Forgot ebgames password

[Slim Jim]

I forgot my ebgames password so I tried to change it but for some reason my email I use on the account was deactavtive anyone got an idea what I can do to get in it cause I have preorders

[Petra_Kalbrain]

Originally Posted by Slim Jim

I forgot my ebgames password so I tried to change it but for some reason my email I use on the account was deactavtive anyone got an idea what I can do to get in it cause I have preorders

Contact EB Games?

Canada: http://www.ebgames.ca/gs/help/OtherIssue.aspx

US: http://as00.estara.com/OneCC/200106299243/mailform.html

[Slim Jim]

Originally Posted by Petra_Kalbrain

Contact EB Games?

Canada: http://www.ebgames.ca/gs/help/OtherIssue.aspx

US: http://as00.estara.com/OneCC/200106299243/mailform.html

Would I be able to contact my credit card company and just have them cancel what's on there and just make a new account?

[Derb]

Originally Posted by Slim Jim

Would I be able to contact my credit card company and just have them cancel what's on there and just make a new account?

You could block them entirely through your bank.

I suggest trying to contact EB Games first.

[Slim Jim]

How can I find out if the transaction went through

[Derb]

Just tell them you forgot your password & your email is inactive. Tell them you want to keep your account & reset your password. They should be able to do this for you & they should ask you security questions just to make sure you are legit.

[MerrickG]

Originally Posted by Slim Jim

Would I be able to contact my credit card company and just have them cancel what's on there and just make a new account?

You can give me your credit card info and Ill be happy to check up on everything.

In all seriousness I have no idea why you are asking us this.

You need to contact EB Games or your credit card company.

Theyre the only ones that can help you.

[Petra_Kalbrain]

Originally Posted by Slim Jim

Would I be able to contact my credit card company and just have them cancel what's on there and just make a new account?

If you do that, your credit card company will likely force you to cancel your current credit card altogether and have a replacement sent. But, that would make any and all online accounts you have/use need to be updated once your new card arrives in the mail. THAT is a painfully lengthy process when you shop online a lot.

It's best to contact EB Games and try to have them either reset or delete your account with the orders on it. Then, use a current e-mail address to create a new account and place new orders.

I can't understand why people change their e-mails so much. I've used the same one I first created in high school nearly 20 years ago without any need to change it.