Sainsbury's Pre-Orders

[geoffc]

Anybody on here knows when Sainsbury's charge and ship their pre-ordered titles?

Do they usually arrive before or on release day?

Many thanks.

[Indiana Jones]

Originally Posted by geoffc

Anybody on here knows when Sainsbury's charge and ship their pre-ordered titles?

Do they usually arrive before or on release day?

Many thanks.

They don't charge until dispatch and normally dispatch orders on the Thursday/Friday before release so you should receive on release day.

If you want it early then Asda Direct and Tesco Direct are good bets, my last few orders with them arrived on the Saturday but they do charge you straight away.

[Andy2992]

Originally Posted by geoffc

Anybody on here knows when Sainsbury's charge and ship their pre-ordered titles?

Do they usually arrive before or on release day?

Many thanks.

In my experience they always ship on Wednesday, Thursday or Friday and you will always get your product on release day or before. Delivery frequently takes 1 to 3 days and I have had unexpected next day delivery many times.

They charge only when it is dispatched and don't forget to link your Nectar card for bonus points.

[rapta]

Sainsbury's are good, however occasionally things for me haven't turned up but I guess that has happened with other services too, just bad luck.

I am using Sainsbury's less for pre-orders now. A month ago I was using them primarily but I have found cheaper places for a couple of notable pre-orders - for instance Side Effects is £12.99 from Sainsbury's or £10.99 from Blockbuster, and Mud was £13.99 on Sainsbury's and £12.49 from TheEntertainmentStore (Play Marketplace). For most things though they are often cheaper. Their customer service is the best though - better than Amazon even. Maybe not as quick, but much more helpful more often than Amazon are. Also refunds and replacements are sorted automatically which is a huge relief - freepost returns too!

A little off-topic but they are great for new release CD's - I have pre-ordered a few new albums from them and they usually arrived on the Friday before release day, and for £2-4 cheaper than anywhere else! Especially great for hard-to-find albums

[FastAndFluid]

They use TNT which means depending on where you live even when they poast on a Wednesday, Thursday or Friday there's no guarantee you'll get a title before release.

Most of my titles seem to arrive on Tuesday or Wednesday after release. A disturbingly high number seem to take 10 days for TNT to get round to delivering them :-(

[rybev]

All my Sainsburys stuff has arrived on the Monday of release except when it was a bank holiday I didn't get it till the Wednesday which was a bit poor.

[Judex]

Originally Posted by rybev

All my Sainsburys stuff has arrived on the Monday of release except when it was a bank holiday I didn't get it till the Wednesday which was a bit poor.

Sorry but how is that poor? It was a bank holiday = small backlog which is perfectly fine and understandable. You're just being unreasonable.

[rybev]

Not unreasonable when other companies etc can still get the stuff sent out an extra day before to compensate for the Bank Holiday.
You don't have to be a business mastermind to plan ahead for your customers.

[nuttyhotspurs]

90% of my Sainsburys pre-orders arrive on the saturday before release. failing that its almost always on the monday.

...also rapta good shout on the Blockbuster pre-order of Side Effects! much appreciated

[rapta]

Originally Posted by nuttyhotspurs

90% of my Sainsburys pre-orders arrive on the saturday before release. failing that its almost always on the monday.

...also rapta good shout on the Blockbuster pre-order of Side Effects! much appreciated

Yeah man I saw it on AVForums so credit to whoever noticed!

[coulson96]

Originally Posted by geoffc

Anybody on here knows when Sainsbury's charge and ship their pre-ordered titles?

Do they usually arrive before or on release day?

Many thanks.

They've never not arrived on release date for me. I personally use asda as I have had 7 blu rays since the start of 2012 pre ordered through asda and they always arrive Saturday before release date.

[rybev]

As customers it's quite annoying that there is such inconsistency in arrival dates. Seems odd that I get Sainsburys on the Monday yet others get theirs Saturday and so forth with other companies.

Why does that happen?

Is it the company sending out at different times on the same day or the delivery/postage service they use being inconsistent?

[rapta]

Originally Posted by rybev

As customers it's quite annoying that there is such inconsistency in arrival dates. Seems odd that I get Sainsburys on the Monday yet others get theirs Saturday and so forth with other companies.

Why does that happen?

Is it the company sending out at different times on the same day or the delivery/postage service they use being inconsistent?

Yeah it's most likely logistics - no idea where their warehouse is but I get mine fairly quickly if they're pre-orders. Then again if they're not then I don't get them that quickly (up to 5 days sometimes). So I don't really know!

[FastAndFluid]

My assumption has been that TNT only ever do "hand over" to Royal Mail at the end of the delivery chain twice a week. My pre-orders always seem to arrive Tuesday or Wednesday - and if they miss that then it's the NEXT Tuesday or Wednesday that they arrive.

This is delivery to Orpington and it does seem very much dependent on your location although my experiences with HMV to Southampton when TNT were in the delivery chain was pretty much the same.

[Andy2992]

Originally Posted by FastAndFluid

They use TNT which means depending on where you live even when they poast on a Wednesday, Thursday or Friday there's no guarantee you'll get a title before release.

Most of my titles seem to arrive on Tuesday or Wednesday after release. A disturbingly high number seem to take 10 days for TNT to get round to delivering them :-(

My packages for at least the last two months have not had the TNT logo on them and have come very quickly so not sure that is true anymore.

Plus I always get my stuff on the Friday or Saturday before release and sometimes on release but never after that.

Sainsbury's is also the best for returns, outstanding service every time.

[FastAndFluid]

Originally Posted by Andy2992

My packages for at least the last two months have not had the TNT logo on them and have come very quickly so not sure that is true anymore.

Plus I always get my stuff on the Friday or Saturday before release and sometimes on release but never after that.

Sainsbury's is also the best for returns, outstanding service every time.

Well my own theory was dashed when 3 titles I'd pre-ordered that came out on Monday were delivered today.

If I want something quickly I go Amazon who always seem to get stuff to me for the Monday, worst case Tuesday. But Sainsbury's often have better prices so waiting isn't too bad.

I can honestly say I average 2-3 pre-orders a week from Sainsbury and I don't think I've EVER received an item early. Maybe twice I've received a title on the Monday of release, but that's rare - for Orpington delivery anyway.