PS3 error 80710092

[Y3k Bug]

Sorry, this turned into a long post:

Okay guys, I'm looking for some help. For the past 3 days I have been unable to connect to the Playstation Network on my PS3. When attempting to sign in, it always returns the error 80710092.

I have tried everything I know to correct the problem and have run out of ideas. If any of you know what's wrong and/or how to fix it, please let me know!

First some useful information:
My PS3 is on a wired connection to a router w/ built-in firewall. This in turn is connected to my cable modem which is in turn connected to the cable outlet. I am able to use the browser on the PS3 to view webpages and I am able to up/download packets for folding@home. I have been able in the past to log in to the PSN without any trouble. On all of the failed attempts, I did check the Playstation website to make sure the network showed as being up.

What I've already attempted:
First I checked to see if I had connectivity by checking the browser and folding@home. That worked...

Next I went into Network setup on my PS3 to reset all the settings. Using the auto-configure option, it would obtain an IP address, but could not connect to the server (the second check). Hmm, strange...

My next thought was perhaps my router decided to block something (or was maybe crapping out), so I hooked up my PS3 directly to my cable modem and power-cycled it a few times. Ran the setup again and still received the error.

After that I went to the Playstation website and ran a search for that error on the forums. I got a few returns (it seems a few people have had the problem starting in August) but found no concrete resolutions.

Contacted Playstation support and just received an email detailing the ports used and requesting that I make sure my firewall is allowing them to be used. Since I've already eliminated that possibility I'll have to give them a call Saturday to try and get it fixed if it's not working by then.



So, is there anything else you guys can think of that I should try? Perhaps one of you has run into the same problem and figured out how to fix it already?

[buckshot]

I don't know how to fix this problem, hell I didn't even read your whole post because i'm on my phone, but I have this problem too. and I was only able to log in by disabling the auto log in and doing it manually. only a minor inconvenience.

[CAB]

Possible fix

http://boardsus.playstation.com/play...read.id=103269

That guy seems to think his DNS server wasn't resolving the needed host. I'm not liking the PS3's cryptic messages if that's the case.

I don't use my ISP's DNS because of reliability issues like the one stated above. Shhh - don't tell anyone but I use some root servers as resolvers. Try hardcoding your DNS Server to 4.2.2.1 or 4.2.2.2. Quick, reliable, and less trouble when DNS cache is slow to update.

-CB

[Blus Brother]

not positive this will help - but you could see if setting the PS3 to wifi connection and unplugging the ethernet connection helps. Just a quick thought. I have had this error b4, but it never lasted long.

[CAB]

Originally Posted by buckshot

I don't know how to fix this problem, hell I didn't even read your whole post because i'm on my phone, but I have this problem too. and I was only able to log in by disabling the auto log in and doing it manually. only a minor inconvenience.

Is there a way to flush your local name cache on the PS3?

-CB

[BorrowedTime]

I encounter this problem more often than I'd like. The answer to your question is, it is your router. I don't know how to fix this problem long term, but the short term fix works just fine for now. When you get this error, unplug the power to your router for about 10 seconds, plug it back in, and you'll be fine. If someone out there knows a permanent solution to this (i.e. specific router settings I can change, port forwarding range values, etc.) I'd be interested to hear this.

Anyhow, short term, I hope this helps.

[The Don]

I've never seen this before...that's crazy

[BStecke]

Is the web browser working? I had an issue the other week when they were preparing for 1.9 but I don't remember what error it was but after they got 1.9 up for download it was working fine. I called Sony before it was up and running and they said it was probably "network congestion." so basically they couldn't help.

My only suggestion would be to reset everything back to original settings and try that.

[Y3k Bug]

Originally Posted by BorrowedTime

I encounter this problem more often than I'd like. The answer to your question is, it is your router. I don't know how to fix this problem long term, but the short term fix works just fine for now. When you get this error, unplug the power to your router for about 10 seconds, plug it back in, and you'll be fine. If someone out there knows a permanent solution to this (i.e. specific router settings I can change, port forwarding range values, etc.) I'd be interested to hear this.

Anyhow, short term, I hope this helps.

It can't be my router though, I already hooked directly to my modem and still got the error.

[Y3k Bug]

Originally Posted by BStecke

Is the web browser working? I had an issue the other week when they were preparing for 1.9 but I don't remember what error it was but after they got 1.9 up for download it was working fine. I called Sony before it was up and running and they said it was probably "network congestion." so basically they couldn't help.

My only suggestion would be to reset everything back to original settings and try that.

Yep, the web browser works just fine. I can also grab packets for Folding@home. It's kind of weird.

I will have to try and delete all the info on the sign in screen and then re-enter it. I haven't tried that as all the info "appears" to be correct, but maybe something glitched.

[CAB]

Originally Posted by Y3k Bug

It can't be my router though, I already hooked directly to my modem and still got the error.

Change the DNS servers on your router to those I suggested above. Release and renew the DHCP lease on your PS3. If you are using a static definition on your PS3, change the static DNS entries to those I suggested above.

If you can resolve some hosts but not all it usually is a DNS issue or the desired host is down (part of the Internet be broke).

-CB

[Y3k Bug]

Originally Posted by CAB

Change the DNS servers on your router to those I suggested above. Release and renew the DHCP lease on your PS3. If you are using a static definition on your PS3, change the static DNS entries to those I suggested above.

If you can resolve some hosts but not all it usually is a DNS issue or the desired host is down (part of the Internet be broke).

-CB

Yeah I'll give that a shot for sure.

I haven't messed much with the networking stuff on the PS3, is it similar to a PC?

It will be pushing my network competency, but heck, I've been incompetent before.

[jorg]

maybe try reupdating?

[Balian]

I had the same error. I got rid of it by simply resetting my router. Turn it off for several minutes with the PS3 connected and then turn it on again. Perhaps resetting the PS3 beforehand helps too.

[JTK]

See if these help (although I think you already got the necessary and good advice):

http://boardsus.playstation.com/play...read.id=103269

http://community.eu.playstation.com/...ad.php?t=70652


http://www.gamer411.com/forum/615/3/...ror_Codes.html

Hope you get this fixed up quick.

[ground chuck]

try unplugging the power source to your router....wait 30 secs and then plug back in and try. this solves my wireless connection problems and it sounds like it should solve your wired connection.

[BigRick]

i had this problem to i called sony and they gave me a list of ports to open. Then i went to my house electric breaker and shut the power down for bout 30 sec. Then my conection was back to normal

[Y3k Bug]

Thanks for the suggestions guys. I'll try some of them out tonight and see where it gets me.

[Y3k Bug]

So I've been messing with this for 3 days. Finally out of desperation I turn to you all for help. You offer me assistance. I get home, turn on my PS3 and I sign in without any problem. ROFLMAO.

Still don't know what was wrong, but it's fixed by itself now.

Thank you to all who offered your ideas! I feel kind of bad that I won't get to try them out, but since it's now working, I'm not going to mess with anything.

[Icemage]

Originally Posted by Y3k Bug

So I've been messing with this for 3 days. Finally out of desperation I turn to you all for help. You offer me assistance. I get home, turn on my PS3 and I sign in without any problem. ROFLMAO.

Still don't know what was wrong, but it's fixed by itself now.

Thank you to all who offered your ideas! I feel kind of bad that I won't get to try them out, but since it's now working, I'm not going to mess with anything.

For anyone else that has this problem, it can also be issues with your ISP. If you can connect to other sites, browse the Internet, do Folding@Home and such, chances are the real culprit is that you just can't connect to the PSN servers, which means either your ports are closed on your router, or your ISP is failing to relay your connection.

If the problem lies with your ISP, there's really nothing you can do about it short of getting a different service provider. You can try calling them up and demanding that they fix it, but that won't really do anything except let you vent.