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Old 03-26-2012, 07:56 PM   #1
ckocher ckocher is offline
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Default Out of Africa Blu ray replacement program

I wanted to let you guys know that Universal is now replacing the old Out of Africa blu ray discs with the bad transfer with the new 100th anniversary transfer. I emailed them back in January about it and they initially told me no, they would not be doing a replacement program. However, this afternoon I got an email from them saying that they were now in fact able to replace the disc. Below in bold is the email they sent me:

Hello,

We are happy to let you know that we are able to replace your original "Out of Africa" Blu-ray disc with the newly remastered version.

To receive a replacement, please send the Blu-ray disc only, without packaging to:

Universal Studios Home Entertainment
Attn: Consumer Relations
c/o Deluxe Media Management
P. O. Box 801464
Valencia, CA 91380 - 1464

Please send the Blu-ray disc only, via traceable method, and allow 3 - 4 weeks to receive the replacement .

Thank you.

Sincerely,

Consumer Relations
UNIVERSAL STUDIOS HOME ENTERTAINMENT


The email I used to contact them originally is: USHE.ConsumerRelations@bydeluxe.com


I tried to send this to blu-ray.com directly, but I could not find a contact email to submit news. So I figured this would be a good place for it. Mods, feel free to move this to whatever thread you feel is right if you don't think it deserves its own thread.

Last edited by ckocher; 03-26-2012 at 08:12 PM. Reason: added the email address for Universal
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