Amazon UK and Indigo Starfish - what's the go?

[MacEachaidh]

Does anyone know the actual situation between these two companies, and how to order items that have been assigned to Indigo Starfish?

I've been trying to buy the BD of Firefly (the series) off Amazon UK, but the checkout baulks at it and says it's not in stock - even though the website says it is.

OK, stock control issues, I thought. I wrote an e.mail to Amazon, which has kicked off an ongoing conversation to which I've had four replies so far - all four of them contradictory to the other three. One of them even told me that if I wanted to buy BDs for Australia, I should be buying them from Amazon.com.

It would seem there's an info mismatch between their e.commerce system, their main website, and their customer service.

Anyone know the actual story? Has anyone managed to buy this title successfully?