More & more impressed with OPPO

[almy]

Just about a year ago, I purchased an OPPO BDP-93 player after having both a Sony and Panasonic die within 18 months of purchase (I think they both got hung up at the layer-change point on discs). Not only is OPPS's audio great for playing CDs, but the picture is great and when playing any of the 3-D discs I have, I've only seen one bit of ghosting - on DIAL M FOR URDER. Anyway, a few weeks ago I wanted to play a disc I'd owned for acouple of years - WORLD TRADE CENTER, which I had not watched since buying the OPPO. After pressing the play button, all I got "unknown disc". Fearing that something was wrong with the player, I e-mailed OPPO's top-notch customer service department and I was asked to mail them the disc, which I did. They said the disc would not play on their machines either and that they had ordered a new copy from AMAZON to try out. In today's mail I received a package from OPPO containing the "bad" disc I'd sent them AND the playable disc they'd obtained from AMAZON. I have no doubt that another manufacturer would have just said that it was a disc problem and let it go at that. Talk about keeping a customer happy.......