
2 Bloor Street W.
Suite 1001
Toronto, ON M4W 3E2

Thanks.

Darcy Murphy
Maple Pictures Corp.
dmurphy@maplepictures.com

To which I have followed up with:

Quote:

Darcy,

I appreciate the quick response. However, I must now inquire as to why I am being asked to incur a cost of my own in this scenario? Should a self-addressed stamped envelope not be sent along with the new disc so that I can send the defective product back at your expense? It's not a very customer service friendly solution to ask someone to spend more money on a product which has already been paid for.

Sincerely,

___________ ___________

jw · 08-31-2009, 07:41 PM

question? Where did you buy it? Return it there

08-30-2009, 04:13 AM	#1
Petra_Kalbrain Blu-ray Archduke Top contributor Member since:Jul 2007 Location:Vancouver, BC 4K collection:5 Blu-ray collection:561 Blu-ray reviews:3 Trading Score:20	Haunting Conneticut BD... DVD disc? WTF? I just received the Haunting In Conneticut Blu-ray in the mail to discover that it only contained a DVD copy of the film and no Digital Copy. I couldn't care less about the Digital Copy to be completely honest. I'd rather it not be in there anyways, but I am curious if anyone else has encountered this problem. I am in Canada, but am curious about all regions regarding this situation. Is there any word from the distributor on a replacement program for this? I searched the forums but couldn't find anything pertaining to this scenario. P.S. MODS, I know this is a duplicate thread, but when I posted in the Canada release section I figured it would appear on the main page. Apparently not. You can delete the other thread in the Canada release sub-forum.

08-30-2009, 06:24 AM	#13
Petra_Kalbrain Blu-ray Archduke Top contributor Member since:Jul 2007 Location:Vancouver, BC 4K collection:5 Blu-ray collection:561 Blu-ray reviews:3 Trading Score:20	Last edited by Petra_Kalbrain; 08-30-2009 at 06:29 AM.

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08-30-2009, 04:16 AM	#2
OARmaster Banned Member since:May 2009 Blu-ray collection:8	Take some photos of both the disc and the case. I don't doubt you, but I am curious to see them.

08-30-2009, 06:11 AM	#4
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	post the links to the imgs, just use IMG tags [img]put link here[/ img]

08-30-2009, 06:13 AM	#5
DMC86X Power Member Member since:Apr 2009 Location:Baton Rouge, LA Blu-ray collection:24 Trading Score:90	Whoever u bought it from screwd you

08-30-2009, 06:14 AM	#7
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	heres what the US one looks like

08-30-2009, 06:14 AM	#8
F-Man Senior Member Top contributor Member since:Oct 2008 Home Theater Gallery:1 4K collection:3 Blu-ray collection:282 Trading Score:1	Someone might have bought it, swapped the disc inside, shrink-wrapped it and sent it back to the seller/store.

08-30-2009, 06:17 AM	#10
jasonicus Senior Member Member since:Jul 2009	You can always try contacting the distributor of the disc. I have done this in the past and have received fixed copies of discs. My "Lone Gunmen" set cam with 2 Disc 1's and no Disc 2. Contacted the distributor and they sent me a new set free of charge.

08-30-2009, 06:19 AM	#11
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	I am assuming this is what you got, or at least the DVD copy

08-30-2009, 06:21 AM	#12
Petra_Kalbrain Blu-ray Archduke Top contributor Member since:Jul 2007 Location:Vancouver, BC 4K collection:5 Blu-ray collection:561 Blu-ray reviews:3 Trading Score:20	Ok. Hold on. I'm signing up for photobucket now.... guh! I've wanted to avoid signing up for it for years. But, if I have no choice...

08-30-2009, 06:33 AM	#14
Minimejer05 Blu-ray Samurai Member since:Dec 2007 Location:Minnesota Home Theater Gallery:14 4K collection:532 Blu-ray collection:1995 Blu-ray reviews:28 Trading Score:6	Thats really messed up man. Hopefully you can get a switch.

08-30-2009, 04:20 PM	#17
MaCruz Community Gaming Moderator Top ranked HT gallery Top contributor Member since:Mar 2009 Location:Jacksonville, FL Home Theater Gallery:160 4K collection:104 Blu-ray collection:958 DVD collection:18 MA collection:394 Digital collection:570 iTunes collection:527 Prime collection:192 Blu-ray reviews: 23 Trading Score:139	That really sucks. Hope you get everything worked out.

08-30-2009, 05:30 PM	#18
sfmarine Blu-ray Archduke Top contributor Member since:Apr 2008 Location:The Swan Station aDdIcTeD 2 LOST PSN:U5MC51473 Home Theater Gallery:18 4K collection:930 Blu-ray collection:2311 DVD collection:276 MA collection:461 Digital collection:492 iTunes collection:534 Blu-ray reviews: 7 Trading Score:43	That really sucks. They should give you the right one. Best of luck to you.

08-31-2009, 07:41 PM	#20
jw Blu-ray Archduke Top contributor Member since:Apr 2007 Location:USA Trading Score:519	question? Where did you buy it? Return it there

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