& $(%*#@ Amazon! - Blu-ray Forum

DrinkMore · 11-20-2007, 12:16 PM

Amazon is starting to really irritate me. I get a notice yesterday that my CC was not able to be charged and blah blah (all that spending on blu). So I put in a new card.

All was well. I come home later that night and see that my Die Hard collection is in the "shipping soon" mode. I jump with joy. Usually when that happens it changes to "shipped" later that evening and I get a notice. No notice and I checked this morning and it's still at "shipping soon".

So, anyone else having problems? I am hoping it's a glitch in their system and it has not updated but did ship. If not I will be kinda pissed off.

Josh · 11-20-2007, 12:22 PM

Item Shipping Soon since yesterday. Hopefully it will go out today.

jhansla · 11-20-2007, 12:24 PM

Did you select the free shipping option? If so, your item will be in shipping soon mode for a day or so. Takes longer with free shipping

Spankey · 11-20-2007, 12:54 PM

Hairspray shipped on time for me, but not Die Hard. Even with Amazon Prime two day, I probably won't get the movies until Thanksgiving now. Thanks Amazon...

BluStar88 · 11-20-2007, 12:58 PM

I ordered three sets. One for me, one for my bro and one for my parents.. all three have already shipped.

I have prime so that could be why mine have shipped and others are "shipping soon"

DrinkMore · 11-20-2007, 01:02 PM

Shipped with Prime 2 Day. At least, that is how it should have been. Still not shipped. It's pissing me off.

Amazon is now seeing it's Prime members using the 2 day to get their items at the same time as Next Day shipping so Amazon is probably delaying it so people will start paying the 3.99 next day shipping fee.

GreenMotion · 11-20-2007, 01:04 PM

I received the shipping notification for the Die Hard set and Hair Spray late last night. I think they're probably fulfilling a LOT of orders.

Call/Email Amazon and complain about it. They are pretty good at customer service and may give you a one-time discount code for your inconvenience.

jon s · 11-20-2007, 02:26 PM

you think that sucks? Wal-Mart is not even selling the four pack at their stores. They are selling the movies individually at $30 each. The clerk said they were told the four pack is available online only.

Southpaw · 11-20-2007, 02:34 PM

That's alright..I actually PAID for one day shipping for my set ($3.99 for prime members) and they coded it wrong. It went out prime 2 day instead. I thought I was getting it today but nope. Bastards...

Go Blu · 11-20-2007, 02:37 PM

All the people who paid for same day, 2 day shipping as well as PRIME members get their orders fulfilled first.

If you think about the fact that they have so many to ship out causing a delay is a good thing for Blu-ray. I still think they should double their replication facilities though. The amount of people buying BR movies is out pacing the volume they can produce.

DrinkMore · 11-20-2007, 02:38 PM

Something is out pacing something since I am not getting my DH set today

- I will live though. Just irritates the hell out of me.

RickD · 11-20-2007, 02:42 PM

Quote:

Originally Posted by Go Blu

All the people who paid for same day, 2 day shipping as well as PRIME members get their orders fulfilled first.

If you think about the fact that they have so many to ship out causing a delay is a good thing for Blu-ray. I still think they should double their replication facilities though. The amount of people buying BR movies is out pacing the volume they can produce.

I fail to see how Amazon's slow shipping means there is a replication problem. Amazon seems to be the only one having problems which is why I stopped using them.

Rick

glenn22 · 11-20-2007, 02:45 PM

Quote:

Originally Posted by DrinkMore

Something is out pacing something since I am not getting my DH set today

- I will live though. Just irritates the hell out of me.

I spent all my money on Assassin's Creed and Drake's Fortune yesterday, so I won't be getting my Die Hard fix for another week (payday) if that makes you feel any better.

dialog_gvf · 11-20-2007, 02:49 PM

Quote:

Originally Posted by DrinkMore

Shipped with Prime 2 Day. At least, that is how it should have been. Still not shipped. It's pissing me off.

Amazon is now seeing it's Prime members using the 2 day to get their items at the same time as Next Day shipping so Amazon is probably delaying it so people will start paying the 3.99 next day shipping fee.

Amazon could start by making Prime primary.

Both Hairspray and the Die Hard Quadrilogy shipped yesterday for me. Not Prime and non-expidited (and international) shipping.

Gary

TauHeel05 · 11-20-2007, 02:50 PM

They sent my copy yesterday (11/19). I am a Prime member but opted for Next Day. Amazon sent it ground and the scheduled delivery date is Wednesday. I'm paying to get it today but won't arrive until tomorrow.

DrinkMore · 11-20-2007, 02:53 PM

Hmm. Seems like you get it when you get it no matter what you pay for.

Southpaw · 11-20-2007, 02:54 PM

Quote:

Originally Posted by TauHeel05

They sent my copy yesterday (11/19). I am a Prime member but opted for Next Day. Amazon sent it ground and the scheduled delivery date is Wednesday. I'm paying to get it today but won't arrive until tomorrow.

See my post above. I did the exact same thing!! I will be emailing them later for a refund of the $3.99.

sardaukar1977 · 11-20-2007, 03:03 PM

I didn't have any problem with this title, I should receive mine later today, because it says out for delivery on the tracking info.

Go Blu · 11-20-2007, 03:04 PM

Replication is a much bigger issue than just Amazon's delays.

This is why no matter where you go, even Best Buy that the new release movies are often times not available.

They can't make them fast enough, and not enough to go around.

Replication time is limited as other titles are scheduled for their own time slots.

this is also why once a title is delayed it has to be fitted back at a later date.

I'm am very sure AMAZON orders way more than they are actually alloted. As does all the B&M naturally because they want to make money. but the bottom line is that they just can't make enough of them fast enough. In turn this WILL cause shipping delays. Naturally if a customer pays for priority shipping you ship theirs out first. If there is a limited allotment well then you'll just have to wait till they get their re-stock = delay.

Baraka X · 11-20-2007, 03:06 PM

Amazon did the same thing to me. It sat in "Shipping Soon" status all day and then never went out last night. They are clueless. I have had enough of their antics with shipping delays and product availability and was on the phone multiple times yesterday because of a new error this week. I usually spend between $500-$600 per month and they don't care, so I cancelled about $1100 worth of preorders last night and told them to f%ck off.

My business will be appreciated again at DVD Empire or a smaller place that gets orders out on time and pre-orders up when announced. I'd rather pay more for better service and less headaches. I also made them credit me for the remainder of my unused Prime membership.

I've had it with the poor, unknowledable staff and crappy service.

11-20-2007, 12:16 PM	#1
DrinkMore Banned Member since:Apr 2007 Location:That's What She Said! Blu-ray collection:140 Blu-ray reviews:7 Trading Score:3	*& $(%#@ Amazon!** Amazon is starting to really irritate me. I get a notice yesterday that my CC was not able to be charged and blah blah (all that spending on blu). So I put in a new card. All was well. I come home later that night and see that my Die Hard collection is in the "shipping soon" mode. I jump with joy. Usually when that happens it changes to "shipped" later that evening and I get a notice. No notice and I checked this morning and it's still at "shipping soon". So, anyone else having problems? I am hoping it's a glitch in their system and it has not updated but did ship. If not I will be kinda pissed off.

11-20-2007, 03:04 PM	#19
Go Blu Special Member Member since:Feb 2007	Replication is a much bigger issue than just Amazon's delays. This is why no matter where you go, even Best Buy that the new release movies are often times not available. They can't make them fast enough, and not enough to go around. Replication time is limited as other titles are scheduled for their own time slots. this is also why once a title is delayed it has to be fitted back at a later date. I'm am very sure AMAZON orders way more than they are actually alloted. As does all the B&M naturally because they want to make money. but the bottom line is that they just can't make enough of them fast enough. In turn this WILL cause shipping delays. Naturally if a customer pays for priority shipping you ship theirs out first. If there is a limited allotment well then you'll just have to wait till they get their re-stock = delay. Last edited by Go Blu; 11-20-2007 at 03:07 PM.

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11-20-2007, 12:22 PM	#2
Josh Super Moderator Top contributor Member since:Sep 2006 Home Theater Gallery:50 4K collection:37 Blu-ray collection:407 Digital collection:1 Blu-ray reviews: 15 Trading Score:34	Item Shipping Soon since yesterday. Hopefully it will go out today.

11-20-2007, 12:24 PM	#3
jhansla Expert Member Member since:Feb 2007 Location:Orlando, Florida Blu-ray collection:257 Trading Score:3	Did you select the free shipping option? If so, your item will be in shipping soon mode for a day or so. Takes longer with free shipping

11-20-2007, 12:54 PM	#4
Spankey Power Member Member since:Oct 2006	Hairspray shipped on time for me, but not Die Hard. Even with Amazon Prime two day, I probably won't get the movies until Thanksgiving now. Thanks Amazon...

11-20-2007, 12:58 PM	#5
BluStar88 Active Member Top contributor Member since:Oct 2007 Location:中国-上海 4K collection:193 Blu-ray collection:3630 iTunes collection:594	I ordered three sets. One for me, one for my bro and one for my parents.. all three have already shipped. I have prime so that could be why mine have shipped and others are "shipping soon"

11-20-2007, 01:02 PM	#6
DrinkMore Banned Member since:Apr 2007 Location:That's What She Said! Blu-ray collection:140 Blu-ray reviews:7 Trading Score:3	Shipped with Prime 2 Day. At least, that is how it should have been. Still not shipped. It's pissing me off. Amazon is now seeing it's Prime members using the 2 day to get their items at the same time as Next Day shipping so Amazon is probably delaying it so people will start paying the 3.99 next day shipping fee.

11-20-2007, 01:04 PM	#7
GreenMotion Special Member Member since:Apr 2007 4K collection:82 Blu-ray collection:1064 Trading Score:10	I received the shipping notification for the Die Hard set and Hair Spray late last night. I think they're probably fulfilling a LOT of orders. Call/Email Amazon and complain about it. They are pretty good at customer service and may give you a one-time discount code for your inconvenience.

11-20-2007, 02:26 PM	#8
jon s Active Member Member since:May 2007 Blu-ray reviews:3	you think that sucks? Wal-Mart is not even selling the four pack at their stores. They are selling the movies individually at $30 each. The clerk said they were told the four pack is available online only.

11-20-2007, 02:34 PM	#9
Southpaw Active Member Member since:Oct 2007 Trading Score:1	That's alright..I actually PAID for one day shipping for my set ($3.99 for prime members) and they coded it wrong. It went out prime 2 day instead. I thought I was getting it today but nope. Bastards...

11-20-2007, 02:37 PM	#10
Go Blu Special Member Member since:Feb 2007	All the people who paid for same day, 2 day shipping as well as PRIME members get their orders fulfilled first. If you think about the fact that they have so many to ship out causing a delay is a good thing for Blu-ray. I still think they should double their replication facilities though. The amount of people buying BR movies is out pacing the volume they can produce.

11-20-2007, 02:38 PM	#11
DrinkMore Banned Member since:Apr 2007 Location:That's What She Said! Blu-ray collection:140 Blu-ray reviews:7 Trading Score:3	Something is out pacing something since I am not getting my DH set today - I will live though. Just irritates the hell out of me.

11-20-2007, 02:50 PM	#15
TauHeel05 Power Member Member since:Mar 2007 Location:North Carolina 4K collection:2599 Blu-ray collection:8144 Blu-ray reviews:1 Trading Score:23	They sent my copy yesterday (11/19). I am a Prime member but opted for Next Day. Amazon sent it ground and the scheduled delivery date is Wednesday. I'm paying to get it today but won't arrive until tomorrow.

11-20-2007, 02:53 PM	#16
DrinkMore Banned Member since:Apr 2007 Location:That's What She Said! Blu-ray collection:140 Blu-ray reviews:7 Trading Score:3	Hmm. Seems like you get it when you get it no matter what you pay for.

11-20-2007, 03:03 PM	#18
sardaukar1977 Expert Member Member since:Mar 2007 Location:Dallas, Texas Blu-ray collection:779 Blu-ray reviews:1	I didn't have any problem with this title, I should receive mine later today, because it says out for delivery on the tracking info.

11-20-2007, 03:06 PM	#20
Baraka X Active Member Member since:Nov 2007 Blu-ray collection:1715	Amazon did the same thing to me. It sat in "Shipping Soon" status all day and then never went out last night. They are clueless. I have had enough of their antics with shipping delays and product availability and was on the phone multiple times yesterday because of a new error this week. I usually spend between $500-$600 per month and they don't care, so I cancelled about $1100 worth of preorders last night and told them to f%ck off. My business will be appreciated again at DVD Empire or a smaller place that gets orders out on time and pre-orders up when announced. I'd rather pay more for better service and less headaches. I also made them credit me for the remainder of my unused Prime membership. I've had it with the poor, unknowledable staff and crappy service.

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