Zavvi question for movies "send within a week" description

[kashif]

This is my first zavvi purchase. Zavvi charge only 1 GBP for overseas shipment so I ordered from them. I purchased a movie "Las Acasias" from Zavvi on 6 october. In the movie description it was written "Availability: Usually dispatched within a week".

But, I didnt get my order dispatched until now. So I need to know from you guys who have ordered goods from Zavvi which has the same description as "Availability: Usually dispatched within a week". When do they usually send it? I mean for how long do I have to wait? I asked their support and they told me that they are waiting for the stock and ask me to bear with them or cancel the order which I dont want as its very cheap on zavvi. Are they taking this order serious and actually have goods on back order or they just making lame excuses so I may force to cancel this order? Please share your experience.

Please reply.
Thanks.