Bought a Blu-ray movie came without a digital copy code - Blu-ray Forum

Blu Eskimo · 02-03-2009, 08:45 PM

So has anyone else bought a blu-ray movie that came with the digital copy but no code to download it

just started downloading the digital copys to my new computer and have about 4 digital copys that came with no code to let me save them on my computer. 1 of the movies is a fox bluray so I called them and of course they want me to fax over my receipt but guess what like most people that bought them months ago I dont have it. so has this happened to anyone else and has anyone else tried returning them at the place of purchase.
thanks

russtcb · 02-03-2009, 08:50 PM

Quote:

Originally Posted by Blu Eskimo

So has anyone else bought a blu-ray movie that came with the digital copy but no code to download it

just started downloading the digital copys to my new computer and have about 4 digital copys that came with no code to let me save them on my computer. 1 of the movies is a fox bluray so I called them and of course they want me to fax over my receipt but guess what like most people that bought them months ago I dont have it. so has this happened to anyone else and has anyone else tried returning them at the place of purchase.
thanks

Can't say that's ever happened to me. It's pretty easy to notice if something like that is in the package the day you buy it. Sounds like your best bet might be to try what you said last; exchange at place of purchase.

saginawjuggalo · 02-03-2009, 08:54 PM

This happened to me when I bought the AVP 2-pack from Amazon, I never did call on it though...

What studio messed up by not including the code?

Blu Eskimo · 02-03-2009, 09:01 PM

Quote:

Originally Posted by russtcb

Can't say that's ever happened to me. It's pretty easy to notice if something like that is in the package the day you buy it. Sounds like your best bet might be to try what you said last; exchange at place of purchase.

you really do make a good point lol but I NEVER bought any of the blu's that i have just for the digital copy and never really paid attention to them untill now

Blu Eskimo · 02-03-2009, 09:04 PM

Quote:

Originally Posted by saginawjuggalo

This happened to me when I bought the AVP 2-pack from Amazon, I never did call on it though...

What studio messed up by not including the code?

2 fox titles, i think overture films (movie traitor) and warner bros

NoQuestion · 02-03-2009, 09:16 PM

I haven't had this problem, but I do open all my movies I buy even though I won't watch it for a while. That's the easiest way to make sure you have the code.

broganreynik · 02-04-2009, 05:58 PM

I actually received Appaloosa without the digital copy disc. Of course for some weird reason I received the Canadian version, but it's not that big of a deal for me, I highly doubt I was going to use the digital copy anyway, my iPod is already full.

Twankies08 · 02-04-2009, 06:09 PM

Ive never had this problem before..I haven't even
used any of my dc codes!!

MillerTimeNCSU · 02-04-2009, 06:43 PM

For all of you folks saying you dont' use the DC....why don't you PM me and I'll buy them?

VinnAY · 02-04-2009, 06:47 PM

the one that came with my Dark Knight BD doesn't work..stupid copy's and thier codes. Just be like HD DVD and put the SD version on the other side already

Semp1 · 04-27-2009, 05:55 AM

The key from Traitor is obtained once the disc is put in from the Internet...

Maaz · 04-04-2010, 01:25 AM

Quote:

Originally Posted by Semp1

The key from Traitor is obtained once the disc is put in from the Internet...

what does that mean? i put it in and nothing happens, it didnt come with a code.

Iron-Blu-123 · 04-04-2010, 02:13 AM

All my digital copy came with the code.

Sussudio · 04-04-2010, 02:34 AM

Each studio has digital copy specific websites (the links are listed in the digital copy insert, or, if/since you don't have it, I'm sure it wouldn't be hard to google

). Just fill out their contact form and explain the problem and they will likely email you a new one.

Pinto · 04-04-2010, 05:56 AM

When I opened my copy of A Bug's Life last week it had the insert for the digital copy but the space where the code is supposed to be printed was blank. I emailed Disney support and they gave me a code to use for downloading, but I don't download them to my hard drive - I always use the other option to set them up to stream on any computer. The code wouldn't work on that. I emailed them again and they said they had given me access to streaming but it didn't show up when I logged in. Emailed them again and they gave me a set to links to force a refresh of my Disney streaming movies, and it worked. So it took awhile but Disney responded very quickly each time until they got it right.

I had to download a separate form and send it via snail mail along with the proof of purchase and the receipt in order to get my Disney Movie Reward points, which wasn't nearly as handy or quick.

View Poll Results: Blu ray that came with a digital copy code
Yes it came with the code	27	67.50%
No it didnt so where is it	13	32.50%
Voters: 40. You may not vote on this poll

02-03-2009, 08:45 PM	#1
Blu Eskimo Junior Member Member since:Mar 2008	Bought a Blu-ray movie came without a digital copy code So has anyone else bought a blu-ray movie that came with the digital copy but no code to download it just started downloading the digital copys to my new computer and have about 4 digital copys that came with no code to let me save them on my computer. 1 of the movies is a fox bluray so I called them and of course they want me to fax over my receipt but guess what like most people that bought them months ago I dont have it. so has this happened to anyone else and has anyone else tried returning them at the place of purchase. thanks

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02-03-2009, 08:54 PM	#3
saginawjuggalo Power Member Top contributor Member since:Nov 2007 Location:Saginaw, Michigan 4K collection:167 Blu-ray collection:2058 DVD collection:85 iTunes collection:1 Trading Score:2	This happened to me when I bought the AVP 2-pack from Amazon, I never did call on it though... What studio messed up by not including the code?

02-03-2009, 09:16 PM	#6
NoQuestion Power Member Member since:May 2007 Location:Indiana Blu-ray collection:568 Blu-ray reviews:3	I haven't had this problem, but I do open all my movies I buy even though I won't watch it for a while. That's the easiest way to make sure you have the code.

02-04-2009, 05:58 PM	#7
broganreynik Blu-ray Guru Top contributor Member since:Sep 2007 Location:Nebraska Home Theater Gallery:60 4K collection:124 Blu-ray collection:2113 DVD collection:111 Blu-ray reviews: 4 Trading Score:46	I actually received Appaloosa without the digital copy disc. Of course for some weird reason I received the Canadian version, but it's not that big of a deal for me, I highly doubt I was going to use the digital copy anyway, my iPod is already full.

02-04-2009, 06:09 PM	#8
Twankies08 Senior Member Member since:Mar 2008 Location:Panama City, Florida Blu-ray collection:168 Blu-ray reviews:8 Trading Score:18	Ive never had this problem before..I haven't even used any of my dc codes!!

02-04-2009, 06:43 PM	#9
MillerTimeNCSU Active Member Member since:Jan 2008 Location:Charlotte, NC Blu-ray collection:17	For all of you folks saying you dont' use the DC....why don't you PM me and I'll buy them?

02-04-2009, 06:47 PM	#10
VinnAY Banned Member since:Sep 2008 Blu-ray reviews:1	the one that came with my Dark Knight BD doesn't work..stupid copy's and thier codes. Just be like HD DVD and put the SD version on the other side already

04-27-2009, 05:55 AM	#11
Semp1 Senior Member Member since:Jun 2007	The key from Traitor is obtained once the disc is put in from the Internet...

04-04-2010, 02:13 AM	#13
Iron-Blu-123 Blu-ray Samurai Member since:Mar 2009 Location:Southern Ca. Home Theater Gallery:29 4K collection:130 Blu-ray collection:2042	All my digital copy came with the code.

04-04-2010, 02:34 AM	#14
Sussudio Blu-ray Champion Member since:Sep 2008 Blu-ray collection:1 Blu-ray reviews:1 Trading Score:11	Each studio has digital copy specific websites (the links are listed in the digital copy insert, or, if/since you don't have it, I'm sure it wouldn't be hard to google ). Just fill out their contact form and explain the problem and they will likely email you a new one.

04-04-2010, 05:56 AM	#15
Pinto Active Member Member since:Feb 2008	When I opened my copy of A Bug's Life last week it had the insert for the digital copy but the space where the code is supposed to be printed was blank. I emailed Disney support and they gave me a code to use for downloading, but I don't download them to my hard drive - I always use the other option to set them up to stream on any computer. The code wouldn't work on that. I emailed them again and they said they had given me access to streaming but it didn't show up when I logged in. Emailed them again and they gave me a set to links to force a refresh of my Disney streaming movies, and it worked. So it took awhile but Disney responded very quickly each time until they got it right. I had to download a separate form and send it via snail mail along with the proof of purchase and the receipt in order to get my Disney Movie Reward points, which wasn't nearly as handy or quick.

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