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Old 10-01-2008, 02:56 PM   #1
drb124 drb124 is offline
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Default Columbia house problem
It seems all of my preorders have been thrown into duplicate orders, but I am now being charged full price for every single one, even if it showed up for free when I originally ordered. The customer service guy was a real prick and told I'd have to pay shipping on all the free titles as well. I was also told that I could not get preorders for free titles and that they would not go through as free. He said that he was unable to see these duplicate orders and that I was wrong because I couldn't see the master account record. Is there anything I can do? I am thinking about just cancelling most of my orders
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