Shopping/researching BDs at Amazon

[Jamison]

Here is a recent e-mail exchange I had with Amazon. What do you think about this?

If you agree with me, write to Amazon!

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In regards to the reply from Amazon on my question about separating DVD and Blu-ray (BD) customer reviews:

Amazon said: "Just so you know, different versions of a title are often linked in our system so customers can easily find the version they're looking for. In such cases, the same reviews appear on the product detail pages for all versions."

I don't see how having reviews for different formats on a product page helps a customer find the format they are looking for. The format is clearly established at the head of each product page. Having reviews for different formats actually causes confusion since we are looking for reviews (at the foot of the product page) of a specific format.

Amazon said: "Such content sharing allows us to provide all review information possible, regardless of the edition. This includes both editorial reviews and customer reviews. Also, we encourage our customers to review all aspects of the product including content and quality."

We don't want "all review information possible" in this case - we specifically don't want reviews of DVDs on BDs. We only want reviews of BDs on BD product pages because they are different from the DVD versions. The "aspects of the product including content and quality" are usually different between DVD and BD versions so it only makes sense to keep the reviews of each version separate.

Amazon, please change the product pages of DVDs and BDs so that they only have reviews for the specific version being researched because each version is a different product with different content and quality.

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