amazon.com shipping

[josuv22]

Ok before Christmas I order few items from amazon.com

3 separate orders all shipped the sameday with standard post selected at check out.

amazon shipped 2 via standard post which got delivered yesterday and 1 via DHL global mail for some reason. the one shipped via DHL going by the tracking ID is still sitting in the DHL warehouse for 2 weeks with est delivery of February 1, 2012.

dose amazon.com make a habit of randomly shipping via DHL When you select standard mail. or dose anyone know why dhl takes 4- 5 weeks to deliver a parcel that stand mail dose in 7-10days

[RBBrittain]

Most of the time, any store's shipping method does *NOT* mean any specific carrier; it depends on the size of the order, what kind of shipping deals their warehouses can get, etc. (Edit: That's especially true of Amazon; it's called "Standard Shipping"--*NOT* "standard mail" or "post".) And many stores consider delivery thru zone-skipping consolidators (UPS Mail Innovations, FedEx SmartPost, DHL Global Mail, Streamlite, etc.) to be "mail" since they all eventually give their packages to USPS for final delivery. (In fact, IIRC they all have formal "workshare agreements" with USPS.)

I'd contact Amazon and have them ask DHLGM why they show a February 1 delivery date. (DHLGM won't tell you directly because their customer is Amazon, not you.) Unless it's something like a bad address (or a preorder), there is NO reason for a package to sit nearly an entire month in any carrier's facility; they are *NOT* intended to be warehouses.

(Edit: Even Prime doesn't guarantee you'll get 2-day *air* delivery; if your order's in a warehouse that's within two days' distance by whatever carrier that warehouse uses, they'll send it that way. I've seen Prime packages delivered every way from USPS Priority Mail to UPS Ground--I have a Prime shipment coming that way from Coffeyville, KS right now--to, on release-date preorders where the studio or record label wants to guarantee NO street-date violations, UPS 1-day air from the Lexington, KY warehouse via UPS' central air hub in nearby Louisville.)

[josuv22]

Originally Posted by RBBrittain

Most of the time, any store's shipping method does *NOT* mean any specific carrier; it depends on the size of the order, what kind of shipping deals their warehouses can get, etc. (Edit: That's especially true of Amazon; it's called "Standard Shipping"--*NOT* "standard mail" or "post".) And many stores consider delivery thru zone-skipping consolidators (UPS Mail Innovations, FedEx SmartPost, DHL Global Mail, Streamlite, etc.) to be "mail" since they all eventually give their packages to USPS for final delivery. (In fact, IIRC they all have formal "workshare agreements" with USPS.)

I'd contact Amazon and have them ask DHLGM why they show a February 1 delivery date. (DHLGM won't tell you directly because their customer is Amazon, not you.) Unless it's something like a bad address (or a preorder), there is NO reason for a package to sit nearly an entire month in any carrier's facility; they are *NOT* intended to be warehouses.

(Edit: Even Prime doesn't guarantee you'll get 2-day *air* delivery; if your order's in a warehouse that's within two days' distance by whatever carrier that warehouse uses, they'll send it that way. I've seen Prime packages delivered every way from USPS Priority Mail to UPS Ground--I have a Prime shipment coming that way from Coffeyville, KS right now--to, on release-date preorders where the studio or record label wants to guarantee NO street-date violations, UPS 1-day air from the Lexington, KY warehouse via UPS' central air hub in nearby Louisville.)

cool I check that tracking ID again after the long week end to see it has being updated. before getting on to amazon.
its amazon which gave that est delivery date. dhl tracking gives nothing other than it being in their shipping warehouse since amazon dispatch it.
other 2 orders which came this week had est delivery of jan 25th.
I always assume amazon standard shipping was USPS for overseas.

this was first time they used DHL i hope they never used them again

[jordevi]

Originally Posted by josuv22

Ok before Christmas I order few items from amazon.com

3 separate orders all shipped the sameday with standard post selected at check out.

amazon shipped 2 via standard post which got delivered yesterday and 1 via DHL global mail for some reason. the one shipped via DHL going by the tracking ID is still sitting in the DHL warehouse for 2 weeks with est delivery of February 1, 2012.

dose amazon.com make a habit of randomly shipping via DHL When you select standard mail. or dose anyone know why dhl takes 4- 5 weeks to deliver a parcel that stand mail dose in 7-10days

Amazon does tend to overestimate shipping times, so that they won't get an awful lot of complaints for packages delivered late.
Also, some carriers don't update their tracking information for Standard deliveries, which can make it appear as though it hasn't left their facilities, when it is in fact about to reach to you.

And, somehow, some carriers DO keep their parcels stored for some time, I'd like to think to send a plane/container full of them, but I really don't know for sure. Otherwise, I have no explanation why some of them take a month or more to deliver parcels

[RBBrittain]

Originally Posted by josuv22

cool I check that tracking ID again after the long week end to see it has being updated. before getting on to amazon.
its amazon which gave that est delivery date. dhl tracking gives nothing other than it being in their shipping warehouse since amazon dispatch it.
other 2 orders which came this week had est delivery of jan 25th.
I always assume amazon standard shipping was USPS for overseas.

this was first time they used DHL i hope they never used them again

Oh, I didn't notice before you're from Ireland. I've heard DHLGM in Europe has an even worse reputation than DHLGM in the States, if that's even possible. And of course, that might explain the lengthy delay; the other packages made the last plane out for 2011, but this one didn't.

[josuv22]

Originally Posted by RBBrittain

Oh, I didn't notice before you're from Ireland. I've heard DHLGM in Europe has an even worse reputation than DHLGM in the States, if that's even possible. And of course, that might explain the lengthy delay; the other packages made the last plane out for 2011, but this one didn't.

the item got delivered this morning

looks like they never updated the tracking on it . the tracking ID still says it in Carson CA

the other packages went via USPS
they seem to be far faster