I'll stop buying from Amazon, if they don't want my business! - Blu-ray Forum

Sloopydrew · 08-15-2012, 09:52 AM

Amazon is so desperate to get people to pay for Prime they are slowing super saver orders down more and more. It's at the point of ridiculousness. I ordered the movie JAWS on April 23rd (4 months ago), it was released on Tuesday and it hasn't even shipped yet (it isn't even being prepared to ship). Just 6 months ago, Amazon always got pre-ordered items to me within 3 days of release. Now it's always a full week or more.

They also stopped even remotely trying to meet their own estimated arrival dates. I ordered an HDD that was a deal of the day a while back (or a lightning deal, I forget which) and it was scheduled to arrive on August 13th. I ordered it August 6th. It hasn't even shipped yet. It's not even being processed.

Amazon is driving away some of their most loyal customers in the name of Prime. I ordered 29 items from them in the past month. Of the 12 that shipped, 11 arrived AFTER the estimated arrival date (3 of them over a week after the already ludicrously long estimate). That's just poor customer service. It's beyond poor customer service. It's passive-aggressive behavior.

I have not joined Prime. I will not join Prime. Amazon clearly wants to get rid of free shipping, but until they do so they should, at the very least, make an attempt to get at least 50% of a customer's orders to the customer by the latest estimated arrival date.

I've been doing more and more of my ordering from Amazon's online competitors. With Best Buy, Deep Discount, New Egg, etc. I don't see a reason to stick with Amazon. Maybe they want to become a "Costco" of online shopping with Prime members being the ONLY members who can order an item.

If so, they missed the biggest part of Costco's appeal: The lowest prices. Amazon pretty much gave up on being a price leader well over a year ago. And now they've went ahead and surrendered their status as the most reliable online company, when it comes to orders arriving in a timely fashion, as well.

I'm sorry, but I am really getting tired of this. Am I the only one who's noticed Amazon's downhill tumble?

08-15-2012, 09:52 AM	#1
Sloopydrew Senior Member Member since:Dec 2011 Location:Somewhere Left of Center Blu-ray collection:404 Timezone GMT: -6	I'll stop buying from Amazon, if they don't want my business! Amazon is so desperate to get people to pay for Prime they are slowing super saver orders down more and more. It's at the point of ridiculousness. I ordered the movie JAWS on April 23rd (4 months ago), it was released on Tuesday and it hasn't even shipped yet (it isn't even being prepared to ship). Just 6 months ago, Amazon always got pre-ordered items to me within 3 days of release. Now it's always a full week or more. They also stopped even remotely trying to meet their own estimated arrival dates. I ordered an HDD that was a deal of the day a while back (or a lightning deal, I forget which) and it was scheduled to arrive on August 13th. I ordered it August 6th. It hasn't even shipped yet. It's not even being processed. Amazon is driving away some of their most loyal customers in the name of Prime. I ordered 29 items from them in the past month. Of the 12 that shipped, 11 arrived AFTER the estimated arrival date (3 of them over a week after the already ludicrously long estimate). That's just poor customer service. It's beyond poor customer service. It's passive-aggressive behavior. I have not joined Prime. I will not join Prime. Amazon clearly wants to get rid of free shipping, but until they do so they should, at the very least, make an attempt to get at least 50% of a customer's orders to the customer by the latest estimated arrival date. I've been doing more and more of my ordering from Amazon's online competitors. With Best Buy, Deep Discount, New Egg, etc. I don't see a reason to stick with Amazon. Maybe they want to become a "Costco" of online shopping with Prime members being the ONLY members who can order an item. If so, they missed the biggest part of Costco's appeal: The lowest prices. Amazon pretty much gave up on being a price leader well over a year ago. And now they've went ahead and surrendered their status as the most reliable online company, when it comes to orders arriving in a timely fashion, as well. I'm sorry, but I am really getting tired of this. Am I the only one who's noticed Amazon's downhill tumble?

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