Need Help! Software update for BD-HP 20 Blu-ray - Blu-ray Forum

BORICUA45 · 10-05-2009, 05:12 PM

Can anyone help me with a recent upgrade for a BD-HP20 Sharp, I cant view some of my recents movies, thanks in advance.

bowerd · 03-12-2011, 07:27 PM

I have had no end of problems with software upgrades on Sharp. The help desk is useless aand I am fed up wasting my money on phone calls.
I hope some Sharp Executive reads these comments with enough power to improve software quality delivery & support. I am sorry to say I have never bought a piece of equipment with such badly designed software management and supported in such a poor way. The latest 'help desk" excuse being the memory stick cannot be more that 2MBit. Does anyone sell one so small nowadays! I would not recommend buying a Sharp Blu-ray player at this point in time but I do hope they still take the trouble to upgrade the BD-HP21 software soon to one that actually works on my machine. Next time, I hope Sharp include a reset option, so corrupt or incorrect regional software can be over written. By the way I am pleased with my Sharp TV, it's just the Blu-Ray that lets them down.
https://forum.blu-ray.com/images/smi...orted/rock.gif

10-05-2009, 05:12 PM	#1
BORICUA45 New Member Member since:Oct 2009 Location:Isabela, P.R.	Need Help! Software update for BD-HP 20 Blu-ray Can anyone help me with a recent upgrade for a BD-HP20 Sharp, I cant view some of my recents movies, thanks in advance.

03-12-2011, 07:27 PM	#2
bowerd New Member Member since:Mar 2011	Poor Sharp Software on Blu-Ray player I have had no end of problems with software upgrades on Sharp. The help desk is useless aand I am fed up wasting my money on phone calls. I hope some Sharp Executive reads these comments with enough power to improve software quality delivery & support. I am sorry to say I have never bought a piece of equipment with such badly designed software management and supported in such a poor way. The latest 'help desk" excuse being the memory stick cannot be more that 2MBit. Does anyone sell one so small nowadays! I would not recommend buying a Sharp Blu-ray player at this point in time but I do hope they still take the trouble to upgrade the BD-HP21 software soon to one that actually works on my machine. Next time, I hope Sharp include a reset option, so corrupt or incorrect regional software can be over written. By the way I am pleased with my Sharp TV, it's just the Blu-Ray that lets them down. https://forum.blu-ray.com/images/smi...orted/rock.gif

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