HOSTEL/HOSTEL 2 Audio problem? - Blu-ray Forum

jcarugati · 10-17-2012, 06:51 AM

Hey all,

Has anyone who bought the recently released "Hostel" 2-Pack on Blu had an audio problem?

It seems once Paxton goes into the bathroom at the end they play the audio of the "child being kidnapped ending" instead of the "Paxton kills businessman" ending, when what I'm clearly watching is Paxton killing the businessman.

Is there a way to fix this? Please help.

Thanks.

jcarugati · 10-19-2012, 05:53 AM

bump

abintra · 10-19-2012, 05:57 AM

Send Mill Creek an email. They tend to respond really quickly so you may have a response later today.

cainam75 · 10-21-2012, 02:22 AM

You are not alone!I also have a defective blu ray!!The exact same problem.For the last scene,we can hear the audio of the director's cut ending,the one when the guy screams Saskia!!Pretty weird audio error!I think i'm gonna send an email too!

Liquid_Swords · 10-21-2012, 02:35 AM

Wow thats weird. Glad I didn't bother with that one.

shiki76 · 10-21-2012, 09:16 AM

Same issue here. I've e-mailed them and I'm waiting for a response. If anyone hears anything, please let me know. Thanks!

OrlandoEastwood · 10-22-2012, 07:07 AM

I've been looking for a copy of this. I guess I should probably wait this one out. I did get Hostel on my birthday for $5 at Wal-Mart. Was wanting to get the double feature to compare between the Sony and Mill Creek double feature.

besi · 10-22-2012, 08:39 AM

I bought it today but I haven't open it,I'll wait for you guys what's goin on.

Kryptonic · 10-22-2012, 03:25 PM

Got an e-mail back this morning saying they would send me a replacement disc. Obviously they are aware of the issue. Just shoot them an e-mail at support@millcreekent.com

This is the e-mail I received:

Quote:

Good Morning,

Thank you for contacting Mill Creek Entertainment with regards to the audio issue you found on Hostel/Hostel II Blu-ray. We hope this hasn’t been an inconvenience for you and we would be more than happy to send to you a correct version of the Blu-ray. If you could provide us your mailing address, we will then see about sending you a replacement disc as soon as possible. Thank you for your patronage and we hope you will continue to enjoy your products from Mill Creek Entertainment for many years to come. If you have any additional comments or questions, please include them with your e-mail containing your mailing address.

cainam75 · 10-22-2012, 04:03 PM

Quote:

Originally Posted by Kryptonic

Got an e-mail back this morning saying they would send me a replacement disc. Obviously they are aware of the issue. Just shoot them an e-mail at support@millcreekent.com

This is the e-mail I received:

Just received the same email from Mill Creek this morning.So i'll send them my mailing address and hope this will do the thing!!

BluProofie · 10-22-2012, 07:12 PM

I don't have this 2-Pack but, this doesn't surprise me. Mill Creek have screwed up discs in the past. Thankfully, they are really good with customer services and replacing discs.

KinoMovies · 11-14-2012, 12:58 AM

Quote:

Originally Posted by cainam75

Just received the same email from Mill Creek this morning.So i'll send them my mailing address and hope this will do the thing!!

Did anyone recieve thier new copy yet?

Kryptonic · 11-24-2012, 10:23 AM

Received my corrected copy yesterday. It was a brand new copy, sealed. I checked and the audio issue has indeed been corrected. The corrected version has a difference on the cover. It now mentions in the bottom left corner in a small bubble that there is an alternate ending feature. They also sent me a two-Blu-Ray pack of America's National Treasures. I have to say, this is fantastic customer service!

BluRayMan69 · 12-24-2012, 10:37 PM

emailed them 3 days ago but they haven't followed up with me yet.

Kryptonic · 12-24-2012, 10:40 PM

It's probably due to the holiday. I'm sure they'll get back to you.

BluRayMan69 · 12-26-2012, 10:38 PM

yep just sent them pics of the cover and disc and mailing info.

Dr. Seymour Love · 12-29-2012, 01:07 PM

How does Hostel 2 look on this one compared to the original Sony bd? The original was way too dark, is it the same transfer?

Kryptonic · 12-29-2012, 02:35 PM

Quote:

Originally Posted by Dr. Seymour Love

How does Hostel 2 look on this one compared to the original Sony bd? The original was way too dark, is it the same transfer?

Both films have the same transfer as the Sony discs.

Dr. Seymour Love · 12-29-2012, 07:58 PM

Quote:

Originally Posted by Kryptonic

Both films have the same transfer as the Sony discs.

Thanks!

hidef al · 04-13-2013, 06:35 PM

I recently bought the 2 Film version a couple days ago and after reading through this thread I'm having second thoughts. The main reason why I bought this version (I already have the originals) is because of the new DTS-HD MA audio track. And plus I'm a big fan of the Hostel films (still disappointed that part 3 is not on blu-ray). Will I hear an improvement over the original audio track (PCM)??

10-17-2012, 06:51 AM	#1
jcarugati Active Member Member since:May 2008 Blu-ray collection:501	HOSTEL/HOSTEL 2 Audio problem? Hey all, Has anyone who bought the recently released "Hostel" 2-Pack on Blu had an audio problem? It seems once Paxton goes into the bathroom at the end they play the audio of the "child being kidnapped ending" instead of the "Paxton kills businessman" ending, when what I'm clearly watching is Paxton killing the businessman. Is there a way to fix this? Please help. Thanks.

10-19-2012, 05:53 AM	#2
jcarugati Active Member Member since:May 2008 Blu-ray collection:501	bump

10-19-2012, 05:57 AM	#3
abintra Expert Member Top contributor Member since:Apr 2008 Blu-ray collection:- DVD collection:-	Send Mill Creek an email. They tend to respond really quickly so you may have a response later today.

10-21-2012, 02:22 AM	#4
cainam75 Junior Member Member since:Oct 2012 Location:Mtl Blu-ray collection:375 DVD collection:105	You are not alone!I also have a defective blu ray!!The exact same problem.For the last scene,we can hear the audio of the director's cut ending,the one when the guy screams Saskia!!Pretty weird audio error!I think i'm gonna send an email too!

10-21-2012, 02:35 AM	#5
Liquid_Swords Blu-ray Guru Member since:Dec 2009 Location:Shermer, IL Blu-ray collection:- DVD collection:- Digital collection:- iTunes collection:- Trading Score:69	Wow thats weird. Glad I didn't bother with that one.

10-21-2012, 09:16 AM	#6
shiki76 Member Member since:Sep 2011 Blu-ray collection:407 DVD collection:43	Same issue here. I've e-mailed them and I'm waiting for a response. If anyone hears anything, please let me know. Thanks!

10-22-2012, 07:07 AM	#7
OrlandoEastwood Blu-ray Champion Top contributor Member since:Jun 2008 Location:R-Point Blu-ray reviews:86 Trading Score:24	I've been looking for a copy of this. I guess I should probably wait this one out. I did get Hostel on my birthday for $5 at Wal-Mart. Was wanting to get the double feature to compare between the Sony and Mill Creek double feature.

10-22-2012, 08:39 AM	#8
besi Senior Member Member since:Jun 2009 Location:SIN CITY Home Theater Gallery:9 Blu-ray collection:77	I bought it today but I haven't open it,I'll wait for you guys what's goin on.

10-22-2012, 07:12 PM	#11
BluProofie Blu-ray Count Top contributor Member since:Jan 2012 4K collection:837 Blu-ray collection:2278 DVD collection:110 Trading Score:100	I don't have this 2-Pack but, this doesn't surprise me. Mill Creek have screwed up discs in the past. Thankfully, they are really good with customer services and replacing discs.

11-24-2012, 10:23 AM	#13
Kryptonic Suspended Member since:Jul 2009 Trading Score:45	Received my corrected copy yesterday. It was a brand new copy, sealed. I checked and the audio issue has indeed been corrected. The corrected version has a difference on the cover. It now mentions in the bottom left corner in a small bubble that there is an alternate ending feature. They also sent me a two-Blu-Ray pack of America's National Treasures. I have to say, this is fantastic customer service!

12-24-2012, 10:37 PM	#14
BluRayMan69 Active Member Member since:Jan 2009 Location:Toronto, Canada 4K collection:449 Blu-ray collection:1181 Blu-ray reviews:2	emailed them 3 days ago but they haven't followed up with me yet.

12-24-2012, 10:40 PM	#15
Kryptonic Suspended Member since:Jul 2009 Trading Score:45	It's probably due to the holiday. I'm sure they'll get back to you.

12-26-2012, 10:38 PM	#16
BluRayMan69 Active Member Member since:Jan 2009 Location:Toronto, Canada 4K collection:449 Blu-ray collection:1181 Blu-ray reviews:2	yep just sent them pics of the cover and disc and mailing info.

12-29-2012, 01:07 PM	#17
Dr. Seymour Love Blu-ray Samurai Top contributor Member since:Dec 2012 4K collection:124 Blu-ray collection:1081 DVD collection:587 iTunes collection:48 Blu-ray reviews: 15	How does Hostel 2 look on this one compared to the original Sony bd? The original was way too dark, is it the same transfer?

04-13-2013, 06:35 PM	#20
hidef al Trading Moderator Top ranked HT gallery Member since:Sep 2008 Location:Orange, California Home Theater Gallery:14 Blu-ray collection:1300 DVD collection:6 Trading Score:184	I recently bought the 2 Film version a couple days ago and after reading through this thread I'm having second thoughts. The main reason why I bought this version (I already have the originals) is because of the new DTS-HD MA audio track. And plus I'm a big fan of the Hostel films (still disappointed that part 3 is not on blu-ray). Will I hear an improvement over the original audio track (PCM)??

Best Blu-ray Movie Deals